The Effective Admin Store

These self-study training, professional development, and educational resources on this page are for administrative assistants, executive assistants, executive secretaries and all administrative professionals of all titles and job levels.

 

Practical, relevant tips and advice you can use now in your daily administrative professional job duties, job performance and overall career management

 

Self-study, self-paced informal eLearning -- no travel involved; all downloadable instantly

STAY IN TOUCH to learn about both current and new products and services for administrative professionals: Click here to add yourself to the mailing list.

The Effective Admin™ has been in business serving administrative professionals since 2004. See feedback from a sample of its customers about The Effective Admin products (click here or simply scroll to the bottom of the page).

THE EFFECTIVE ADMIN TIP SHEET SERIES covers topics tailored to the daily workplace needs and on the job skills and competencies of administrative professionals. As the name implies, Tip Sheet publications are full of tips and guidance on their individual specialized topics. The topics are relevant to administrative support professionals including administrative assistants, executive assistants, secretaries and all administrative professionals of any title.

 

Tip Sheet Format: All Tip Sheets in this series are printable, downloadable files (8 1/2" x 11" paper size) in PDF file format (read with free Adobe Reader software). Number of pages varies per Tip Sheet.

►ADMIN PRO PACK #1 -- Includes Tip Sheets 1 through 5

Tip Sheet #1: What Do Managers Want From You -- Initiating Problem Solving

Tip Sheet #2:  How to Handle Unrealistic Deadlines, Fit it All in, & Find Hidden Hours -- Really! Time Management Tips for Administrative Professionals

Tip Sheet #3:  How to Get More Respect at the Office as an Administrative Professional Starting Today! Your Professional Image

Tip Sheet #4:  Office Organization...Real Solutions for Administrative Professionals Like You

Tip Sheet #5:  The Basic Guide to Goal Setting for Administrative Professionals

$55.00 USD Per Person Pay with Visa, MasterCard, or American Express


► ADMIN PRO PACK #3 -- Includes Tip Sheets 11 through 15

Tip Sheet #11:  How to Plan & Implement Web Conferences (Plus Participation Tips Too)

Tip Sheet #12:  How to Plan & Implement Audio Conferences (Plus Participation Tips Too)

Tip Sheet #13:  How to Plan & Implement Video Conferences (Plus Participation Tips Too)

Tip Sheet #14:  How to Plan and Coordinate Domestic Travel Arrangements -- A Guide With Tips for Administrative Professionals to Use on the Job

Tip Sheet #15:  The Ultimate Guide for How to Take Minutes and Notes at Meetings (for Administrative Professionals or Anyone Taking Minutes at Meetings)

$55.00 USD Per Person Pay with Visa, MasterCard, or American Express

► ADMIN PRO PACK #2 -- Includes Tip Sheets 6 through 10

Tip Sheet #6:  The Administrative Professional's Guide to Doing Research on the Internet

Tip Sheet #7:  The Administrative Professional's Guide to Email Management & Email Etiquette

Tip Sheet #8:  How to Plan, Schedule & Set-Up Meetings Involving Your Manager, Yourself Or Others (Plus Meeting Attendance Tips)

Tip Sheet #9:  What Administrative Professionals Need to Know to Plan and Set-up Large Meetings or Special Events

Tip Sheet #10:  An Overview of Web Conferences, Audio Conferences and Video Conferences (Including When to use Them)

$55.00 USD Per Person Pay with Visa, MasterCard, or American Express


► ADMIN PRO PACK #4 -- Includes Tip Sheets 16 through 20

Tip Sheet #16:  Office Ergonomics -- Learn How to Prevent Pain and Protect Your Health at Work

Tip Sheet #17:  A Business Partnership Plan for Administrative Professionals and Their Managers or Executives

Tip Sheet #18: Tips, Techniques, and Strategies for Prioritizing Your Workload – Especially for Administrative Professionals

Tip Sheet #19:  How to Plan and Coordinate International Business Travel Arrangements -- Tips for Administrative Professionals Supporting Globe-trotting Executives, Managers, and Other Staff

Tip Sheet #20:  Practical Advice Administrative Professionals Can Use When Supporting Multiple Managers, Executives, and Other Staff

$55.00 USD Per Person Pay with Visa, MasterCard, or American Express

All Prices are Per Person. For the right to distribute these Tip Sheet packs to multiple people in your company, change the quantity in your online shopping cart to the number of people on your distribution list. Then click the recalculate button if needed and check out. That gives you the legal right to distribute the Tip Sheets to the amount of people you purchase them for.


THE EFFECTIVE ADMIN IN-DEPTH SPECIAL REPORTS SERIES for and about administrative professionals. These reports are developed through original research conducted by The Effective Admin, including from survey results, opinions, and views collected from working administrative professionals. Many administrative professionals are indirectly and directly quoted in some of the reports. All reports contain research conclusions, recommendations and/or tips from Karen Porter, The Administrative Professional Job Performance and Career Success Coach and Founder and President of The Effective Admin.

 

Report Format: All reports in this series are printable, downloadable files (8 1/2" x 11" paper size) in PDF file format (read with free Adobe Reader software).

