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What Customers Say About Products Produced by
The Effective Admin:
"The goal setting article was fantastic. I was able to set some personal goals
with my boss for the upcoming year. The goals were ones that I was able to
think about and come up with, then present them to my boss. They are inline
with our company vision and what my boss has set for her own goals."
Adera
Administrative Secretary
San Diego, CA
--------------------
"I purchased Tip Sheet #1: What Do Managers
Want From You because I want to learn how to do the very best for my
manager. I also purchased Tip Sheet #6: The Administrative Professional's
Guide to Doing Research on the Internet to help improve my skills in this
area. I enjoy learning new ways to do my job and the tip sheets are a
wonderful tool to help me do that.
The tip I found most helpful was in tip sheet # 6.
I learned how using arithmetic (+) or (-) in your searches can narrow down the
search.
I am very thankful that information like this can
be obtained for a low cost."
Alice Oerther
Medical Administrative Assistant
McAllen, Texas
--------------------
"The
Basic Guide To Goal Setting For Administrative Professionals was a
lifesaver. It helped me set realistic and clearly defined goals.
...My
manager asked me to set goals and objectives for the year. The tips
helped me to give careful consideration of setting a goal and trying to reach
a measure that is reasonable yet challenging. I was able to include the
training or developmental initiatives that I felt would assist in my personal
development.
I was so proud of
how I lined the goals up with the corporate and division goals/vision."
Audrey G. Nesbit
Administrative Assistant
Columbia, South Carolina
--------------------
"I purchased Effective Admin VIP because it seemed like a good source of
material all in one location. The information is very helpful with lots of
good tips. I printed it and put it in a binder for future reference. As I
get the newsletters, I add those as well. I have purchased many of the books
recommended and now have a wealth of information.
Executive Assistants often feel that nobody understands their isolation. We
work closely with Executives and are privy to so much confidential
information, yet we are not members of the Executive. Knowing as much as we
do also means we cannot join in the conversations with other administrative
staff as we are often asked to reveal things we cannot. I also must remain
loyal to the Company while others discuss their frustrations.
Your publications and suggested readings have helped me to understand that
this is all part of the job and that feeling this way is normal. If I did
not feel this way, I would not be doing my job properly! I have learned to
put things into perspective and I now feel like I am a part of a large
organization of professionals all with the same concerns."
Barbara Tait Persaud
Executive Assistant to the Department Head
Halifax, Nova Scotia
Canada
--------------------
"I just
recently purchased the VIP Effective Admin Professional package. I have only
managed to read the second newsletter but wanted to congratulate you on
providing excellent worthwhile information to the admin professionals of the
world. I am currently a full-time mother to my little one but will be going
back to EA work part time next year. My learnings from the VIP Package plus
the two business admin courses I am currently completing by correspondence,
will certainly negate the time out of the workforce when I present myself as a
star candidate at interviews. I look forward to reading the rest of the
package over time and see it as a valuable resource for my return to work."
Kind Regards,
Bianca Szabo
Melbourne, Australia
--------------------
"I purchased Goal Setting for Administrative
Professionals because I can use some help in setting my professional goals.
I’ve been an assistant for over 25 years, but I don’t want to feel like I’m
too set in my ways. A little assistance in looking at things from another
perspective never hurts.
[The sections about] The Questions that Inspire
Goal-Setting and the Specific Professional Goals were very helpful
in providing a new viewpoint to approaching goal-setting.
I think you’ve done a great job of providing a
variety of information needed by today’s administrative professionals."
Cathey Kuhn
Sr. Administrative Assistant
Marietta, GA
--------------------
"I bought the Effective Admin VIP because I am always looking
to further my knowledge and the publications looked very promising.... I
haven't had as much time as I'd like to read everything I've received, but I
have enjoyed everything I have read so far. I've actually learned something
from everything I have read. I haven't read the tips in order and I'm
currently reading tip 2 and I LOVE IT!!!"
