The Effective Admin™

Karen Porter, The Administrative Professional Job Performance and Career Success Coach™

and Founder and President

of The Effective Admin

"I specialize in serving administrative professionals like you with job performance and career management advice. With almost 24 years experience interacting with the 'real' workplace and working administrative professionals -- including holding former admin pro level positions (and higher levels) myself at multiple different employers, -- I am well aware of the substantial job you and your administrative professional colleagues perform daily."

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Featured Administrative Professional Job Description:  Healthcare

Current job title:  Unit Secretary

 

Industry:  Hospital

 

Department:  Long Term Acute Care

 

Years worked in this industry:  1

 

Years worked in this department:  1

 

Special training or attributes needed or helpful to get job in this industry (or specific department):  Yes, being familiar with the medical field.

 

Number of managers and/or staff supported:  50

 

Typical work hours:  3PM - 11PM

 

Weekends or overtime hours:  Yes, every other weekend and overtime everyday. Yes, do get paid.

 

General salary range (Note: This is a general figure or range provided by survey respondent and may NOT be an exact salary in order to give survey respondent some privacy. Also you must take into account that the number of years worked in industry/department may contribute to this salary as well as criteria such as level of position and person reports to, required hours and geographical location.):  approx. $15,000

 

Benefits (direct or indirect):  Yes, Medical, Dental, Paid Holidays, Vacation, 401K

 

Lingo you might hear in this industry:  Padding Charts

 

A typical day on the job:  Really laid-back.

 

Positive things about being an administrative professional in this industry:  I enjoy being the organizer of the organization.

 

Negative things about being an administrative professional in this industry:  The medical lingo is sometimes complicated to say or understand. Doctor's handwriting is often difficult to understand.

 

Type of workspace/office:  nurses station

 

Primary responsibilities as an administrative professional in this position:  Admit Patients. Input doctor's orders into computer. Answer phones and call lights. Greet family and visitors. Assist nursing staff and doctors.

 

Top thing(s) incumbent admin would require of job applicants seeking to be her/his position replacement:  Very friendly, because you deal with so many people. Fast learner---because things constantly change it is important that you are able to learn quickly and understand, Computer savvy---95% of the work is on the computer.

 

Office machines or equipment operated regularly:  Computer, Copier, Fax, Multi-Line Phone, Pixus Scanner

 

Technology (hard) skills used regularly:  Computers

 

Critical soft skills:  Good communication, because you are dealing with all types and levels of people. You have to be sensitive to families, but assertive to nursing staff and doctors.

 

Pace of this position:  Slow, very laidback.

 

Geographical region:  Southwest U.S.