#1 SPECIAL REPORT: Administrative Professionals' Biggest Interruptions and Distractions at Work -- And Solutions to Manage or Eliminate Them (56 pages)


$19.00 USD Per Person
Pay with Visa, MasterCard, or American Express

 


#2 SPECIAL REPORT: Empty Your Inbox Today -- Administrative Professionals' E-Mail Load Reality and E-Mail Management Strategies (61 pages)

 

$19.00 USD Per Person Pay with Visa, MasterCard, or American Express

 

 


#3 SPECIAL REPORT: Stress at the Desk for Administrative Professionals and Their Stress-Busting Strategies (63 pages)


$19.00 USD Per Person
Pay with Visa, MasterCard, or American Express

 


#4 SPECIAL REPORT: Administrative Professionals Investing in Professional Development and Training (54 pages)

 

$19.00 USD Per Person Pay with Visa, MasterCard, or American Express

 

 


#5 SPECIAL REPORT: Meetings of Administrative Professionals Within Companies (49 pages)


$19.00 USD Per Person
Pay with Visa, MasterCard, or American Express


All Prices are Per Person. For the right to distribute these Special Reports to multiple people in your company, change the quantity in your online shopping cart to the number of people on your distribution list. Then click the recalculate button if needed and check out. That gives you the legal right to distribute the Special Reports to the amount of people you purchase them for.


Get More Details About Report Content:

Click here to see more detail about all reports in this section.



GET IT ALL FOR ONE PRICE: While you can purchase just what you need or want above, you have a second payment option too. That is you can join the Virtual Association for Administrative Professionals (VAAP), which is operated by The Effective Admin, and get the entire Tip Sheet Series and the In-Depth Special Report Series described above as part of your VAAP membership benefits. Individual and company membership pricing is available.  Read more description of VAAP here.

 

THE EFFECTIVE ADMIN NEWSLETTER is for administrative assistants,The Effective Admin newsletter received a 2009 APEX Award for Publication Excellence executive assistants, secretaries, and all administrative support professionals of any job title or level who want job performance and career management tips. It's distributed electronically 8 times per year. View sample newsletter pages from a previous issue. Current subscriptions start with the latest issue (WHICH IS THE MARCH 2010 ISSUE). Directions on how to receive your issues, starting with your first issue instantly, are in your online shopping cart at checkout after making payment

 

Newsletter Format: The newsletter is in PDF file extension format; download each issue and read with Adobe Reader on your computer or print it. There are 8 (8 1/2" x 11" paper size) pages per issue.

Newsletter Subscription for The Effective Admin

 

Deliver this newsletter to everyone in your company for 8 issues at the

flat rate per company of $179.00 USD:

Pay with Visa, MasterCard, or American Express (Note: Each new issue notification will be sent to the subscriber who makes payment in the billing information at online checkout and that person is responsible for internal distribution of the newsletter within your company.)

 

Or buy at the single

per person price of $21.00 USD:

Pay with Visa, MasterCard, or American Express

Back issues are not sold here but can be obtained by becoming a paid member of the Virtual Association for Administrative Professionals (VAAP).

VAAP members also get a current newsletter subscription as one of their benefits.  Get full VAAP membership details here.


►Get a printable copy of The Effective Admin Newsletter ordering brochure to pass to your manager for funding approval: Click here to get printable brochure.

"I finally found time this morning to wrap up some training I've been doing and to read the latest edition of The Effective Admin Newsletter. This is the first newsletter I have received and I was VERY impressed with both the content and the layout. What was more impressing was how after reading this I could immediately put several items to use. Thank you so much for creating and publishing such a great newsletter!"

Michele Ritchie
Executive administrative assistant
************
"I am always looking for ways to improve my skills and to learn faster, easier ways to handle different job functions. I also value ideas from my peers on how they handle their jobs. I was very excited when I found your product. It is a very interesting read, and I have found several helpful suggestions."

Debbie Lynott

Executive Assistant to a President and CEO
Jacksonville, Florida


EXTRAS FOR ADMINS This is where you'll find job aids, tools, checklists and other resources and information for administrative assistants, executive assistants and all administrative professionals -- items that don't fit neatly under any of the other categories on this store page. Many of these items in this section also are included in the VAAP membership package, for those looking to get a massive amount of informative publications and articles at once specifically for administrative professionals-- Get full VAAP membership details here.

Report with Checklist: Desk Reference Manual for Administrative Professionals

You'll learn what you put in it and how you organize it through tips and advice from The Effective Admin and working administrative professionals who use these on the job.

 

This printable file is 15 pages (8 1/2" x 11" paper size) and is in PDF file format (read with free Adobe Reader software).

 

$9.95 USD Per Person

Pay with Visa, MasterCard, or American Express

 


All Prices are Per Person. For the right to distribute these publications to multiple people in your company, change the quantity in your online shopping cart to the number of people on your distribution list. Then click the recalculate button if needed and check out. That gives you the legal right to distribute the publications to the amount of people you purchase them for.

Ask the Admin Pro Coach: A compilation of 10 questions and answers from administrative professionals globally to the Admin Pro Coach. These Q&A's previously appeared in The Effective Admin newsletter issues of Sept. 2008 - March 2010.

