The Effective Admin Store Refund Policy

Satisfaction 100% Guaranteed

Your Personal Guarantee From the Publisher/Editor:

As the creator of products sold at The Effective Admin store, I stand behind the quality of information contained in my products. I hope you will read the information that you purchase from The Effective Admin store with an open mind (again and again through the years) and extract and apply useful nuggets that will help you on the job and in your career.

However, if after purchasing, reading and applying my product information, you don't agree that my informational products are valuable to you on the job, in your professional development plan and/or in your career, please ask me for a refund any time within 60 days from your purchase date. You do not have to give me a reason for your refund request (though I always value customer input--for better or for worse--so I may improve future informational products).

If you made your purchase through a credit card, I will refund your purchase amount through that same credit card to you. If you paid by check by postal mail, I will personally mail you a check for the cost of the product you purchased.

Naturally, these are digital publications that I sell (versus a tangible product that can be shipped back to me) and I understand the risk I'm taking by offering this 100% money-back guarantee---those seeking freebies may unethically choose to take advantage of my 100% satisfaction guaranteed policy. But I believe that most (if not all) of my customers are ethical career professionals truly seeking to further their on-the-job knowledge and career goals. And I want to provide the most useful information possible to them and to you. And while I'm confident that my digital products contain useful information, I also entitle you to your opinion.

If you don't think my product(s) is valuable and information-packed or for whatever reason it does not meet your quality standards, request your refund within 60 days from your purchase date by contacting

karen@albeepublishing.com

with your order information. I will usually be back in touch with you within 24-48 hours (or much sooner) with information about your refund.

Many websites selling electronic publications like mine do not offer such refunds. But I stand behind these products and your satisfaction as a customer. And if you like my informational products, I hope you will spread the word to other administrative professionals and their supervisors and employers as well as return to purchase more publication titles that I will be offering in the near future.

Thank you for shopping at The Effective Admin store and visiting The Effective Admin website. I look forward to any success stories you have from applying information that you learn from The Effective Admin store products, website and/or e-zine to your job and career.

Warmest Regards,

Karen Porter

The Administrative Professional
Job Performance and Career
Success Coach
and Founder and President
of The Effective Admin