The Effective Admin™

Karen Porter, The Administrative Professional Job Performance and Career Success Coach™

and Founder and President

of The Effective Admin

"I specialize in serving administrative professionals like you with job performance and career management advice. With almost 24 years experience interacting with the 'real' workplace and working administrative professionals -- including holding former admin pro level positions (and higher levels) myself at multiple different employers, -- I am well aware of the substantial job you and your administrative professional colleagues perform daily."

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Featured Administrative Professional Job Description:  Financial - Insurance


 

Current job title:  Senior Management Executive Assistant

 

Industry:  P&C Insurance company

 

Department:  financial advisory department

 

Years worked in this industry:  4

 

Years worked in this department:  less than 1 year

 

Special training or attributes needed or helpful to get job in this industry (or specific department):  Our company provides insurance only to a specific segment so knowledge of that market is key. Working for an executive vice president requires that I am able to respond on his behalf to many questions that come in and be proactive in resolving any issues that may arise. The ability to organize everything, is also key.

 

Number of managers and/or staff supported:  One executive vice president and lead the administrative staff of the department.

 

Typical work hours:  7:30 – 5:30

 

Weekends or overtime hours:  Work from home on weekends or evenings when needed. No overtime – salaried pay.

 

General salary range (Note: This is a general figure or range provided by survey respondent and may NOT be an exact salary in order to give survey respondent some privacy. Also you must take into account that the number of years worked in industry/department may contribute to this salary as well as criteria such as level of position and person reports to, required hours and geographical location.):  $46,000 – $57,000

 

Benefits (direct or indirect):  Yes. Life, health, dental, great 401k, a free yearly appt. with a financial advisor to review investments, cafeteria on site, exercise facility on site, Starbucks on site.

 

Lingo you might hear in this industry: 

P&C – property and casualty coverage

 

basis point – one hundredth of one percent

expresses interest rates and bond yields

 

bond coverage - insurance policy that protects clients' or customers' money against financial loss occasioned by a third party.

 

A typical day on the job:  Schedule meetings and/or travel needed, prepare materials for meetings, brief executive on upcoming meetings and events, attend or lead various meetings, manage email and incoming calls, some filing, continual work on improving processes and procedures, and all ‘other duties as assigned.’

 

Positive things about being an administrative professional in this industry:  Unlimited options for learning and advancing yourself, great bonuses when things are going well, opportunities to meet a lot of different people and make networking connections.

 

Negative things about being an administrative professional in this industry:  What we do as a whole is kind of boring and dry. It’s hard to jazz certain presentations up to make them sound exciting.

 

Type of workspace/office:  Cubicle

 

Primary responsibilities as an administrative professional in this position:  Keep my executive organized, lead the administrative staff in the department, work closely with department liaisons (legal, HR, etc.) to keep abreast of any issues that may require the attention of my executive, improve processes, workflow, and level of support provided to others in the department.

 

Top thing(s) incumbent admin would require of job applicants seeking to be her/his position replacement:  Need to be an excellent communicator – verbally and orally and have to be able to handle 20 things at once and reprioritize frequently.

 

Office machines or equipment operated regularly:   fax, copy, scan, laptop, etc.

 

Technology (hard) skills used regularly:  Blackberry, Bloomberg, need to know all types of computer software – MS Office Suite, Visio, Adobe, Internet Publishing, and various databases.

 

Critical soft skills:  Good communication, need to be comfortable with all levels of executives and employees, ability to understand the big picture so that questions can be answered (or not answered) appropriately, and organization.

 

Pace of this position:  Extremely fast

 

Geographical region:  Midwest U.S.


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