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Make Your Administrative Professional a Partner
March 23, 2005, Bloomingdale, GA --Just in time for Administrative
Professionals WeekŪ, The Effective Admin store releases its electronic
booklet 87 Ways You Can Work More Effectively With
Your Administrative Support Professional. The eBooklet is targeted
toward managers, directors and other senior-level staff members who
utilize the more than 4.1 million secretaries and administrative
assistants employed in the United States (source: Bureau of Labor
Statistics, U.S. Department of Labor).
"Today's administrative professionals undertake larger and more expansive
work roles than their counterparts did in past decades," says Karen
Fritscher-Porter, publisher of The Effective Admin newsletter. "And many
employers expect this to be so. Administrative support professionals are
employed in work environments that economically necessitate budget
belt-tightening and doing more work and producing more bottom-line results
with fewer employees. And wise employers will develop administrative
professionals as well-rounded "partners" who help grow their businesses,"
says Fritscher-Porter who also worked in administrative professional
positions for more than 10 years.
The eBooklet "87 Ways You Can Work More Effectively With Your
Administrative Support Professional" offers multiple ideas for savvy
employers who want to attain top results from their administrative support
professional staff and retain these employees long-term. The eBooklet is
sold at The Effective Admin store.
Here are summarized excerpts from a few sample tips in the eBooklet:
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Assume that your administrative support professional doesn't know what's
on your mind until you tell him. It's that one time that you "assume"
when things will go awry in your work relationship.
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Discuss your personal and professional goals. In order to be your
partner, your administrative support professional needs to know who you
want to be when. Knowing these answers helps her to clarify the
prioritization of tasks and situations that arise daily.
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Discuss project expectations. Clearly voicing the precise (or nearly
precise) expected project outcome before it happens means no surprises
upon project completion and efficient use of your time and that of your
administrative professional. Precise communication prevents
misinterpretation by both parties which can cause bad relationships and
inappropriate work results.
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Have a daily briefing with your administrative support person. Meet
daily whether either of you want to do so or not. This forces
communication to flow daily between you both, which is a good thing. And
comfort levels with each other will rise.
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Support opportunities for your administrative professional to achieve
certifications. For example, your administrative professional can become
a Certified Administrative Professional (CAP) and a Certified
Professional Secretary (CPS), both elite designations by administrative
professional criteria.
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