Office Manager Job Description Nonprofit Social Services

Current job title: Office Manager

Industry:   non-profit social services

Department:   Adoption Program

Years worked in this industry: 6

Years worked in this department: 6

Special training or attributes needed or helpful to get job in this industry (or specific department): Organizational skills – interpersonal communication

Number of managers and/or staff supported: 6

Typical work hours:   8 am – 5 pm

Weekends or overtime hours:   only occasionally - yes

General salary range (Note: This is a general figure or range provided by survey respondent and may NOT be an exact salary in order to give survey respondent some privacy. Also you must take into account that the number of years worked in industry/department may contribute to this salary as well as criteria such as level of position and person reports to, required hours and geographical location.):   $25,000 – $30,000

Benefits (direct or indirect): Yes – employer paid dental and medical, 403(b) retirement, vacation, holidays, sick time

Lingo you might hear in this industry:   birthparents, adoption triad, intercountry adoption

A typical day on the job: Basic clerical duties, answering phone calls, taking initial inquiries, office errands

Positive things about being an administrative professional in this industry: Making a difference in families’ lives

Negative things about being an administrative professional in this industry:

Non-profit agencies are always looking for ways to increase funding.
Pay scale is lower than some for-profit industries.

Type of workspace/office: reception area near front door

Primary responsibilities as an administrative professional in this position: Maintaining client files, answering and responding to phone calls, emails, etc., supporting the mission of the agency

Top thing(s) incumbent admin would require of job applicants seeking to be her/his position replacement:   Flexibility, mulit-tasking

Office machines or equipment operated regularly: Desktop computer, laser printers, fax machine, shredder, copier, electric hole punch, postage scale/machine

Technology (hard) skills used regularly:

Critical soft skills: Multi-tasking, flexibility

Pace of this position: average

Geographical region: Midwest U.S.