Carolyn Isherwood
Department Specialist IV
San Diego, CA
--------------------
"I thought the information on goal setting and performance review was
fantastic. It was of great help to me. The tips were usable in my
workplace."
Cheryl Himburg
Administrative Assistant
Kitchener, Ontario Canada
--------------------
"I really enjoy this newsletter! The articles lead me to
things I wasn't aware of and remind me of standards that can be forgotten
with time."
Danielle J. Turner
Executive Assistant
Suwanee, GA
--------------------
"I bought [Tip Sheet #5] because I was doing my annual review
and needed some wording on my goals! The product was great - exactly what I
needed."
Debbie Heckler
Sales Office Manager
Austin, TX
--------------------
"I am always looking for ways to improve my skills
and to learn faster, easier ways to handle different job functions. I also
value ideas from my peers on how they handle their jobs. I was very excited
when I found your product [The Effective Admin newsletter]. It is a
very interesting read, and I have found several helpful suggestions."
Debbie Lynott
Executive Assistant to President & CEO
Jacksonville, FL
--------------------
"I purchased 'Effective Admin VIP Products' because I was looking for
an edge - they have given me priceless tools to remain successful in my
profession and allow me to be a valuable asset to my Directors and my company.
The product(s) are useful in many, if not all aspects of my job as an
Administrative professional.
[Specifically, in the tip sheet] What do Managers want from You? 'PAR'
has allowed me to shift from 'just do it mode', to thinking strategically of
possible solutions to save time and money. (e.g. is there a better way to do
this?)"
Debbie Ryan
Admin Assistant
Santa Clara, CA
--------------------
"I purchased 'The Ultimate Guide for How to Take Minutes and Notes at Meetings
for Administrative Professionals' because this has been an area of struggle
for me for as long as I've been an administrative professional. ...recently my
boss has been holding more and more task force meetings and I needed some real
help.... I purchased this product in order to increase my skills so that I can
crank out better minutes in less time. About three months ago, I decided that
I want to advance to an executive assistant level and I know that I need to
increase my skills in several areas in order to have confidence in what I'm
doing. I have found this product extremely helpful. There's yellow highlights
on every single page."
Dee Carter
Administrative Assistant
Dallas, Texas
--------------------
"I purchased Tip Sheets #4 and 7 in order to learn more effective
administrative assistant techniques. I think I'm fairly well organized but I
can use some more up to date techniques from experts.
I especially appreciated the ideas found in Tip Sheet #4 (page 6) that
suggests...
...I found both Tip Sheets to be useful. The quality and amount of information
was well written; easy to understand and implement."
Elaine Hartung
Office Manager
Baytown, TX
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"I bought Tip Sheet #7 to help with processing e-mails more efficiently. I was
drowning in it and my boss was too. I really liked the tips for managing. I am
beginning to implement them and they are helpful."
Gina
Admin assistant for the VP
Kansas City, MO
--------------------
"I was looking for some good info on taking minutes and purchased this one
[tip sheet #15] because it sounded like what I was looking for. This is a
great document - extremely helpful. Easy to read, well organized and well
documented."
Gloria Scales
Access Facilitator
Swan Hills, AB. Canada
--------------------
"I purchased [The Effective Admin VIP product] because I was looking for
an online, in-depth training seminar for seasoned administrative professionals
where I could really enhance my skills and performance. The package looked
like it was jammed packed with a lot of very useful information.
I love this kit and definitely got my money's worth! I really didn't know what
to start with because there is so much in it that I want to dive into. After
an ugly day at the office, I chose Special Report: Administrative
Professionals Biggest Interruptions and Distractions at Work - And Solutions
to Manage or Eliminate Them. As I started reading the materials, I felt a sigh
of relief and thought, "Finally, someone who understands!"
Gloria von Gesslein
Executive Administrator
Weehawken, NJ
--------------------
"I purchased [tip sheet 5] because I was preparing for my yearly evaluation at
work, and I was having difficulty determining new goals and objectives. The
information I received was very helpful and I was able to identify the
objectives and goals that I want in my current position.
