Managing Meetings With Deadlocked Discussions

Karen Porter, The Administrative Professional Job Performance and Career Success Coach™

and Founder and President

of The Effective Admin

"With almost 24 years experience interacting with the 'real' workplace and working administrative professionals -- including holding former admin pro level positions (and higher levels) myself at multiple different employers, -- I am well aware of the substantial job you and your administrative professional colleagues perform daily.

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Managing Meetings. Sometimes agenda issues don't get resolved in meetings because participants disagree on the solution or some hold different positions on an issue. Here's how to resolve deadlocked discussions in meetings.

Get more articles and tips about meeting and event planning.

Managing Monsters in Meetings - Part 6, Deadlocked Discussions

By Steve Kaye

Although a meeting is a vehicle for resolving differences, it can break down when
the participants become mired in a disagreement.

Approach 1: Form a subcommittee

Ask for volunteers from the opposing viewpoints to form a subcommittee to resolve the issue. This is a useful approach, because: 1) The issue may require extensive research, which is best completed outside the meeting, 2) The people who caused the deadlock will be responsible for solving it, or 3) The effort to resolve the issue will test its priority. That is, if no one wants to spend time finding a solution, then perhaps the issue (or at least the controversy) is unimportant.

Ask for a subcommittee by saying:

"There seem to be concerns about this issue. Rather than use everyone's time in the meeting, I want a subcommittee to resolve this and report back to us. Who wants to be on it?"

Approach 2: Ask for an analysis

If a minority obstructs resolution, ask them to analyze the issue and propose
alternatives. You can say:

"You seem to view this issue differently. Could you help us understand your position by preparing an analysis of the issue with workable alternatives?"

As with a subcommittee, this approach will either uncover essential considerations or test commitment. In either case, it moves the deadlock out of the meeting so you can proceed.

Use these techniques to hold effective meetings by putting your work back on track.

This is the sixth of a seven part article on Managing Monsters in Meetings.

About the author:
IAF Certified Professional Facilitator and author Steve Kaye works with leaders who want to hold effective meeting. His innovative workshops have informed and
inspired people nationwide. His facilitation produces results that people will
support. Sign up for his free newsletter at http://www.stevekaye.com. Call 714
-528-1300 or visit his web site for over 100 pages of valuable ideas.