The Effective Admin™

Karen Porter, The Administrative Professional Job Performance and Career Success Coach™

and Founder and President

of The Effective Admin

"I specialize in serving administrative professionals like you with job performance and career management advice. With almost 24 years experience interacting with the 'real' workplace and working administrative professionals -- including holding former admin pro level positions (and higher levels) myself at multiple different employers, -- I am well aware of the substantial job you and your administrative professional colleagues perform daily."

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Featured Administrative Professional Job Description:  Financial - Insurance/Reinsurance

Current job title:  Senior Administrative Assistant

 

Industry:  Insurance/Reinsurance

 

Department:  Accounting and Tax

 

Years worked in this industry:  8

 

Years worked in this department:  8

 

Special training or attributes needed or helpful to get job in this industry (or specific department):  Clerical and administrative background, some office management, hospital or insurance background.

 

Number of managers and/or staff supported:  5 managers and approximately 50 department staff.

 

Typical work hours:  8 – 4:30

 

Weekends or overtime hours:  No

 

General salary range (Note: This is a general figure or range provided by survey respondent and may NOT be an exact salary in order to give survey respondent some privacy. Also you must take into account that the number of years worked in industry/department may contribute to this salary as well as criteria such as level of position and person reports to, required hours and geographical location.):  $35,000 – $40,000

 

Benefits (direct or indirect):  Pretty good benefits, profit sharing, tuition reimbursement – none are as good as they were in the beginning, but they are still around.

 

Lingo you might hear in this industry:  Inforce blocks, individual cession, jumbo limit, modified coinsurance.

 

A typical day on the job:   Sorting and distributing mail, checking calendars for meetings, typing letters and correspondence, filing,
lunch and dinner reservations. I also prepare itineraries for visitors and arrange for travel for most of the department. Keep track of and pay invoices.

 

Positive things about being an administrative professional in this industry:  It is a fast paced and growing industry. The company treats their employees well.

 

Negative things about being an administrative professional in this industry:  Not enough recognition, or appreciation (in terms of respect for the position).

 

Type of workspace/office:  Cubicle

 

Primary responsibilities as an administrative professional in this position:  Support Supervisors and staff, taking care of mail and correspondence, checking and updating calendars, preparing travel itineraries and expense reports, ordering and serving lunches, setting up conferences and meetings and preparing and paying invoices. I am also responsible for a monthly travel summary and report.

 

Top thing(s) incumbent admin would require of job applicants seeking to be her/his position replacement:  Adaptability, ability to multi-task, confidentiality, resourcefulness, organization.

 

Office machines or equipment operated regularly:  PC, copier, scanner.

 

Technology (hard) skills used regularly:  Basic math, excellent English, spelling and correspondence skills.

 

Critical soft skills:  Tact, diplomacy, patience, good communication skills, efficiency, adaptability.

 

Pace of this position:  Average (but sometimes busy)

 

Geographical region:  Midwest U.S.