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The Effective Admin Tip Sheet Series
Publication Product Descriptions
The Effective Admin Tip Sheet Series
covers topics tailored to the daily workplace needs and on the job
skills and competencies of administrative professionals. As the name
implies, these publications are full of tips and guidance on their
individual specialized topics. The topics are relevant to administrative support
professionals including administrative assistants, executive assistants,
secretaries and all admins of any title.
Tip Sheet #1: What
Do Managers Want From You -- Initiating Problem Solving
Description: Managers want you to practice PAR (no, I'm not
talking golf). PAR is a term you can apply to become a problem-solving,
solution-driven administrative professional. That is what managers want!
Learn more in this tip sheet full of advice that'll help you do better work
on the job and advance in your administrative career.
Product Details: 4 (8 1/2" x 11") pages of single-spaced
information
Electronic publication (PDF extension file); read with Adobe Reader version 5.0 or higher
WHAT YOU'LL LEARN:
Three ways to make your manager do the happy
dance (figuratively speaking). Don't be an ordinary administrative
professional when you can be an extraordinary, standout one by doing these
three simple things that many other admins don't bother to do, or even think
about. See the sidebar on pages 1-2.
What is the PAR method and how to use it to
format your professional achievements as an administrative pro in writing
for performance appraisals, resumes or even salary increase requests. This
PAR method is so easy and will simplify and clarify the way you think about
your workplace achievements forever. If you don't like to write, don't worry
the PAR method only suggests you write 100 words or less. See pages 1 and 3.
The latter page includes an admin-specific example too using the PAR method.
If you encounter a problem at work, here's the
one question you should NEVER put to your manager or executive about it.
Banish this question from your problem-solving toolkit forever. Instead,
here's what you should do and say. Page 2.
Is your manager or executive indecisive and slow
to respond to your timely task and project questions? Maybe you need a
better way to ask questions. Simplify and speed up this process by using the
same phrasing that many successful sales persons do. It's easy to remember
and it could cut hours off your weekly workload and help you both to stay on
schedule (and get home on time if you're working overtime now because of
such indecisive scenarios). See page 2.
Asking other administrative professionals and
managers questions regarding the problem you're trying to solve means you're
not a problem solver at all, right? WRONG! The article in the box on the
bottom of page 3 explains why this is false. And it explains what sort of
questions are okay to ask without making you look like an incompetent
administrative professional who can't solve any work-related problems on her
own.
A five-step process to follow when solving
problems. Think your problem through in this order; you'll not only be
systematically solving your problem but you'll be thinking strategically
too. Your manager or executive will love that thought process because
that's how she thinks too. And you'll calmly and methodically solve your
work-related problem. See the second box at the bottom of page 3.
Admin to Boss: "We've got a problem!" STOP! Only
say that if you want to sound whiny. Words are powerful and they reflect
your professional image. To sound more assertive, try substituting one of
the phrases in the sidebar on page 3 and your "problem" will seemingly
vanish.
Why you WANT to be a problem solver and solution
provider -- eight good reasons that affect you, your job and your
administrative professional career.
The single most important word that describes
your boss is in the box at the bottom of page 4. When you think of your
manager or executive in this manner, you'll always remember the best way to
approach him or her with a problem.
Six traits or attributes that problem solvers
have. Do you have them? See the list in the middle of page 4. You can
develop them once you know what they are.
The one time you absolutely should go to your
boss with a problem with or without a solution and when to tell him
about it. Not doing this could embarrass your boss and affect both of your
stress levels as well as have more detrimental affects in your department
and jobs. Read the last tip on page 4.
---------------
Tip Sheet #2:
How to
Handle Unrealistic Deadlines, Fit it All in, & Find Hidden Hours -- Really!
Time Management Tips for Administrative Professionals
Description: Time management is a skill that will help to
decrease your stress levels and set you up for higher level assignments and
possible promotion. If you're frazzled now, it'll improve your professional
image too and make you look in control all the time (because you will be in
control of your time). That's an admirable quality for any of your
colleagues. Imagine them asking you how you get it all done in just
eight-hour days and make it look so easy. Learn more in this tip
sheet full of practical pointers that'll help you handle those unrealistic
deadlines, fit your work all in a day and find those "hidden" hours that are
very visible if you know where to look.
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"I have been
implementing the tips in the materials you have sent me and so far it
works well for me. When I was still in my previous job, I started
using one of the tips you mentioned in the time management materials.
After two days,...
Today, my new manager gave my tasks in the morning, and before the day
ends, he asks me if I have some feedback. To his surprise (and mine as
well!) I have done all the tasks he had asked me except one because
the person I was calling did not pick up his phone the whole day!
The time management materials have helped me manage my time in the
office. Using the tips in the materials you have sent me, things have
really improved."
Many thanks,
Margaret Medina
Executive Assistant
|
Product Details: 6 (8 1/2" x 11") pages of single-spaced
information
Electronic publication (PDF extension file); read with Adobe Reader version 5.0 or higher
---------------
Tip Sheet #3: How
to Get More Respect at the Office as an Administrative
Professional Starting Today! Your Professional Image
Description: How many times have you heard an administrative
professional say that he or she doesn't get the respect at work that they
desire? Maybe you have even said that, or at least thought it a time or two.
