Current job title: Regional Executive
Assistant
Industry: lending industry
Department: Management
Years worked in this industry: More
than 3 (+ years in banking prior)
Years worked in this department: More
than 3
Special training or attributes needed or helpful to
get job in this industry (or specific department): On job
training. I was offered position because of my initiative to help out in
any areas needed while I was working for my company through a temp agency
(as the receptionist or any other odd jobs they had for me). I did
anything needed of me and answered questions (if I didn’t know the answer,
I found someone who did- NETWORKING- Huge!!!).
Number of
managers and/or staff supported: 3 (+ support other offices
as needed)
Typical work hours: I don’t have set
hours. I typically arrive at work between 7:15 AM and 8:00 AM and leave
between 5:00 PM and 6:30 PM. There are times I work longer hours, but I
have flexibility with time off when I need it too. We don’t tally up the
hours, but we figure it works itself out.
Weekends or overtime hours: I work lots
of overtime- usually every week. I am paid a yearly salary, so no paid
overtime, but I do get bonuses that make up for that.
General salary range
(Note: This is a general figure or range provided by survey respondent and may
NOT be an exact salary in order to
give survey respondent some privacy. Also you must take into account that
the number of years worked in industry/department may contribute to this
salary as well as criteria such as level of position and person reports
to, required hours and geographical location.): Depending on
tenure and experience, the range is between $24,000 and $50,000.
Benefits (direct or indirect): Great
benefits- health/ dental/ eye insurance, 401k , 2 weeks paid vacation/ year,
paid sick days, paid holidays, and employee education reimbursement.
Lingo you might hear in this industry:
CTP -Cost To Produce (this includes all expenses from a business down to
payroll that it takes to run that business).
MTD- Month to Date (refers to
#’s from the beginning of the current month up until the current day.) Y
TD
- Year to Date (refers to #’s from the beginning of the current year up
until the current day.)
A typical day on the job: There is no
typical day. Every day is different. Some very busy. Some very slow. Each
day I learn something new. My bosses have hectic schedules and I try to
keep them running a smooth as possible.
Positive things about being an administrative
professional in this industry:
1. I get to help people- which is my niche.
2. I meet new people everyday!
3. Knowledge! There is so much to learn and everyone is willing to teach
you anything you want to know!
Negative things about being an administrative
professional in this industry: I wear many “hats”, which is
not always a bad thing. It can just be overwhelming sometimes.
Type of workspace/office:
cubicle (plus sometimes work from home)
Primary responsibilities as an administrative
professional in this position:
1. Travel arrangements
2. Reporting – I create new reports and update existing reports.
3. Planning for meetings.
4. Support assistants from other offices and for the management teams they
support.
Top thing(s) incumbent admin would require of job
applicants seeking to be her/his position replacement:
1. Ability and desire to learn.
2. Bias for action- being proactive, showing initiative, and taking
ownership.
3. Collaborating with others- Working with and in teams, showing
flexibility and self control.
Office machines or equipment operated regularly:
Copier, fax, scanner, printer, labeler- my best friend.
Technology (hard) skills used regularly:
Definitely using Microsoft Excel for creating spreadsheets. This has been
trial and error. I have taught myself more than any class ever taught me.
Critical soft skills: CONSTANT
COMMUNICATION – this is probably the key to my job! My boss and I
communicate on what our goals are. That keeps us on the same page on what
we each should be focusing on. Networking is another very important skill.
If you don’t have the answers- know who does!
Pace of this position: Fast
Geographical region: Southeastern U.S.
Karen Porter, The Administrative Professional Job Performance and Career Success Coach™