Each of us has three options for handling responsibilities. The choice we make is
one of the most powerful determinants of the degree of career success we
experience.
One option is to avoid responsibility whenever possible. That is the G. I. Joe
response. Recruits learn early that unless they want to make a career of the
military, "don't volunteer."
A second option is to accept responsibility when it is thrust upon us. The
commonly accepted wisdom is that this is the road to success.
But wise careerists understand that merely accepting responsibility is not enough.
The real key to getting ahead of the competition in the world of organizations is to
aggressively seek responsibilities.
Each of these options produces its own predictable results.
To just avoid responsibility means at best to stay in place and in time to drift
downward into the routine of bureaucracy.
To accept responsibility is to advance in lock steps with a lot of other people in the
pack who believe that is enough to satisfy their ambitions.
To seek responsibility is the way to move ahead of one's peers.
The upwardly mobile person, however, also knows that the reach for responsibility
must never exceed the grasp – the ability to handle it.
BE SURE YOU CAN DELIVER
Promise only what you can deliver and deliver what you promise is wise career
advice.
The irresistible urge to seek out and take on more and more assignments is a sure
sign of career health, if it is controlled. But taking on additional assignments until
there is an impossible overload is a sure road to big headaches, if not worse.
If your supervisor has seen you as a reliable, ambitious producer, he will be only too
glad to let you take on more and more. However, he may not recall all that you
already have on your plate.
He gives you another responsibility and he expects you to do your usual good job
on time. But if the assignment is not completed as promised, he forgets "what
you've done for him lately." His chagrin and disappointment will not be lessened by
the excuse, "I have had much to do. I have been here every night until ten or eleven
o'clock."
Lou Gerstner, the recently retired CEO at IBM, says the ambitious person needs to
learn early on that it is perfectly acceptable to decline an assignment. That is, he
says, if you are already overloaded and know that you cannot deliver on an
additional project.
Far better, declares Gerstner, to say up front: "Sorry, although I would like to do
that job for you, I am so overloaded right now that I simply can't deliver the kind of
quality you and I both want on the schedule you need. Can you give me a little
more time or can we delay delivery of another one of my assignments?"
The message is clear. Reach out and grasp all of the responsibility you can handle.
But once an assignment is taken there is absolutely no viable excuse for not
completing it as promised.
Ask yourself two questions:
• When I have finished an assignment, do I wait for my leader to give me another
one or do I go looking for the next task to do?
• Am I looking ahead to the challenge of increasingly difficult responsibilities?
The answers to these questions are a sure indicator of the direction and pace of
your career.
About the author:
Greenwood is a former Senior Vice President of American Express. For information
about his E-Book on "boss relationshhips" and to subscriber to his f*ee semi-monthly
newsletter contact him at
ramon@commonsenseatwork.com