What makes you feel disrespected at work? Being handed work like you have
24/7 to spend doing it? Having your suggestions overlooked? Being ignored at
meetings? You can fix all that and more with the suggestions in this tip
sheet. This publication is jam-packed with practical information to help you
achieve more respect in the office as an administrative
professional---something that you may both desire and deserve. And you can
start gaining respect immediately. Read the tips, implement them, and start
achieving respect and appreciation right away...and perhaps other perks
eventually like salary increases, promotions, choice assignments and other
extras at work.
Product Details: 9 (8 1/2" x 11") pages of single-spaced
information
Electronic publication (PDF extension file); read with Adobe Reader version 5.0 or higher
---------------
Tip Sheet #4: Office
Organization...Real Solutions for Administrative Professionals Like You
Description: Why organize your workplace? This tip sheet will
tell you eight fantastic benefits from doing so. But right now, consider
this single important reason: Office organization can make
you stand out from the crowd of administrative professionals (or even
if you're the lone admin in your office) as a real pro at your job. Who
appears more efficient than someone who can put their hands on any item or
piece of information in the office within seconds, literally? And not only
that, but you (yes, you) can train and manage your manager and co-workers so
that they can do the same (unless you like those frantic calls at home).
This tip sheet is full of hands-on information that's all related to
organizing the office. You'll learn 47 practical organization tips for the
office setting to organize anything from paper to your desk to your supply
storage closet. But that's not all. Read about organization tools and
accessories, tips for organizing projects and tasks and much more.
Product Details: 9 (8 1/2" x 11") pages of single-spaced
information
Electronic publication (PDF extension file); read with Adobe Reader version 5.0 or higher
---------------
Tip Sheet #5: The
Basic Guide to Goal Setting for Administrative
Professionals
Description: If you're an administrative professional who has
trouble setting goals related to your work or to your career, you need to
read this tip sheet. This is the ultimate basic guide to setting
professional goals and personal goals specifically as an administrative
professional. Never draw a blank again when it comes to listing goals on
your annual performance evaluation forms. You'll learn about goal
components, the seven things you need to know in order to set professional
goals, types of goals, length of goals, how many you should set annually and
much more. You'll read questions that inspire you to set goals and you'll
read about specific goals for administrative professionals that you can
list. And that's just some of the things you'll learn about goal-setting for
administrative professionals. This tip sheet is even more comprehensive
because it contains everything you need to know to set goals now as an
administrative professional.
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"Your goals
setting publication allowed me to think of my goals from a completely
different perspective and [this] was the first time in 20 years that I
have not stressed over my annual review. I was prepared for it and in
fact, looked forward to it."
Judy
Santiago
Executive Assistant
San Antonio, Texas
|
Product Details: The electronic publication (PDF extension
file; read with Adobe Reader version 5.0 or
higher) version of Tip Sheet 5 is 12 (8 1/2" x
11") pages of single-spaced information you can read or print; the audio is
an approximate 54 minute narrated version of the same tip sheet in MP3 file
format (12.2 MB) that you can listen to on your computer speakers (with your
Windows Media Player program or download it to a portable MP3 player device). The audio comes with a related self-study workbook
highlighting key points of the audio and providing exercises for the
listener to complete. Such interactive participation drives home points
about goal setting that just reading the tip sheet alone might not.
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Tip Sheet #6:
The Administrative Professional's Guide to
Doing Research on the Internet
Description: More and more
administrative assistants and executive assistants are conducting research
on the Internet as part of their job duties and at the request of their
managers. By learning how to do this well, you could be branding yourself
with a useful skill and making yourself more valuable to both current and
potential employers. This tip sheet teaches you how to do research on the
Web. Learn how to find what you or your boss needs to know quickly on the
World Wide Web. Plus learn how to check the credibility and validity of your
Web research results. Nobody can tell you exactly how many pages are on the
Web but most estimates put that figure in the billions. Use this report to
learn how to find your needle (or research) in that haystack.
Product Details: 16 (8 1/2" x 11")
pages of single-spaced information
Electronic publication (PDF extension file); read with Adobe Reader version 5.0 or higher
---------------
Tip Sheet #7:
The Administrative Professional's Guide to
Email Management & Email Etiquette
Description: Email is an
established part of the office setting. And using it seems simple
enough---at first glance. But the truth is poorly written email can stall
your career or bring it to a dead halt. Likewise, not dealing effectively
with email overload or managing your email can cost you precious hours (not
minutes, but hours) in your day. Read this tip sheet if you want to learn
how to use email effectively (that's the key word) and positively as a
communication tool, as a personal and company image tool and as a
productivity tool. "You have mail" are three words you want to enhance your
career, not derail it. This publication is full of tips to use email
productively and save you and others time in relation to it. This tip sheet
will help you to manage your manager's email. And you'll learn exactly how
to write an email and when and why to write email (or use an alternative
communication format). Plus you'll learn the most common email faux pas' so
you don't do them. Additionally, you'll learn if you even should use email
with YOUR manager or supervisor.