 

Topics include:

1. Dear Admin Pro Coach Addresses Project Overload Dilemma


2. Dear Admin Pro Coach Addresses Supervisor Dilemma: Communicating Why You Terminated Their Co-worker and Quelling Related Fears


3. Dear Admin Pro Coach Addresses Seeking Promotion — Ambitious Admin Seeks Promotion Beyond Admin Level


4. Dear Admin Pro Coach Addresses Succeeding Despite Lost Confidence


5. Dear Admin Pro Coach Addresses Career Path for Administrative Professional


6. Dear Admin Pro Coach Addresses When to Just Handle it Without Informing Your Boss


7. Dear Admin Pro Coach Addresses Recommended Classes for Aspiring Administrative Assistants


8. Dear Admin Pro Coach Addresses Improving Attention to Detail to Avoid Mistakes


9. Dear Admin Pro Coach Addresses Goal Setting for Secretaries and Assistants


10.Dear Admin Pro Coach Addresses Do I Need to “Dumb Down” my Resume to get a Job?

 

This printable file is 17 pages (8 1/2" x 11" paper size, excluding title and table of contents page) and is in PDF file format (read with free Adobe Reader software).

 

$49.95 USD Per Person

Pay with Visa, MasterCard, or American Express

 


 

All Prices are Per Person. For the right to distribute these publications to multiple people in your company, change the quantity in your online shopping cart to the number of people on your distribution list. Then click the recalculate button if needed and check out. That gives you the legal right to distribute the publications to the amount of people you purchase them for.


RESOURCES FOR SENIOR LEVELS, INCLUDING EXECUTIVES AND MANAGERS The information in this section helps create more effective working relationships between administrative professionals and the upper level staff they support.

Tips Report: 87 Ways You Can Work More Effectively With Your Administrative Support Professional

These are 87 short tips recommended for managers, executives, and upper-level staff seeking to establish better communication and work processes and workplace relationships with their new or current administrative professionals.

This is information you must know if you have a direct report who is an administrative professional, such as an administrative assistant, executive assistant or secretary.

This printable document is 24 pages (8 1/2" x 11" paper size) and is in PDF file format (read with free Adobe Reader software). View or print the brochure with sample tips.

PRICE: $37.50 This price includes the right to distribute the document to multiple people within your company.

Pay with Visa, MasterCard, or American Express

 

"The information was extremely helpful. My admin and I read the brochure and then met to discuss it item by item. We have implemented several changes and have seen a dramatic increase in communication and efficiency."

Jonathan Hebel
General Manager and Chief Operating Officer
Windsor, CA

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"I recently received approval to hire an Office Service Coordinator (our second level administrative professional). It was the first time I have had administrative support and I wanted to set things up so we could be an effective team. I used the publication to help set up a framework for how we would operate. It was helpful in identifying areas that should be considered for good communication and office management."

Michael Love
Rockville, Maryland
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"I purchased the 87 Ways You Can Work More Effectively With Your Administrative Professional for several reasons:
--I want to continually improve my effectiveness with my admin.
--I am consistently seeing others miss the mark and don't know what to do.
--Without my admin, I'm dead.


I found this tip book to be very useful, easy to read and understand. It was also affirmation to the things we are doing right.

I found tip #1, 12 & 14 are true fundamentals to success with your admin."

Michael Klockenbrink
Business Administrator
Folsom, CA

Special Report: Revealing Research That Helps You Motivate and Retain Your Administrative Professional Staff

A report for managers, executives, directors and all senior levels who have administrative assistants, executive assistants and secretaries reporting to them.

When you find and hire a good, perhaps great, administrative assistant, executive assistant or secretary for you, your department and/or your company, you don't want to lose him or her to the competition. That's right. A good administrative professional will leave what he or she perceives as a bad position – no matter how much compensation you offer. While adequate pay, benefits and bonuses are necessary and enticing for administrative employees, it's a short-term solution for motivation and retention of your administrative professional staff.

Read about the elements that create job satisfaction and frustration on the job for your administrative support staff. Get tips for creating motivating environments for your admins and tips for how to retain your administrative professional staff.

This printable document is 24 pages (8 1/2" x 11" paper size) and is in PDF file format (read with free Adobe Reader software).

PRICE: $37.50 This price includes the right to distribute the document to multiple people within your company.

Pay with Visa, MasterCard, or American Express

 


 

CHECK BACK -- TO SEE WHAT'S COMING TO THIS SECTION FOR UPPER LEVEL MANAGEMENT WITH ADMINISTRATIVE PROFESSIONAL DIRECT REPORTS: Tips for hiring the right administrative support staff for you; and more.


 


THE EFFECTIVE ADMIN JOB AIDS The Effective Admin Job Aids contain information you can use on the job but that is not specifically geared toward administrative professionals -- these publications are for anyone. However, this information may be relevant to some administrative professional's roles and duties and/or useful in their daily business.

►Job Aid #1: Creative Communication -- How to Create, Choose and Use Icebreakers (Plus Several Examples of Icebreakers You Can Use as is or Modify)

This is a practical resource and guide for anyone in any position (from administrative professional to manager to professional trainer) who needs to understand and develop icebreakers for meetings, training sessions, or any event. Once you truly understand what icebreakers are and see some examples, you can create your own or modify others you know about to personalize icebreakers for your event needs. (Likewise, if your boss is asking you for icebreaker inspiration, you can guide him or her better by knowing this knowledge.)

You'll learn:

  • What icebreakers are.
  • 3 rules for choosing icebreakers.
  • 10+ reasons you might use icebreakers.

  • 16 tips for doing and using icebreakers.

  • 4 icebreaker samples described in detail with tips on how to modify them into additional icebreakers too.

  • The easiest way to determine when to use an icebreaker.

