|
Return to articles
about networking
|
|
Successfully Meeting And Greeting - Ten
Strategies For Getting Off To A Good Start
By Lydia Ramsey
A day in the life of every businessperson is made up of a series of meetings
and greetings. Whether you are making the initial contact with a client or a
colleague, you want to get off on the right foot. Doing so will make the
first encounter and subsequent ones go smoothly and easily. Getting off on
the wrong foot can make for a difficult recovery. Save your energy for later
and use these simple strategies for a successful start.
Stand up when you meet someone. This allows you to engage the person on an
equal level - eye to eye. By remaining seated, you send a message that you
don't think the other person is important enough to warrant the effort it
takes to stand. If you find yourself in a position where you can't stand up
(such as being trapped behind a potted plant) offer an apology and an
explanation. You might say something like, "Please excuse me for not getting
up. I can't seem to get around the foliage."
Smile. Your facial expression says more than your words. Look as if you are
pleased to meet the other person regardless of what is on your mind. Put a
smile on your face for the person standing before you.
Make eye contact. Looking at the people you meet says you are focused and
interested in them. If you are staring off somewhere else, you may appear to
be looking for someone more to your liking to come along.
Introduce yourself immediately. As soon as you approach people you don't
know or are approached by them, say who you are. Don't stand around as if
someone else is in charge of introductions.
Include a statement about who you are when necessary. It is not always
enough to say, "Hello, I'm Mary Jones." Give more information. "Hello, I'm
Mary Jones. I work for XYZ Corporation."
Offer a firm handshake. Extend your hand as you give your greeting. The
person who puts a hand out first comes across as confident and at ease. Make
sure that this physical part of your greeting is professional. Don't offer
bone-crushing grips or wimpy limp-wristed shakes. If you are confused about
men and women shaking hands, don't be. There once was a time when women
didn't shake hands with men. We are past that. Everyone in business shakes
hands with everyone else.
Learn how to make smooth introductions. In business you always introduce
less important people to more important people. The way to do this is to say
the name of the more important person first, followed by the words "I'd like
to introduce..." and then give the other person's name. Be sure to add
something about each person so they will know why they are being introduced
and will have some information with which to start a conversation.
Know who the more important person is. The client or the business prospect
is more important than your boss. Just hope your boss agrees.
Pay attention to names when you meet people. It is all too common to be
thinking about what you are going to say next and not focus on the other
person. If you concentrate and repeat the name as soon as you hear it, you
stand a better chance of remembering it later.
Use first names of people whom you have just met only after they give you
permission. Not everyone wants to be addressed informally on the initial
encounter. It is better to err on the side of formality than to offend the
other person right off the bat.
Your goal within the first few minutes of meeting other people is to make
them feel comfortable and to put them ease so they will want to do business
with you. When you are confident of the rules for those critical initial
encounters, you will have a solid start for long-term profitable
relationships.
(c) 2004, Lydia Ramsey. All rights in all media reserved.
About the author:
Lydia Ramsey is a business etiquette expert, professional speaker, corporate
trainer and author of Manners That Sell - Adding the Polish that Builds
Profits. She has been quoted or featured in The New York Times,
Investors'
Business Daily, Entrepreneur, Inc., Real Simple and
Woman's Day. For more
information about her programs, products and services, e-mail her at
lydia@mannersthatsell.com
or visit her web site
http://www.mannersthatsell.com.
|