Product Details: 14 (8 1/2" x 11")
pages of single-spaced information
Electronic publication (PDF extension file); read with Adobe Reader version 5.0 or higher
---------------
Tip Sheet #8:
How to Plan, Schedule & Set-Up Meetings
Involving Your Manager, Yourself Or Others (Plus Meeting Attendance Tips)
Description: Been to any good meetings lately? Well, if you
have not and you're an administrative professional then surely you've at
least coordinated one this year. More likely you've coordinated dozens of
meetings this year. That's one task that almost all (if not all)
administrative professionals do at some point in their job and career. Do it
well and you may or may not be remembered. Schedule, plan and set-up a
meeting poorly and unfortunately lots of people will remember you,
especially your boss. Make meeting coordination your forte with the advice
and instruction provided in this tip sheet (particularly for those small to
mid-size meetings that occur routinely on-site or locally).
Tip Sheet #9:
What Administrative Professionals Need to Know to
Plan and Set-up Large Meetings or Special Events
Description: Large meeting and special event planning,
coordination and implementation is no small task for administrative
professionals. Likewise it wasn't easy fitting everything you need to know
or be aware of as an administrative professional doing this into a modest
size tip sheet. But it's done. This tip sheet presents an overview of how to
plan and implement large meetings and special events. Think of it is a
comprehensive checklist with tips and steps for performing this duty---which
you will encounter sometime in your administrative professional career if
you haven't already. Learn how to take on this advanced task starting now.
Preparation is key---for your career and for large meeting and special event
planning. Here are the details you need to know, and shouldn't forget, to do
it right (in both the eyes of your boss and meeting and event audience).
Product Details: Tip Sheet 8 & 9 are each 18 (8 1/2" x 11") pages of single-spaced
information
Electronic publications (PDF extension files);
read with Adobe Reader version 5.0 or higher
---------------
Tip Sheet #10:
An Overview of Web Conferences, Audio
Conferences and Video Conferences (Including When to use Them)
Tip Sheet #11:
How to Plan & Implement Web Conferences (Plus
Participation Tips Too)
Tip Sheet #12:
How to Plan & Implement Audio Conferences (Plus
Participation Tips Too)
Tip Sheet #13:
How to Plan & Implement Video Conferences (Plus
Participation Tips Too)
Description: Advances in technology give administrative
professionals three more meeting formats to plan, coordinate and implement:
Web conferencing, audio conferencing and video conferencing. If your boss or
company is not utilizing any of these meeting formats he or she will soon.
Count on it! This technology is not going away! Get an overview of all three
tech meeting formats and learn the basics about them so you'll have a good
foundation of what everyone is talking about. You'll be able to use these
meeting formats too for meetings you have with other administrative
professionals, staff members you're collaborating on projects with, even
with vendors such as when you're planning special events. Plus your company
can utilize them during special events and conferences. Start getting tech
savvy by reading these guides before you get left behind with all the tech
talk at your company.
Product Details: These four tip sheets range from 10 to 16 (8 1/2" x 11") pages
each of single-spaced
information
Electronic publications (PDF extension files); read with Adobe Reader version 5.0 or higher
---------------
Tip Sheet #14: How
to Plan and Coordinate Domestic Travel Arrangements --- A Guide With Tips
for Administrative Professionals to Use on the Job
Description: Travel coordination for the administrative
professional is about more than just buying
your boss a ticket from here to there while saying "charge it" to the seller
you hand your company credit card to. Check your work with the suggested
forms in this tip sheet and follow the other suggestions in it so you become
an expert at planning and coordinating work-related travel. Plus learn how
travel coordination affects you and your company. There is a LOT that can go
wrong in planning travel for your manager, executive or other staff member.
But once you read and utilize these tips you'll be proactive in
preventing company travel mishaps. Don't take your travel planning skills
for granted. Learn how to do travel coordination well today. Even if you're
not yet using this skill, you could learn that you need it during your next
job interview or application for a promotion to a higher level administrative
support position. Travelers value the person who does this skill well. Make that
person you.
Product Details: 19 (8 1/2" x 11") pages of single-spaced
information
Electronic publication (PDF extension file);
read with Adobe Reader version 5.0 or higher
---------------
Tip Sheet #15: The
Ultimate Guide for How to Take Minutes and Notes at Meetings (for
Administrative Professionals or Anyone Taking Minutes at Meetings)
Description: If your manager or executive recently asked you to
take minutes at a meeting and your heart fluttered with panic, it's time to
get a hold of yourself. Taking minutes at meetings appears scary at first
glance -- until you know exactly what minute-taking really is and how you do
it.
If you've never taken minutes at meetings or never do this task as well as
you'd like to, then this tip sheet should improve your minute-taking skills
significantly -- whether you are an administrative professional or hold any
type of position that requires you to take minutes for your company or
organization.
Product Details: 23 1/2 (8 1/2" x 11") pages of single-spaced
information Electronic publication (PDF extension file);
read with Adobe Reader version 5.0 or higher
WHAT YOU'LL LEARN:
What minutes are and what minutes are not.
What you should put in minutes and what you should not put in minutes.