I thought it was very well written and very easy to understand and comprehend.
It gave me insight into things that I hadn't considered before, [especially
the section about] 7 Things You Need to Know in Order to Set Professional
Goals at Work"
Jackie Brantley
Administrative Assistant
Nashville, TN
--------------------
"I loved this! I found it to be very helpful. Especially the 7 Things You need
to know in order to set professional goals at work. That helped me begin
thinking on the right track."
Jaclyn Mattson
Administrative Support Assistant III
Chico, CA
--------------------
"I purchased [your
product] because I thought it was an excellent value for everything that was
included. I think the "gold" is awesome. They have the info
that I need right at my finger tips."
Jana Kingsley
Executive Assistant
Englewood, CO
--------------------
"The materials are excellent. I have been using them, and they offer great
tips, insights, and tools. I have your website bookmarked for future use as
well.
Many thanks."
Janelle A. Jackson
Executive Assistant
Washington, DC --------------------
"As an admin of 33 years, I have to say this [An Effective Admin VIP
product] is a tool anyone can use. There are plenty of topics to increase your productivity, knowledge, organization and more. The quick tips are my favorites; I use most of them daily. I have passed on some of these verbally to the up and coming admins in our office. I love the fact, after 33 years, I am still learning new and more efficient avenues to do my work. Your product is awesome!
I had a few AH HA moments reading through your special reports. I've laughed until I snorted on some of the topics, due mostly because I've done it myself or wrong for so many years. I must say, you've got something here. Keep them coming."
Jaymee Roberts
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"I
purchased Tip Sheet #19 back in February 2009 and only now had time to read
it. I am so impressed with the thoroughness of the information. I teach a
travel class at the University of California Santa Cruz Extension to
administrators. I have always received high marks in the feedback I receive
on my class, but your information will either serve to reinforce what I’m
already teaching or to add additional depth."
Joanne Linden
California
--------------------
"I purchased the ‘Make Me An
Effective Admin VIP' for 12 months package because as I read the outline, it
sounded very interesting and it was/is things that I do everyday.
I wanted to see what others think
and how they handle everyday situations and problems and projects with tight
deadlines.
I think the product
is very good and very well put together and the information is just right in
length and in information."
Judy Amrhein
Administrative Assistant II
St. Louis, MO
--------------------
"Your goals setting publication
allowed me to think of my goals from a completely different perspective and
[this] was the first time in 20 years that I have not stressed over my annual
review. I was prepared for it and in fact, looked forward to it."
Judy Santiago
Executive Assistant
San Antonio, Texas
--------------------
"I purchased [the tip sheets about] E-mail Management, Goal Setting, and What
Managers Want, because I am always looking for ways to work smarter not
harder.
Most of the information I have heard or sounds like common sense, but it is
always good to get a refresher course. I am really enjoying the E-mail
Management and What Managers wants. The amount of information is just right."
Julia Benskin
Administrative Associate
Monterey Park, CA
--------------------
"I purchased the minute taking product because I needed to take better
notes at business meetings. The product was a very useful tool. I was able to
read it easily and received detailed steps in taking effective minutes."
Kaliah Baker
Secretary
Gary, IN
--------------------
"I purchased The Basic Guide to Goal Setting for Administrative Professionals
to assist in setting my goals for the new fiscal year. The Tip Sheet was very
helpful in giving me new ideas for goals. When you have been in the same
office for 15 years, it becomes very difficult to think of new goals."
Karla Rankin CPS/CAP
Administrative Assistant
Carbondale, Illinois
--------------------
"I purchased the Meeting Minutes [guide] because I was
struggling with how much detail to include in the minutes. Very useful. Gave
good reasons for what should be included and when."
Kathy Olson
Administrative Assistant
Madison, WI
--------------------
"I am responsible for training new EA's and this ['An
Effective Admin VIP' product] is one of the best products I have found for
EA training"
Kathy L Jordan
Executive Assistant
Decatur, TX
--------------------
"I purchased The Basic Guide to Goal Setting for Administrative Professionals
because I was looking for assistance and direction in creating my own goals.