This printable file is 12 pages (8 1/2" x 11" paper size) and is in PDF file format (read with free Adobe Reader software).

$5.00 USD Per Person Pay with Visa, MasterCard, or American Express

For the right to distribute the above publication to multiple people in your company, change the quantity in your online shopping cart to the number of people on your distribution list.

...The icebreaker article gave me some valuable insight to creating my own.
Melodie Turk
Administrative Assistant
Renton, WA

CHECK BACK -- TO SEE WHAT'S COMING SOON TO THIS JOB AID SECTION:

►Job aids about Interactive Learning: How to Create, Choose and Use Training Games and Activities (Plus Several Examples of Training Games and Activities You Can Use as is or Modify); and more


 

All Prices are Per Person. For the right to distribute these publications to multiple people in your company, change the quantity in your online shopping cart to the number of people on your distribution list. Then click the recalculate button if needed and check out. That gives you the legal right to distribute the publications to the amount of people you purchase them for.


 


NOTE: Please make sure the street address and zip code you enter on the payment form in the shopping cart exactly matches the one you or your employer have on file with the issuer of the credit card you use. This is to avoid check out error messages during the credit card address verification process that helps prevent fraudulent usage of your credit cards. Also know that the payment page is secure and encrypted using advanced shopping cart Web/security technology. (One way you can tell is by the lock icon that appears, usually in your address bar top right, when you are on the check out payment page two where you insert your credit card information).

Click Here for Commonly Asked CUSTOMER ORDERING Questions/Issues and Answers including:

♦Why won't my order complete? Why am I getting error (or credit card denied) messages?

♦Why was I charged twice? How do I get a refund for duplicate orders?

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♦And more frequently asked customer ordering questions.

 

ALL AVAILABLE PRODUCTS READY TO DOWNLOAD INSTANTLY

because you want it now! All orders are in downloadable digital format

(PDF files you can print and read in Adobe Reader version 5.0 or higher or audio MP3 files you can listen to using your computer media player, such as Windows Media Player, or your personal MP3 player).

 

Accepted payment formats: Pay with Visa, MasterCard, or American Express

 

THANK YOU FOR VISITING

Karen Porter, The Administrative Professional Job Performance and Career Success Coach™,

and Founder and President of The Effective Admin and the Virtual Association for Administrative Professionals (VAAP) ►If you need to contact me with any questions regarding your prospective purchase email me here. Expect a response by email within 24-48 hours, usually sooner. You also can contact me at http://www.Twitter.com/KarenFromTEA .


SIGN ME UP: I am an executive assistant, administrative assistant or other title administrative professional or admin supervisor who would like to be on your e-mail list to be notified about The Effective Admin products and services for sale (including new ones as they are released, and occasionally a free or discounted product offer). I understand these products contain strategies and tips that can make me a better administrative professional and assist me with my daily job performance and admin career. I'm completing the three boxes to the right and clicking the submit button now.

Even current or past customers can subscribe there and receive the notices.


MORE HOW TO ORDER DETAILS:

For instant product access, add products listed above to your online shopping cart by clicking the "Add To Cart" buttons beside desired items. Use the "View Cart" buttons to see what's in your shopping cart at any time while shopping. When done shopping, check out online and make payments with Visa, MasterCard, or American Express via Secure SSL Server.

 

Orders will appear on your credit card as payments to Albee Publishing Company, the parent company of The Effective Admin.

 

Directions about how to instantly retrieve and download your order appear in your Web browser after completing payment and also are sent to the e-mail address you provide with your payment.

 

Questions? Contact the publisher at karen@albeepublishing.com .

You also can contact me at http://www.Twitter.com/KarenFromTEA .

----------------------

Note: These publications are under copyright and for sale by Albee Publishing Company D/B/A The Effective Admin. Customers cannot copy and distribute this information freely to others or post on shared forums without purchasing copies for everyone. For the right to distribute to multiple employees in your company, change the quantity in your online shopping cart to the number of people on your distribution list.  Or use the "multi person distribution flat rate/company rate" if there is one listed beside the product.

 

THANK YOU FOR YOUR ORDER.

It's a pleasure serving you products

I'm passionate about for the administrative profession.

Warmest Regards,

Karen Porter

The Administrative Professional
Job Performance and Career
Success Coach

and Founder and President
of The Effective Admin

and the Virtual Association

for Administrative Professionals (VAAP)


Satisfaction 100% Guaranteed

 

***********************

Questions about your order or a prospective product purchase?

email me here

You also can contact me at http://www.Twitter.com/KarenFromTEA .

 

***********************

Albee Publishing Company,

Attn: Karen Porter

106 Michael Street, Bloomingdale, GA  31302

karen@albeepublishing.com, Fax: 866-897-6512

 

What Customers Say About Products Produced by The Effective Admin:

 

"The goal setting article was fantastic. I was able to set some personal goals with my boss for the upcoming year. The goals were ones that I was able to think about and come up with, then present them to my boss. They are inline with our company vision and what my boss has set for her own goals."


Adera

Administrative Secretary
San Diego, CA

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"I purchased Tip Sheet #1: What Do Managers Want From You because I want to learn how to do the very best for my manager. I also purchased Tip Sheet #6: The Administrative Professional's Guide to Doing Research on the Internet to help improve my skills in this area. I enjoy learning new ways to do my job and the tip sheets are a wonderful tool to help me do that.