Why minutes are useful and important (there really are some good reasons).
What types of meetings you might take minutes at.
Who the attendees really are and where you put them on the minutes.
How to prepare to take minutes (that's half the job right there).
How to actually take notes for minutes at meetings, and how to type them up
later to form the final minutes.
If there are legal consequences related to minute taking.
Some basic definitions for words like motion and quorum.
And lots more.
Plus you'll get some ideas to troubleshoot things that might happen while
minute taking that affect you and your job at hand.
WHAT YOUR ADMIN PEERS SAY ABOUT THE
TAKING MEETING MINUTES GUIDE
I'm confident that this minute taking guide
will clarify minute-taking for you and make taking minutes easier for you.
But you don't have to take my word for
it...instead read the
real and
unedited comments from administrative assistants and executive assistants
I've printed below. They've all used this guide for assistance with
taking minutes at meetings.
Here are their comments:
"So often secretaries/assistants are
pushed into taking meeting notes and sometimes are unfamiliar with
the topic - or unclear as to what exactly constitutes 'minutes'.
This [tip sheet] topic was a very effective tool in order to get the
job done and feel confident in its quality.
...very informational - basically an 'everything you'd ever want to
know' guide."
Sheila Minogue
Executive Assistant
West Des Moines, IA |
"The digital information on minute taking
is proving very helpful to me. My supervisor was very pleased that I
found this resource!"
Thank you very much,
Rebecca |
| "I purchased the
Meeting Minutes [guide] because I was struggling with how much
detail to include in the minutes. Very useful. Gave good reasons for
what should be included and when."
Kathy Olson
Administrative Assistant
Madison, WI |
|
"I was looking for some good info on taking minutes and
purchased this one because it sounded like what I was looking for. This is a
great document - extremely helpful. Easy to read, well organized and well
documented."
Gloria Scales
Access
Facilitator
Swan Hills, AB. Canada |
|
"I purchased the minute taking product
because I needed to take better notes at business meetings. The
product was a very useful tool. I was able to read it easily and
received detailed steps in taking effective minutes."
Kaliah Baker
Secretary
Gary, IN |
|
"I
purchased 'The Ultimate Guide for How to Take Minutes and Notes at
Meetings for Administrative Professionals' because this has been an
area of struggle for me for as long as I've been an administrative
professional. ...recently my boss has been holding more and more
task force meetings and I needed some real help.... I purchased this
product in order to increase my skills so that I can crank out
better minutes in less time. I have found this product extremely
helpful. There's yellow highlights on every single page."
Dee Carter
Administrative Assistant
Dallas, Texas |
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Tip Sheet #16: Office
Ergonomics -- Learn How to Prevent Pain and Protect Your Health at Work
Description: You can't do your job or enjoy it, if you're in
physical pain. Learn how even the job of an office professional can be
physically taxing on the body -- regardless of age or how long you've been
doing your job. Plus learn how to prevent bad things from
happening to your body through practicing ergonomics in the office. Your
future health could depend on your ergonomic practices now.
If you're an office professional, chances are you sit a lot. Sounds easy and
painless. And you don't even break a sweat in your job, right? While the
latter part might be true most of the time, the real truth is that sitting
at a desk most of the day can cause you tremendous musculoskeletal disorder
difficulties. Translation: It can become very painful for you in the
long-term if you don't follow good ergonomics in the office even if you
feel fine right now.
For one, you can develop problems with your back. Other health hazards from
not following ergonomic procedures can include visual fatigue, stress, neck
ache, shoulder ache, a pain in your hand or you can even get a pain in
your butt, literally. And that's not all just a result of sitting.
Everything from how you use a keyboard to what posture you use when talking
on the phone can contribute to these health problems.
Read the tips in this publication to get informed about office ergonomics so
you stay comfortable and safe on the job and off. This publication is for
anyone who works in an office professional type position, which is
especially relevant to administrative professionals (whether you're a
receptionist or and executive assistant).
If you're an executive or an office manager, you have an even bigger reason
to read this tip sheet: Not only do you want to stay healthy and productive
in your office, job but you're in charge of ensuring that your staff you
supervise and office operates under the principles of ergonomics. These
principles directly affect your staff's productivity, job satisfaction, and
even things like worker compensation claims.
And of course, if you came to this page for solutions to that nagging neck
or shoulder pain or other ache you've been having, you most definitely want
to read some of these possible causes listed in this tip sheet. It quite
possibly can be related to what you're doing at work.
Product Details: 18 1/2 (8 1/2" x 11") pages of single-spaced
information
Electronic publication (PDF extension file); read with Adobe Reader version 5.0 or higher
---------------
Tip Sheet #17: A
Business Partnership Plan for Administrative Professionals and Their Managers or
Executives
Description:
By creating a business partnership with your boss, you become more efficient
and effective in your job and role as administrative professional.
Partnering is about performing your job better and creating an environment
that helps your manager or executive do the same.
Product Details: 20 (8 1/2" x 11") pages of single-spaced
information
Electronic publication (PDF extension file); read with Adobe Reader version 5.0 or higher
WHAT YOU'LL LEARN:
What partnering with your manager or executive really
means.
