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Waiting For the Official Job Offer
By Linda Matias
 At the end of the third job interview, Helene was told by the hiring
manager, “Congratulations, I am going to recommend you for the position.
Expect a call from HR.” Helene breathed a sigh of relief because her job
search of six months was finally over.
Helene went straight home and waited by the phone all day. The phone never
rang.
As the week drew to a close, Helene began to get nervous. She hadn’t heard
from HR. She wondered what had happened. She convinced herself that
everything was fine, that the HR department must have been swamped. She
wasn’t exactly sure what would be more important than calling and welcoming
her onboard, but she knew the HR department had a good reason. After all,
Helene was the most qualified candidate; the hiring manager told her so.
Days went by and still Helene heard nothing. Confused by the situation, she
anxiously glanced through the Sunday morning classifieds wondering what had
gone wrong.
Unfortunately, this happens to many jobseekers. They are offered the
position by the interviewer and they never hear from HR or it takes months
before a firm offer is made.
But there are steps that you can take as a jobseeker to minimize your risk
of being strung along by an employer.
An easy and often neglected step is to find out what comes next after
each interview. Establishing the next step gives you some control over
the hiring process, and helps avoid the guessing game. Make it a point to
leave each interview with a clear understanding of what you are supposed to
do and what the hiring manager is supposed to do.
E-mail, fax, or snail mail a follow-up letter thanking the interviewer
for the job offer and that you are looking forward to hearing from the HR
department. Sending a note stresses to the interviewer what you heard
and if there was any confusion on your part, compels the interviewer to
contact you and address the misunderstanding.
If you haven't heard from the employer in a timely fashion, call to
reiterate your interest in the position. Here’s an example of an
effective follow-up call: "Thank you for your time and for a very
informative interview last week. Based on our last discussion, you are
seeking an Executive Assistant who can effectively serve as a corporate
liaison, manage administrative affairs, and support organizational goals.
After a series of interviews, you were enthusiastically going to recommend
me for the position but I have yet to hear from the Human Resources
department. The Widget Corporation is my #1 choice and I am very interested
in joining your team. Unfortunately, I will be forced to consider other
options if I don’t receive an offer in writing by Friday at noon."
By providing a timeline you create a sense of urgency and put the employer
on notice that you are in demand. This may encourage them to move the
process along. But only use this tactic if you really do have other options
because setting a deadline that an employer is unable to meet could get you
dropped from consideration.
Although I recommend that you follow-up with a phone call, don’t become a
nuisance and call everyday. If you reach out to an employer several times
without receiving a courtesy response, stop calling and move on.
As frustrating as it may be, you must always remain professional. Keep in
mind that, until you are officially hired, every conversation you have with
the employer is part of the interview process.
In conclusion, realize that a definite maybe does not qualify as a firm
job offer. Therefore continue job searching until you receive an official
offer. If an employer is interested in you, they will respect your time,
return your phone calls, and make a concerted effort to keep you updated.
Don’t waste your time waiting by the phone. You deserve more than that.
--------------------------------
Recognized as a career expert, Linda Matias brings a wealth of experience to
the career services field. She has been sought out for her knowledge of the
employment market, outplacement, job search strategies, interview
preparation, and resume writing, quoted a number of times in The Wall Street
Journal, New York Newsday, Newsweek, and HR-esource.com. She is President of
CareerStrides and the National Resume Writers’ Association. Visit her
website at
www.careerstrides.com or email her at
careerstrides@bigfoot.com.
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