 

The tip I found most helpful was in tip sheet # 6. I learned how using arithmetic (+) or (-) in your searches can narrow down the search.

 

I am very thankful that information like this can be obtained for a low cost."


Alice Oerther
Medical Administrative Assistant
McAllen, Texas

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"The Basic Guide To Goal Setting For Administrative Professionals was a lifesaver. It helped me set realistic and clearly defined goals.

 

...My manager asked me to set goals and objectives for the year. The tips helped me to give careful consideration of setting a goal and trying to reach a measure that is reasonable yet challenging. I was able to include the training or developmental initiatives that I felt would assist in my personal development.

 

I was so proud of how I lined the goals up with the corporate and division goals/vision."

Audrey G. Nesbit
Administrative Assistant

Columbia, South Carolina

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"I purchased Effective Admin VIP because it seemed like a good source of material all in one location. The information is very helpful with lots of good tips. I printed it and put it in a binder for future reference. As I get the newsletters, I add those as well. I have purchased many of the books recommended and now have a wealth of information.

Executive Assistants often feel that nobody understands their isolation. We work closely with Executives and are privy to so much confidential information, yet we are not members of the Executive. Knowing as much as we do also means we cannot join in the conversations with other administrative staff as we are often asked to reveal things we cannot. I also must remain loyal to the Company while others discuss their frustrations.

Your publications and suggested readings have helped me to understand that this is all part of the job and that feeling this way is normal. If I did not feel this way, I would not be doing my job properly! I have learned to put things into perspective and I now feel like I am a part of a large organization of professionals all with the same concerns."

Barbara Tait Persaud
Executive Assistant to the Department Head
Halifax, Nova Scotia
Canada

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"I just recently purchased the VIP Effective Admin Professional package. I have only managed to read the second newsletter but wanted to congratulate you on providing excellent worthwhile information to the admin professionals of the world. I am currently a full-time mother to my little one but will be going back to EA work part time next year. My learnings from the VIP Package plus the two business admin courses I am currently completing by correspondence, will certainly negate the time out of the workforce when I present myself as a star candidate at interviews. I look forward to reading the rest of the package over time and see it as a valuable resource for my return to work."

Kind Regards,
Bianca Szabo
Melbourne, Australia

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"I purchased Goal Setting for Administrative Professionals because I can use some help in setting my professional goals. I’ve been an assistant for over 25 years, but I don’t want to feel like I’m too set in my ways. A little assistance in looking at things from another perspective never hurts.

 

[The sections about] The Questions that Inspire Goal-Setting and the Specific Professional Goals were very helpful in providing a new viewpoint to approaching goal-setting.

 

I think you’ve done a great job of providing a variety of information needed by today’s administrative professionals."

 
Cathey Kuhn

Sr. Administrative Assistant

Marietta, GA

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"I bought the Effective Admin VIP because I am always looking to further my knowledge and the publications looked very promising.... I haven't had as much time as I'd like to read everything I've received, but I have enjoyed everything I have read so far. I've actually learned something from everything I have read. I haven't read the tips in order and I'm currently reading tip 2 and I LOVE IT!!!"

Carolyn Isherwood
Department Specialist IV
San Diego, CA

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"I thought the information on goal setting and performance review was fantastic. It was of great help to me. The tips were usable in my workplace."
 

Cheryl Himburg
Administrative Assistant
Kitchener, Ontario Canada

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"I really enjoy this newsletter! The articles lead me to things I wasn't aware of and remind me of standards that can be forgotten with time."
 
Danielle J. Turner
Executive Assistant
Suwanee, GA

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"I bought [Tip Sheet #5] because I was doing my annual review and needed some wording on my goals! The product was great - exactly what I needed."

Debbie Heckler
Sales Office Manager
Austin, TX

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"I am always looking for ways to improve my skills and to learn faster, easier ways to handle different job functions. I also value ideas from my peers on how they handle their jobs. I was very excited when I found your product [The Effective Admin newsletter]. It is a very interesting read, and I have found several helpful suggestions."


Debbie Lynott
Executive Assistant to President & CEO
Jacksonville, FL

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"I purchased 'Effective Admin VIP Products' because I was looking for an edge - they have given me priceless tools to remain successful in my profession and allow me to be a valuable asset to my Directors and my company. The product(s) are useful in many, if not all aspects of my job as an Administrative professional.

[Specifically, in the tip sheet] What do Managers want from You? 'PAR' has allowed me to shift from 'just do it mode', to thinking strategically of possible solutions to save time and money. (e.g. is there a better way to do this?)"

 

Debbie Ryan
Admin Assistant
Santa Clara, CA

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"I purchased 'The Ultimate Guide for How to Take Minutes and Notes at Meetings for Administrative Professionals' because this has been an area of struggle for me for as long as I've been an administrative professional. ...recently my boss has been holding more and more task force meetings and I needed some real help.... I purchased this product in order to increase my skills so that I can crank out better minutes in less time. About three months ago, I decided that I want to advance to an executive assistant level and I know that I need to increase my skills in several areas in order to have confidence in what I'm doing. I have found this product extremely helpful. There's yellow highlights on every single page."

 

Dee Carter
Administrative Assistant
Dallas, Texas

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"I purchased Tip Sheets #4 and 7 in order to learn more effective administrative assistant techniques. I think I'm fairly well organized but I can use some more up to date techniques from experts.