Seven benefits of partnering with your manager or executive.
What's in it for your manager or rxecutive - eight benefits.
Which sdmin professionals benefit most.
Partnerships start at the foundation - three methods to start defining the
current level. and foundation of your partnership with your manager or
executive.
Your manager or executive's role in the partnership - seven things your manager
or executive should be doing in the partnership.
Where you're at now - three possibilities described of where your administrative
professional:manager partnership relationship is at now (or not).
What it takes to partner with your manager or executive key attributes and
skills.
Three checklists that help you see if currently "no partnership exists," "you're
a step above no partnership," or "a partnership exists or one is under
development."
Tips for approaching your boss about the partnership concept.
Three vital parts of communication with your manager or executive.
How to choose the best communication methods to use with your manager or
executive -- three key points to consider and evaluate.
10 principles for communicating with your manager or executive.
Plus lots of ideas for partnering with your manager or executive and
managing up.
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Tip Sheet #18: Tips,
Techniques, and Strategies for Prioritizing Your Workload Especially for
Administrative Professionals
Product Details: 12 1/2 (8 1/2" x 11") pages of single-spaced
information
Electronic publication (PDF extension file); read with Adobe Reader version 5.0 or higher
WHAT YOU'LL LEARN:
Four things that prevent prioritization.
14 how-to methods to prioritize your workload.
Two tips to manage conflicting priorities and
workloads from multiple managers.
And lots more!
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Tip Sheet #19: How
to Plan and Coordinate International Business Travel Arrangements -- Tips
for Administrative Professionals Supporting Globe-trotting Executives,
Managers, and Other Staff
Description: In this publication, you'll learn where to start
when it comes to planning international travel, including tips for choosing
international accommodations, choosing flights and ground transportation,
scheduling meetings and appointments, reviewing needed travel documents, and
more. This tip sheet is written from the U.S. perspective since that's
where The Effective Admin is based -- but contains useful tips for
administrative professionals based anywhere who are planning and
coordinating travel globally for those they support. In addition, consider
that you might be helping to plan incoming travel for guests visiting your
company from abroad too not just trips for traveling staff you support
going to another country.
"I purchased Tip Sheet #19 back in February 2009 and only now had
time to read it. I am so impressed with the thoroughness of the information.
I teach a travel class at the University of California Santa Cruz Extension
to administrators. I have always received high marks in the feedback I
receive on my class, but your information will either serve to reinforce
what Im already teaching or to add additional depth"
Thank you,
Joanne Linden |
If you currently coordinate global travel in
your company, you'll find this to be a refresher "course" full of tips and
links to useful resources. If you're new to planning global travel, this
publication has all the information you need to know where to start in doing
this task. If you are an administrative professional who is not doing this
task currently, consider learning it. Why? There are many reasons. For one
consider, that this is a skill that can put you in consideration for higher
paying, higher level administrative professional jobs. Without this
knowledge, you may never be considered for a job supporting an executive or
staff who travel globally. Learn it before you need it! "When you need it"
is too late to start learning it and still appear to be a top performing
administrative professional. Fast moving, globe-trotting executives don't
want to "test you out" on their global travel plans and don't have the time
to train you.
Product Details: 52 1/2 (8 1/2" x 11") pages of single-spaced
information
Electronic publication (PDF extension file); read with Adobe Reader version 5.0 or higher
---------------
Tip Sheet #20:
Practical Advice Administrative Professionals Can Use When
Supporting Multiple Managers, Executives, and Other Staff
Description: Administrative professionals globally directly
support multiple managers and executives. Plus, sometimes they are assigned
to also support members of those people's staff to some extent. This could
mean that you as an administrative professional may find yourself supporting
two people or dozens. This is not a new trend and while it doesn't happen in
every company, it happens in many companies. It happens even more so during
any period when a struggling economy causes employers to make cuts in the
administrative support ranks. In this publication, you'll learn eight key
steps for managing multiple bosses and other staff you support.
Product Details: 24 (8 1/2" x 11") pages of single-spaced
information
Electronic publication (PDF extension file);
read with Adobe Reader version 5.0 or higher
---------------
The Effective Admin In-Depth Special Report Series
Publication Product Descriptions
The Effective Admin In-Depth Special Reports are
for and/or about administrative professionals. They're developed through
original research conducted by The Effective Admin, including survey
results that involve working administrative professionals. Special report
topics are relevant to broad or specific current issues related to or of
interest to administrative professionals. Some special reports include
skills and competency knowledge and advice useful hands-on in the workplace
to administrative professionals.
√
SPECIAL REPORT #1:
Administrative Professionals' Biggest Interruptions
and Distractions at Work -- And Solutions to Manage or Eliminate Them
BASED ON CURRENT RESEARCH
WITH WORKING ADMINISTRATIVE
PROFESSIONALS
►Do you
know what are the five biggest interruptions and distractions, and
catalysts for such, that administrative professionals face at work?
This report will tell you those and more and offer advice about how to
manage those situations.
|
"I purchased [The Effective Admin VIP product] because I was
looking for an online, in-depth training seminar for seasoned administrative
professionals where I could really enhance my skills and performance. The
package looked like it was jammed packed with a lot of very useful
information. I love this kit and definitely got my money's worth!