This is the first year our company has required admins to create their own
goals linked to performance.
The questions that inspire goal setting & specific professional goals for
administrative professionals section was very helpful. I did not use any of
the goals listed, but it helped me brainstorm areas for performance
improvement and development of new systems and procedures.
Thank you for putting together such a helpful product. I am not sure what I
would have done with out it! I have encouraged other assistants in my company
to purchase it for their own use."
Lauren Alstot
Administrative Assistant to Vice President
Portland, OR
--------------------
"I am very much enjoying this product. I purchased The Effective Admin
[An Effective Admin VIP] product because I wanted to update my skills and try
to be as current as I possibly can with systems, processes that are out there.
Also knowing what others are experiencing is great. Hearing how others have
dealt with situations is helpful and gives us a different perspective -- being
able to see 'outside the normal box.'
The product provides many different scenarios and ideas that help in an
everyday situation. Tips and tricks on applications such as Outlook are very
helpful. Examples of itineraries and tips on travel plans help make the
planning process a lot easier."
Linda McQuoid
Senior Personal Assistant
Tiverton, ON, Canada
--------------------
"I wanted to improve my skills and felt that this [An Effective Admin VIP]
product would be a good learning tool. I LOVE IT! There is so much to read -
but the email etiquette has been invaluable."
Lydia Marie Snyder
Executive Assistant
Orlando, FL
--------------------
"I purchased the Guide to minutes taking to improve my knowledge in the
matter, it was something I was lacking. I liked it very much, it is very
specific, easy to understand."
Manon Salicco
Administrative Assistant
Ottawa, Ontario, Canada
--------------------
"I’m always looking for suggestions, tips, advice on how I can better myself
in my position. I purchased the Business Partnership Plan for Admins, the
Ultimate Guide to Taking Minutes/ Notes and the Basic Guide to Goal Setting
for Admins. All the tip sheets had useful information, confirmed what I have
already been doing, gave me a different perspective, and motivated me. So far
I haven’t been disappointed with the products I’ve purchased."
Marci Neilson
HR/Administrative Coordinator
Woodland, CA
--------------------
"I have been implementing the tips in the materials you have sent me
and so far it works well for me ...
Today, my new manager gave my tasks in the morning, and before the day
ends, he asks me if I have some feedback. To his surprise (and mine as
well!) I have done all the tasks he had asked me except one because
the person I was calling did not pick up his phone the whole day!
The time management materials have helped me manage my time in the
office. Using the tips in the materials you have sent me, things have
really improved."
Many thanks,
Margaret Medina
Executive Assistant
Dubai, United Arab Emirates
--------------------
"I purchased Taking Minutes and an article about
Icebreakers because I want to make sure I'm being effective in my minutes and
because I plan or help plan a lot of meetings and I'm looked at as a resource.
I liked both articles. The icebreaker article gave me some valuable insight to
creating my own. I haven't completely finished the Taking Minutes article, but
appreciated the notable differences in meetings and the short, concise summary
of what's expected for each type of meeting."
Melodie Turk
Administrative Assistant
Renton, WA
--------------------
"I purchased [the VIP product] because I want to be a better
admin and I will do whatever it takes to get there. I love this product. It
makes you think and gives helpful tips."
Michele Duke
Executive Assistant to CIO
Houston, Texas
--------------------
"I have been in
the law profession as a paralegal for many years. As my job has changed and
now an executive assistant, I felt I needed a little refresher course in
some things that I have not done in years. (e.g. The Guide on Taking Minutes
was a great help.)
I have not got a
chance to go through all of the guides as of yet; but I have read the
newsletters and I find them very helpful with answering questions that I
have been asking myself or others that may or may not have the answer. The
guides and newsletters on effective meetings are a great tool because in my
previous job I was not required to have or go to any meetings. I initiate
monthly Team Quality Meetings, Travel Meetings and Weekly HR meetings."