 

I especially appreciated the ideas found in Tip Sheet #4 (page 6) that suggests...

 

...I found both Tip Sheets to be useful. The quality and amount of information was well written; easy to understand and implement."

 

Elaine Hartung
Office Manager
Baytown, TX

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"I bought Tip Sheet #7 to help with processing e-mails more efficiently. I was drowning in it and my boss was too. I really liked the tips for managing. I am beginning to implement them and they are helpful."

Gina
Admin assistant for the VP
Kansas City, MO

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"I was looking for some good info on taking minutes and purchased this one [tip sheet #15] because it sounded like what I was looking for. This is a great document - extremely helpful. Easy to read, well organized and well documented."


Gloria Scales
Access Facilitator
Swan Hills, AB. Canada

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"I purchased [The Effective Admin VIP product] because I was looking for an online, in-depth training seminar for seasoned administrative professionals where I could really enhance my skills and performance. The package looked like it was jammed packed with a lot of very useful information.

I love this kit and definitely got my money's worth! I really didn't know what to start with because there is so much in it that I want to dive into. After an ugly day at the office, I chose Special Report: Administrative Professionals Biggest Interruptions and Distractions at Work - And Solutions to Manage or Eliminate Them. As I started reading the materials, I felt a sigh of relief and thought, "Finally, someone who understands!"


Gloria von Gesslein
Executive Administrator
Weehawken, NJ

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"I purchased [tip sheet 5] because I was preparing for my yearly evaluation at work, and I was having difficulty determining new goals and objectives. The information I received was very helpful and I was able to identify the objectives and goals that I want in my current position.

I thought it was very well written and very easy to understand and comprehend. It gave me insight into things that I hadn't considered before, [especially the section about] 7 Things You Need to Know in Order to Set Professional Goals at Work"

Jackie Brantley
Administrative Assistant
Nashville, TN

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"I loved this! I found it to be very helpful. Especially the 7 Things You need to know in order to set professional goals at work. That helped me begin thinking on the right track."

 

Jaclyn Mattson
Administrative Support Assistant III
Chico, CA 

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"I purchased [your product] because I thought it was an excellent value for everything that was included. I think the "gold" is awesome. They have the info that I need right at my finger tips."

Jana Kingsley
Executive Assistant

Englewood, CO

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"The materials are excellent. I have been using them, and they offer great tips, insights, and tools. I have your website bookmarked for future use as well.

Many thanks."
Janelle A. Jackson
Executive Assistant
Washington, DC

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"As an admin of 33 years, I have to say this [An Effective Admin VIP product] is a tool anyone can use. There are plenty of topics to increase your productivity, knowledge, organization and more. The quick tips are my favorites; I use most of them daily. I have passed on some of these verbally to the up and coming admins in our office. I love the fact, after 33 years, I am still learning new and more efficient avenues to do my work. Your product is awesome! I had a few AH HA moments reading through your special reports. I've laughed until I snorted on some of the topics, due mostly because I've done it myself or wrong for so many years. I must say, you've got something here. Keep them coming."

Jaymee Roberts
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"I purchased Tip Sheet #19 back in February 2009 and only now had time to read it. I am so impressed with the thoroughness of the information. I teach a travel class at the University of California Santa Cruz Extension to administrators. I have always received high marks in the feedback I receive on my class, but your information will either serve to reinforce what I’m already teaching or to add additional depth."
 

Joanne Linden
California

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"I purchased the ‘Make Me An Effective Admin VIP' for 12 months package because as I read the outline, it sounded very interesting and it was/is things that I do everyday.

 

I wanted to see what others think and how they handle everyday situations and problems and projects with tight deadlines.

 

I think the product is very good and very well put together and the information is just right in length and in information."
 

Judy Amrhein
Administrative Assistant II
St. Louis, MO

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"Your goals setting publication allowed me to think of my goals from a completely different perspective and [this] was the first time in 20 years that I have not stressed over my annual review. I was prepared for it and in fact, looked forward to it."

Judy Santiago
Executive Assistant
San Antonio, Texas
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"I purchased [the tip sheets about] E-mail Management, Goal Setting, and What Managers Want, because I am always looking for ways to work smarter not harder.

 

Most of the information I have heard or sounds like common sense, but it is always good to get a refresher course. I am really enjoying the E-mail Management and What Managers wants. The amount of information is just right."


Julia Benskin
Administrative Associate
Monterey Park, CA

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"I purchased the minute taking product because I needed to take better notes at business meetings. The product was a very useful tool. I was able to read it easily and received detailed steps in taking effective minutes."

 

Kaliah Baker

Secretary

Gary, IN

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"I purchased The Basic Guide to Goal Setting for Administrative Professionals to assist in setting my goals for the new fiscal year. The Tip Sheet was very helpful in giving me new ideas for goals. When you have been in the same office for 15 years, it becomes very difficult to think of new goals."

 

Karla Rankin CPS/CAP

Administrative Assistant

Carbondale, Illinois

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"I purchased the Meeting Minutes [guide] because I was struggling with how much detail to include in the minutes. Very useful. Gave good reasons for what should be included and when."


Kathy Olson
Administrative Assistant
Madison, WI

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"I am responsible for training new EA's and this ['An Effective Admin VIP' product] is one of the best products I have found for EA training"

Kathy L Jordan
Executive Assistant

Decatur, TX

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"I purchased The Basic Guide to Goal Setting for Administrative Professionals because I was looking for assistance and direction in creating my own goals. This is the first year our company has required admins to create their own goals linked to performance.