I really didn't know what to start with because
there is so much in it that I want to dive into. After
an ugly day at the office, I chose Special Report: Administrative
Professionals Biggest Interruptions and Distractions at Work - And Solutions
to Manage or Eliminate Them. As I started reading the materials, I felt a
sigh of relief and thought, 'Finally, someone who understands!'"
Gloria von Gesslein
Executive Administrator
Weehawken, NJ |
In this report, 53 of your
administrative professional colleagues disclose their biggest
interruptions and distractions at work along with any solutions they have
to manage or eliminate them. Can you relate to them?
PLUS The Administrative
Professional Job Performance and Career Success Coach for The Effective
Admin weighs in with even more practical organizational and time
management strategies for preventing or minimizing these interruptions and
distractions -- personally addressing 18 of your 53 colleagues' scenarios
and solutions.
Then in section three of the
report, you'll find a bullet point summary of highlights and solutions
from the report plus a few new extra tips from The Effective Admin.
Altogether this final section of the report includes a descriptive list of
112 short, practical solutions and tips you can utilize to
minimize interruptions and distractions as an administrative professional
at work. How much time and productivity could you regain and how much
work-related stress could you alleviate from implementing just one
of these tips at work?
This printable file is 56 pages
(8 1/2" x 11" paper size) and is in PDF file format (read with free Adobe
Reader software).
---------------
√
SPECIAL
REPORT #2:
Empty Your Inbox Today --
Administrative Professionals' E-Mail Load Reality and E-Mail
Management Strategies
BASED ON CURRENT RESEARCH
WITH WORKING ADMINISTRATIVE
PROFESSIONALS
►Are you
overwhelmed by your e-mail inbox?
►Do you
think you're missing some of the "tricks" for organizing your e-mail and
those of staff you support?
If so, this report offers
advice that can help you with this situation.
In this report, 37 of your
administrative professional colleagues report how many e-mail messages
they deal with daily and how they manage them all (or not). See if your
e-mail situation is similar.
PLUS The Administrative
Professional Job Performance and Career Success Coach for The Effective
Admin offers lots of advice for getting your existing e-mail inbox
under control and for being in control of your e-mail inbox from this
point forward. This includes tips for managing other e-mail inboxes you're
in charge of such as those of managers and executives you support.
You will learn how to
eliminate e-mail overload, chaotic inbox management, and ineffective
e-mail usage. Imagine seeing an organized inbox that doesn't overwhelm
you. It's possible!
This printable file is 61
pages (8 1/2" x 11" paper size) and is in PDF file format (read with free
Adobe Reader software).
|
I bought
the Special Report Empty Your Inbox: Administrative Professionals' E-mail
Load Reality and E-mail Management Strategies because I wanted to learn
to manage my e-mail and my managers e-mail more efficiently. The report was
very easy to understand and jam packed with loads of information on handling
e-mail. I feel that I received a great value because the information that I
received was so much greater than the price I paid for the report. Plus I
enjoy reading topics that I know will help me at work. Thank you for
providing such helpful learning materials for admins on topics that we
struggle with everyday.
Alice Oerther
Medical Administrative Assistant
McAllen, Texas |
---------------
√
SPECIAL
REPORT #3:
Stress at the Desk for Administrative
Professionals and Their Stress-Busting Strategies
BASED ON CURRENT RESEARCH
WITH WORKING ADMINISTRATIVE
PROFESSIONALS
►Do you
face any of the 67 causes of stress or stressful situations at work in
your role as an administrative professional that your admin colleagues do?
►Do you
need more ideas for managing your stressors at work and stressful
situations as an administrative professional?
If so, this report offers
advice and information you need.
In this report, 53 of your
administrative professional colleagues report what they find stressful
about their current work and administrative positions; how they manage
stress levels, stressors and stressful situations at work; and if their
methods for managing stress are successful or not. They also offer their
best advice for other administrative professionals experiencing
work-related stress.
Plus The Effective Admin offers conclusions about your
administrative professional colleagues' comments and more information
about stress in the administrative professional role and in the workplace
and advice for handling it.
You will learn multiple ideas for managing stress at the office and in
your administrative support position.
More than 80% of administrative professionals included in the research of
this report said they face stress on the job in the administrative support
role. Reading these administrative professionals' comments about their
stress factors will give you a chance to see if you can relate.
Additionally, 80% of the admin professionals in this research said their
stress-busting techniques for managing or eliminating this stress were
successful -- and they reported those strategies. You can apply the same
stress-busting advice in your work days and administrative professional
career.
This printable file is 63
pages (8 1/2" x 11" paper size) and is in PDF file format (read with free
Adobe Reader software).
---------------
√
SPECIAL
REPORT #4:
Administrative Professionals Investing in
Professional Development and Training
BASED ON CURRENT RESEARCH
WITH WORKING ADMINISTRATIVE
PROFESSIONALS
►42 of your administrative professional
colleagues report their participation in and views about professional
development and training for administrative professionals.