Michelle Edwards
Executive Assistant
St. Louis, MO USA
--------------------
"[I purchased this VIP product because] I want to be the best executive admin
assistant that I can be. I especially found the internet research links
recommended useful, as well as how to log internet research, etc.
Moreover, I like the goal setting information as well. I definitely have
learned extra tips throughout the entire course of information that was
provided, and think that this is a great help for any executive assistant
looking for ideas on ways to enhance and improve their role within an
organization.
Additionally, I like the suggestions provided with the email management
section; the part about ... is a great tip that I immediately started to
incorporate and think that it really helps when there is such a high volume of
emails transmitted throughout the day."
Michelle L Hogan
Executive Administrative Assistant
Provo, UT
--------------------
"I like the
product [87 Ways You Can Work More Effectively With Your Administrative
Support Professional]. It really gave my boss who has never had an admin more
insight on what tasks he could give to me. It also helped me be more creative
in the way I ask [one of my other three executive management bosses] for
projects...."
Michelle Jones
Executive Administrative Assistant
Pittsburgh, PA
--------------------
"I finally found
time this morning to wrap up some training I've been doing and to read the
latest edition of The Effective Admin Newsletter. This is the first newsletter
I have received and I was VERY impressed with both the content and the layout.
What was more impressing was how after reading this I could immediately put
several items to use. Thank you so much for creating and publishing such a
great newsletter!"
Michele Ritchie
Executive Administrative Assistant
--------------------
"I am always looking
for ways to become more efficient in what I am doing and I am finding this [An
Effective Admin VIP] package to be a great resource. I think the product
is great and very helpful, especially [the special report called] Finishing
Projects Faster."
Name Withheld for
Privacy
Administrative Assistant
Edmonton, Alberta, Canada
--------------------
"I felt [your
publications] would be most helpful in my everyday work and I was right! I
have used the information provided many times and have it filed in an easy to
reach notebook for further reference.
Tip Sheet #5 is one
of my favorites. Several “flags” direct me to the pieces I have found most
useful."
Name Withheld for
Privacy
Administrative Assistant to the CEO and CAO
Northwest, U.S.
--------------------
"I purchased this [An Effective Admin VIP] product to help me improve in my
profession. I think the product is great! I am getting new ways of doing
things. I am now using the agenda for the travel Itinerary. The information
you provide is just right."
Name Withheld for
Privacy
Executive Assistant
New York, NY
--------------------
"Great tool! I purchased the workbook [Tip Sheet #5] due to the fact I am with
a new company and was asked to write goals for 2009. I haven't written
professional goals in a while and wanted to be sure I was writing w/some
guidance."
Nancy
Executive Assistant
Akron OH
--------------------
"The [VIP product] material is great, just what I had been looking for, very
detailed. My favorite is the tip sheets."
Norma
Ramirez-Hall
Administrative Assistant
Sugar Land, TX
--------------------
"The digital information on minute taking is proving very
helpful to me. My supervisor was very pleased that I found this resource!"
Thank you very much,
Rebecca
--------------------
"[The Basic Guide to Goal Setting] is a great tool to help you
get on track with short and long term goals. I found it to be very easy to
follow."
Rebekah Asuncion
Executive Assistant
Norfolk, VA
--------------------
"I
enjoyed the organizing tip sheet - I revamped the supply cabinet. I will
incorporate your filing tips at a later date."
Regina De Spain
Administrative Assistant
Phoenix, AZ
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"I purchased the Goal Setting materials to help me with writing
my individual development plan for work.
In the Basic Guide to Goal Setting, the section on types of goals was very
helpful. It stimulated my thinking about what I could consider as goals. The
Results vs. Activities section was informative. I really thought the whole
document was very well put together. It was just the right amount of
information."
Renee Thomsen
Executive Admin
Irvine, CA
--------------------
"I purchased the 'Effective Admin VIP' package because I’m
worth it! I love my job and want to continue to strive to be the absolute best
at it.
I love this product and all of the information it contains.