 

The questions that inspire goal setting & specific professional goals for administrative professionals section was very helpful. I did not use any of the goals listed, but it helped me brainstorm areas for performance improvement and development of new systems and procedures.

 

Thank you for putting together such a helpful product. I am not sure what I would have done with out it! I have encouraged other assistants in my company to purchase it for their own use."

Lauren Alstot
Administrative Assistant to Vice President
Portland, OR

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"I am very much enjoying this product. I purchased The Effective Admin [An Effective Admin VIP] product because I wanted to update my skills and try to be as current as I possibly can with systems, processes that are out there. Also knowing what others are experiencing is great. Hearing how others have dealt with situations is helpful and gives us a different perspective -- being able to see 'outside the normal box.'

The product provides many different scenarios and ideas that help in an everyday situation. Tips and tricks on applications such as Outlook are very helpful. Examples of itineraries and tips on travel plans help make the planning process a lot easier."

 

Linda McQuoid

Senior Personal Assistant

Tiverton, ON, Canada

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"I wanted to improve my skills and felt that this [An Effective Admin VIP] product would be a good learning tool. I LOVE IT! There is so much to read - but the email etiquette has been invaluable."

 

Lydia Marie Snyder

Executive Assistant

Orlando, FL

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"I purchased the Guide to minutes taking to improve my knowledge in the matter, it was something I was lacking. I liked it very much, it is very specific, easy to understand."

 

Manon Salicco

Administrative Assistant

Ottawa, Ontario, Canada

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"I’m always looking for suggestions, tips, advice on how I can better myself in my position. I purchased the Business Partnership Plan for Admins, the Ultimate Guide to Taking Minutes/ Notes and the Basic Guide to Goal Setting for Admins. All the tip sheets had useful information, confirmed what I have already been doing, gave me a different perspective, and motivated me. So far I haven’t been disappointed with the products I’ve purchased."
 

Marci Neilson
HR/Administrative Coordinator
Woodland, CA

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"I have been implementing the tips in the materials you have sent me and so far it works well for me ...


Today, my new manager gave my tasks in the morning, and before the day ends, he asks me if I have some feedback. To his surprise (and mine as well!) I have done all the tasks he had asked me except one because the person I was calling did not pick up his phone the whole day!

The time management materials have helped me manage my time in the office. Using the tips in the materials you have sent me, things have really improved."

Many thanks,

Margaret Medina
Executive Assistant

Dubai, United Arab Emirates

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"I purchased Taking Minutes and an article about Icebreakers because I want to make sure I'm being effective in my minutes and because I plan or help plan a lot of meetings and I'm looked at as a resource. I liked both articles. The icebreaker article gave me some valuable insight to creating my own. I haven't completely finished the Taking Minutes article, but appreciated the notable differences in meetings and the short, concise summary of what's expected for each type of meeting."


Melodie Turk
Administrative Assistant
Renton, WA

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"I purchased [the VIP product] because I want to be a better admin and I will do whatever it takes to get there. I love this product. It makes you think and gives helpful tips."


Michele Duke
Executive Assistant to CIO
Houston, Texas

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"I have been in the law profession as a paralegal for many years. As my job has changed and now an executive assistant, I felt I needed a little refresher course in some things that I have not done in years. (e.g. The Guide on Taking Minutes was a great help.)

 

I have not got a chance to go through all of the guides as of yet; but I have read the newsletters and I find them very helpful with answering questions that I have been asking myself or others that may or may not have the answer. The guides and newsletters on effective meetings are a great tool because in my previous job I was not required to have or go to any meetings. I initiate monthly Team Quality Meetings, Travel Meetings and Weekly HR meetings."

Michelle Edwards
Executive Assistant
St. Louis, MO USA

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"[I purchased this VIP product because] I want to be the best executive admin assistant that I can be. I especially found the internet research links recommended useful, as well as how to log internet research, etc.

 

Moreover, I like the goal setting information as well. I definitely have learned extra tips throughout the entire course of information that was provided, and think that this is a great help for any executive assistant looking for ideas on ways to enhance and improve their role within an organization.

 

Additionally, I like the suggestions provided with the email management section; the part about ... is a great tip that I immediately started to incorporate and think that it really helps when there is such a high volume of emails transmitted throughout the day."


Michelle L Hogan
Executive Administrative Assistant

Provo, UT

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"I like the product [87 Ways You Can Work More Effectively With Your Administrative Support Professional]. It really gave my boss who has never had an admin more insight on what tasks he could give to me. It also helped me be more creative in the way I ask [one of my other three executive management bosses] for projects...."
 
Michelle Jones
Executive Administrative Assistant

Pittsburgh, PA

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"I finally found time this morning to wrap up some training I've been doing and to read the latest edition of The Effective Admin Newsletter. This is the first newsletter I have received and I was VERY impressed with both the content and the layout. What was more impressing was how after reading this I could immediately put several items to use. Thank you so much for creating and publishing such a great newsletter!"
 
Michele Ritchie
Executive Administrative Assistant

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"I am always looking for ways to become more efficient in what I am doing and I am finding this [An Effective Admin VIP] package to be a great resource. I think the product is great and very helpful, especially [the special report called] Finishing Projects Faster."

