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Avoiding E-mail Overload
by
Diane Domeyer, executive director of Office Team
According to an OfficeTeam survey, 71 percent
of executives use e-mail as their primary mode of communication at work.
That’s up from 27 percent just five years ago. As an administrative
professional, you’re likely on the receiving end of many of these messages.
Without an effective system in place, just keeping up with the flood can
steal valuable hours away from your other work priorities. Here are some
tips for dealing with the deluge:
- Don’t rush to respond. When bombarded with
e-mail, your first reflex is likely to answer the messages right away.
After all, what better way to reduce the list of unanswered mail? But
interrupting what you’re doing to respond to each e-mail as it comes in
can prevent you from ever fully focusing on critical tasks. The best
strategy is to briefly scan the content of e-mails, immediately responding
only to those that are urgent. Then, before you leave at night, get back
to people about less important issues.
- Keep it clean. Periodically delete or
archive old information to help you locate files more quickly and to avoid
reaching the maximum size limit set by your network administrator.
- Step away from the keyboard. E-mail is
best suited for quick questions and answers. If a conversation is likely
to be extensive or in-depth, save some typing time by calling your contact
or stopping by his or her desk instead.
- Create a second account. Ask friends and
family members to use a separate e-mail address to reach you with personal
messages. This will help you stay focused on business correspondence
during your workday.
- Respect others’ time. Before sending
someone an e-mail, ask yourself whether it’s essential that he or she
receives the information. If you don’t inundate others’ inboxes with
non-critical communication, they’ll likely have the same respect for you.
ABOUT THE AUTHOR:
Diane Domeyer is executive
director of OfficeTeam, the nation’s leading staffing service specializing
in the temporary placement of highly skilled administrative and office
support professionals. OfficeTeam has more than 300 locations worldwide and
offers online job search services at
www.officeteam.com.
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