It’s relevant and helpful in a variety of ways.
... I am excited to use the event planning info next month when I have to
organize an Advisory Committee reception for approx. 200 guests."
Shannon Farrell
Administrative Assistant to the Dean of Academic Affairs
Herkimer, NY
--------------------
"So often secretaries/assistants are pushed into taking meeting notes and
sometimes are unfamiliar with the topic - or unclear as to what exactly
constitutes 'minutes'. This [minutes tip sheet] topic was a very effective
tool in order to get the job done and feel confident in its quality.
...very informational - basically an 'everything you'd ever want to know'
guide."
Sheila Minogue
Executive Assistant
West Des Moines, IA
--------------------
"I
purchased Tip Sheet 5 - Goal Setting for Admins because I was looking for
new ideas regarding setting my expectations.
I
purchased Tip Sheet 3 - Do You Want More Respect at the Office because I
needed something to remind myself of the importance of my position. I am the
only 'office support' type person in my office....
I
purchased Tip Sheet 2 - Unreasonable Deadlines because, as the only support
person in my office, I often end up with 19 different #1 priorities and needed
some help in how to diplomatically and realistically meet everyone's needs.
All of
the sheets have been helpful. Sometimes it's not a matter of learning new
information but reminding me to practice what I already know.
I think
the tip sheets are the perfect length. I keep them in a binder for quick
reference in the office and at home."
Sheryl Fields
Office Coordinator
Beaverton, Oregon
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"I purchased the Admin Goal setting [tip sheet 5] to better improve my own
personal/professional goals. It is helping me think outside the box and
giving me more ideas.
[The section about] Specific Administrative Professional Goals is
helping me add more responsibilities to my current duties, by way of goal
setting."
Stephanie Cole
Administrative Assistant
Coppell, TX
--------------------
"I was intrigued [with] Tip Sheet #3...it
looked like something I could use. It's a fantastic product - I did not expect
it to have so MUCH useful information! The information is longer than expected
but all tips/points are very useful. It is a real value to me as an admin. It
clarified some issues and verified some others that make me feel I am on the
right track."
Susan Rorick
Administrative Assistant
Davenport, Iowa
--------------------
"I enjoy reading newsletters related to
my profession and am always looking forward to learning new things. I like the
newsletter. The format is easy to read and the articles are interesting. I
like the 'Grammar Help' section! "
Teresa Hodges
Executive Assistant
Columbus, OH
--------------------
"I purchased your information on goals for
executive assistants and found it to be very helpful. My boss asked me to
brainstorm goals for myself to be discussed at my annual performance
appraisal. It is difficult to develop goals as a person in a supportive role
with no 'portfolio' of my own.
I found the product to be very useful - the information helped me to create
some meaningful goals that I think will allow me to contribute to the overall
success of my organization."
Tracy Bond
Senior Administrative Assistant
Edmonton, Alberta, CANADA
--------------------
"I read the Guide to Email Management and Email
Etiquette immediately and think it is great. I love how you break it up
into sections so if I need to take a break I can easily remember where I left
off.
I particularly appreciated tip 14 regarding ....
This is something that I did all the time and got out of the habit because no
one seemed to include these so I thought I was in the wrong. I am happy to
know that this is a good practice and I am definitely going to get back in the
habit. Emails seem so cold without them."
Tricia Gehman
Office Manager
Harleysville, PA
--------------------
DO YOU HAVE PRODUCT OR SHOPPING RELATED
QUESTIONS?
CONTACT KAREN PORTER HERE:
If you need to
contact me with any questions regarding your prospective purchase
email me here.
Expect a response by email within 24-48 hours, usually sooner.
You also can contact me at
http://www.Twitter.com/KarenFromTEA .
|
executive
assistants, secretaries, and all administrative support professionals of any
job title or level
who want job performance and career management tips. It's
distributed electronically 8 times per year.
Back issues are not sold
here but can be
obtained by becoming a paid member of the Virtual Association for Administrative Professionals
(VAAP).