►Plus The Effective Admin offers conclusions about your
administrative professional colleagues' responses. Also read the in-depth
coverage in the "recommendations" section of this report. It's filled with
practical advice about how to choose and pursue your own professional
development and training opportunities (and how to do so with the support of
your employer).
►There are at least five ways you can use the information in this report
Use it to...
1. ...understand what is professional development and training.
2. ...gain insight into what other administrative professionals think and do
in regard to professional development and training.
3. ...understand what drives employers to support professional development
and training.
4. ...help you plan and choose your professional development and training
endeavors.
5. ...assist you with proposals to your employer for requests to fund your
professional development and training resources.
This
printable file is 54 pages (8 1/2" x 11" paper size) and is in PDF
file format (read with free Adobe Reader software).
---------------
Newsletter:
The
Effective Admin
Current Subscription and Archive
Issues
Publication Product Descriptions
Description: Content of individual newsletter issues varies,
but overall you'll read...
►feature articles related to your admin career or job performance
►short, practical tips for usage in your job duties and admin career
►relevant news, such as research or trends related to the administrative
profession
►interviews with other admin professionals
►spelling, grammar and punctuation tips
►responses by other admins to forums/survey questions
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"I finally found time this
morning to wrap up some training I've been doing and to read the
latest edition of The Effective Admin Newsletter. This is the
first newsletter I have received and I was VERY impressed with
both the content and the layout. What was more impressing was how
after reading this I could immediately put several items to use.
Thank you so much for creating and publishing such a great
newsletter!"
Michele Ritchie
Executive Administrative Assistant
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Product Details: Each issue is 8 (8 1/2" x 11" paper
size) pages. It's published electronically 8 times per year. As each issue is released
subscribers receive a username and password stating where to download the
current issue. The newsletter is digital (PDF file) Read with Adobe Reader version 5.0 or higher.
You'll receive access to your first issue immediately upon completing your
subscription order.
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"I really enjoy this newsletter! The articles
lead me to things I wasn't aware of and remind me of standards
that can be forgotten with time."
Danielle J. Turner
Executive Assistant
Suwanee, GA
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NOTE: In the archive issues of The Effective Admin
Newsletter included in the
"An Effective Admin VIP" package, you'll
learn...
√...the importance of managing and not crossing confidential boundaries
(including 4 expert techniques for administrative professionals to maintain
confidences and not answer "tough" questions). This is important
information for any administrative professional but especially useful
knowledge for executive assistants.
√...ways to communicate deadlines to colleagues (and learn why your
colleagues may be ignoring your deadlines and requests in the first place
and how to fix this -- it's not because you're the admin).
√...two tips for better e-mail communication (including when you should reach
for the telephone instead).
√...what colors of clothing are always appropriate to wear to work in an
office setting so you stand out as a professional (or blend in -- whichever
way you prefer to see it).
√...a tip about how to organize your e-mail inbox messages with color.
√...five tips to use when talking to difficult people during difficult times
-- without escalating the situation. (You can talk to those hard to get
along with or hard to understand co-workers and customers much easier with
this method.)
√...two ways you might be letting others impact your workplace
productivity and work day satisfaction.
√...three things at work that might be causing your neck and
shoulder to ache.
√...what's the employment outlook for secretaries and administrative
assistants in the United States.
√...what to do when your manager or executive tells you to go to a meeting in
his or her place. This is a high level responsibility for an administrative
professional. Don't blow it!
√...the right way to make business introductions.
Administrative professionals probably make as many or more introductions
than any one employee in the office -- because you're on the frontline
greeting and escorting guests. Learn the specific business etiquette for
this.
√...a tip to write better correspondence, reports or any document that also
reduces your word count. People have short attention spans. Get your message
across quickly.
√....what one expert says about crying at work.
√...how to cope with the tasks you must do that you consider boring
(because not every admin task is exciting -- but most are necessary to
office operations and your boss's goals).
√...how to let your non-admin or other colleagues know when you're already on
project overload and can't say "yes" to another project (yet you have
trouble saying "no" too.)
√...how to work remotely with an on-the-road employer.
√...a unique team building/entertainment event suggestion (useful if your
admin duties include event planning).
√...grammar help: correcting dangling modifiers.
√...tips for leaving "good" voice mail messages.
Administrative professionals don't just take messages; they also leave
them for others and some do so better than others. Do it right.
√...a strategy for determining computer errors (how you got them so you can
get rid of them).
√...pros and cons of working with no door (how and why to work "the cube" to
your advantage).
√...why you shouldn't scrap the cover letter in your admin job search.
√...what workplace flexibility means to you as an administrative professional
and why it's important in your admin role.
√...what skills hiring managers look for in employees that are relevant to
administrative professionals.
√...an exercise to help you fine-tune your professional image and how others
see you in the office.
√...how you can survive stress at the desk
-- crises come with the
administrative support job and stress comes with crises. Learn to manage it.
√...when working well under pressure is a bad thing
for you (and this doesn't refer
to your health consequences).
√...if the punctuation mark goes inside or outside the quotation marks.
√...telephone etiquette: what to do instead of putting callers on hold
indefinitely.
√...what your manager really wants you to do.
√...10 principles to get what you want at work and in your career.