Name Withheld for Privacy
Administrative Assistant
Edmonton, Alberta, Canada

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"I felt [your publications] would be most helpful in my everyday work and I was right! I have used the information provided many times and have it filed in an easy to reach notebook for further reference.

 

Tip Sheet #5 is one of my favorites. Several “flags” direct me to the pieces I have found most useful."

Name Withheld for Privacy
Administrative Assistant to the CEO and CAO
Northwest, U.S.

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"I purchased this [An Effective Admin VIP] product to help me improve in my profession. I think the product is great! I am getting new ways of doing things. I am now using the agenda for the travel Itinerary. The information you provide is just right."


Name Withheld for Privacy
Executive Assistant

New York, NY

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"Great tool! I purchased the workbook [Tip Sheet #5] due to the fact I am with a new company and was asked to write goals for 2009. I haven't written professional goals in a while and wanted to be sure I was writing w/some guidance."

Nancy
Executive Assistant
Akron OH

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"The [VIP product] material is great, just what I had been looking for, very detailed. My favorite is the tip sheets."


Norma Ramirez-Hall
Administrative Assistant

Sugar Land, TX

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"The digital information on minute taking is proving very helpful to me. My supervisor was very pleased that I found this resource!"

Thank you very much,

Rebecca

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"[The Basic Guide to Goal Setting] is a great tool to help you get on track with short and long term goals. I found it to be very easy to follow."

 

Rebekah Asuncion

Executive Assistant

Norfolk, VA

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"I enjoyed the organizing tip sheet - I revamped the supply cabinet. I will incorporate your filing tips at a later date."


Regina De Spain
Administrative Assistant
Phoenix, AZ

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"I purchased the Goal Setting materials to help me with writing my individual development plan for work.

In the Basic Guide to Goal Setting, the section on types of goals was very helpful. It stimulated my thinking about what I could consider as goals. The Results vs. Activities section was informative. I really thought the whole document was very well put together. It was just the right amount of information."

Renee Thomsen
Executive Admin
Irvine, CA

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"I purchased the 'Effective Admin VIP' package because I’m worth it! I love my job and want to continue to strive to be the absolute best at it.

 

I love this product and all of the information it contains. It’s relevant and helpful in a variety of ways.

... I am excited to use the event planning info next month when I have to organize an Advisory Committee reception for approx. 200 guests."


Shannon Farrell

Administrative Assistant to the Dean of Academic Affairs

Herkimer, NY

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"So often secretaries/assistants are pushed into taking meeting notes and sometimes are unfamiliar with the topic - or unclear as to what exactly constitutes 'minutes'. This [minutes tip sheet] topic was a very effective tool in order to get the job done and feel confident in its quality.

...very informational - basically an 'everything you'd ever want to know' guide."


Sheila Minogue
Executive Assistant
West Des Moines, IA
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"I purchased Tip Sheet 5 - Goal Setting for Admins because I was looking for new ideas regarding setting my expectations.

 

I purchased Tip Sheet 3 - Do You Want More Respect at the Office because I needed something to remind myself of the importance of my position. I am the only 'office support' type person in my office....

 

I purchased Tip Sheet 2 - Unreasonable Deadlines because, as the only support person in my office, I often end up with 19 different #1 priorities and needed some help in how to diplomatically and realistically meet everyone's needs.

 

All of the sheets have been helpful. Sometimes it's not a matter of learning new information but reminding me to practice what I already know.

 

I think the tip sheets are the perfect length. I keep them in a binder for quick reference in the office and at home."

 

Sheryl Fields
Office Coordinator
Beaverton, Oregon

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"I purchased the Admin Goal setting [tip sheet 5] to better improve my own personal/professional goals. It is helping me think outside the box and giving me more ideas.

 

[The section about] Specific Administrative Professional Goals is helping me add more responsibilities to my current duties, by way of goal setting."


Stephanie Cole
Administrative Assistant
Coppell, TX

--------------------

 

"I was intrigued [with] Tip Sheet #3...it looked like something I could use. It's a fantastic product - I did not expect it to have so MUCH useful information! The information is longer than expected but all tips/points are very useful. It is a real value to me as an admin. It clarified some issues and verified some others that make me feel I am on the right track."

Susan Rorick
Administrative Assistant

Davenport, Iowa

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"I enjoy reading newsletters related to my profession and am always looking forward to learning new things. I like the newsletter. The format is easy to read and the articles are interesting. I like the 'Grammar Help' section! "

Teresa Hodges
Executive Assistant

Columbus, OH

--------------------

 

"I purchased your information on goals for executive assistants and found it to be very helpful. My boss asked me to brainstorm goals for myself to be discussed at my annual performance appraisal. It is difficult to develop goals as a person in a supportive role with no 'portfolio' of my own.

I found the product to be very useful - the information helped me to create some meaningful goals that I think will allow me to contribute to the overall success of my organization."

Tracy Bond
Senior Administrative Assistant
Edmonton, Alberta, CANADA

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"I read the Guide to Email Management and Email Etiquette immediately and think it is great. I love how you break it up into sections so if I need to take a break I can easily remember where I left off.

 

I particularly appreciated tip 14 regarding .... This is something that I did all the time and got out of the habit because no one seemed to include these so I thought I was in the wrong. I am happy to know that this is a good practice and I am definitely going to get back in the habit. Emails seem so cold without them."


Tricia Gehman

Office Manager

Harleysville, PA

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