√...how to get useful feedback in your performance appraisal sessions.
√...how to schedule multiple people for those meetings you're coordinating.
√...how to get those hold-outs there who say they can't make it to the
meeting you're trying to schedule for your boss.
√...about balancing your work and personal life in a 24/7 world (Just where
is your time going?).
√...if your new to your admin job, that you must ask your manager this right
away.
√...how not to make a bad example at the office when you're not even there.
(Don't ruin your professional image you've worked so hard to create while
you're on vacation or out sick.)
√...how to become more successful at multitasking. (It's not always efficient
to multitask but it's necessary sometimes for administrative professionals
to do so.)
√...the value of administrative support staff meetings
-- how to make your
next meeting of admins productive.
√...how to deal with drudge work (because even administrative professional
jobs have some).
√...tips to plan for participation in your performance appraisal (don't sweat
about it -- plan).
√...about your health at work and preventing weight gain.
√...one reason you might procrastinate (helpful to be aware of if you're
trying to manage your time better).
√...how to safeguard your credit due (so someone else doesn't steal your show
and hard work -- leaving you with nothing to show but mounting anger).
√...e-mail load and management strategies (a survey response from an
administrative professional that might help you with this topic).
√...one way you can receive and send faxes without a fax machine (it's not
magic).
√...a method to find specific past messages in your e-mail inbox in Microsoft
Outlook.
√...a way to find paper files faster.
√...how to be a better listener.
√...where to stand or sit at meetings to command more focus and visibility.
√...easy ways to establish your credibility in the workplace.
√...grammar tips such as should you use the "serial comma" in a series.
√...and much more,
including
√some
tips from your own administrative professional colleagues
√PLUS
one on one advice from the admin pro coach in response to your
admin colleagues' dilemmas and issues they write in about. (And just so
you know ... there is an "in this issue" index on page one of every
newsletter issue listing the major articles in each newsletter issue -- so
you can easily locate just the articles you want to read at any time.)
Tips from "The Gold"
-- even earlier issues of the first newsletter called The Effective
Admin and The Effective Admin Briefs.
Description: A compilation of content from early issues of "The
Effective Admin" newsletter and "The Effective Admin Briefs" in one
convenient digital publication.
(All Content, No Ads or Fluff Talk From the Issues Ranging From September
2004 through July 2007)
Featuring 211 Pages That Include:
►feature articles related to your admin career or job
►interviews with other admin professionals
►spelling and grammar tips
►responses by other admins to forums/survey questions
For instance, in The Gold eBook,
you'll learn or read about:
Better Workload Management - Same Hours, Less Stress (Overworked?
Overwhelmed? Learn tips to manage your workload.). Page 43.
What Employers Want From Administrative Professionals Today Page 52.
What's Keeping You at the Office (9 Tips to get home quicker). Page 15.
Are People Looking at You? (Why your image matters at work plus 9 tips to
evaluate your image). Page 48.
What Employees Wish for Most (and how to get it) Hint: It pays your bills!
Page 11.
We Can All Get Along--Conflict Resolution Techniques. Page 67.
Assertiveness is a Learned Skill. Learn about it here! Page 56.
Your Most Important Customer at Work. Page 80.
Being The Indispensable Admin Assistant. Page 100.
Are You Working on What Matters? Read "what matters" here. Page 110.
Seven Meeting Room Designs Every Administrative Professional Should Know.
Page 119.
Time to Get Organized. Page 85.
How to Be the Best Presenter in Your Company (Create good office buzz
about you and create learners with these train the trainer tips). Page 38.
An Interview Secret That Could Land You That Dream Admin Job. Page 130.
How You Can Prioritize Your Workload for Multiple Bosses and Best Support
Them. Page 59.
Buying Holiday gifts for Coworkers and/or Bosses (especially at
Christmas). Page 88.
Admins Who Have Professional Certifications (What, why and how it has or
hasn't helped them). Page 104.
Methods Administrative Professionals use for Scheduling Meetings That
Should Include Multiple People? Page 124.
How Admins Prefer to be Recognized on Administrative Professionals Day
(and how they have been recognized in the past.) Page 35 and199.
How Goals Help You Get a Raise. Page 128.
Which Administrative Professionals Screen Phone Calls and How They do it
Professionally. Supplement Page 143.
Admins Who Proactively Sought a Salary Increase or Promotion (What they
said and how they got it!). Supplement Page 169.
And Many More Topics
Product Details: 202 (8 1/2" x 11") pages of mostly single-spaced
information (excludes title pages and table of contents. Plus this is all
text in a normal font size, no images.)
Digital (PDF) Read with Adobe Reader version 5.0 or higher. NOTE: Some
(not all) of these articles in "The Gold" may appear (or previously
appeared until they were moved to this paid digital archive) in-full or as
article excerpts spread throughout The Effective Admin or other
free websites. Some of these articles do NOT appear anywhere else and were
only viewed and available in The Effective Admin newsletter issues
covered. You will not find those articles anywhere else. NO website or
publication contains all of this comprehensive content in one place until
now. You're about to read "the gold" gathered and combined from the early
issues of The Effective Admin newsletter.
---------------
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