The Effective Admin

Karen Porter, The Administrative Professional Job Performance and Career Success Coach

and Founder and President

of The Effective Admin

"I specialize in serving administrative professionals like you with job performance and career management advice. With almost 24 years experience interacting with the 'real' workplace and working administrative professionals -- including holding former admin pro level positions (and higher levels) myself at multiple different employers, -- I am well aware of the substantial job you and your administrative professional colleagues perform daily."

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Featured Administrative Professional Job Description:  Pharmaceutical


 

Current job title:  Executive Assistant/Department Coordinator

 

Industry:  Pharmaceutical

 

Department:  Cancer Research & Dermatology Research Departments

 

Years worked in this industry:  9+

 

Years worked in this department:  9+

 

Special training or attributes needed or helpful to get job in this industry (or specific department):  This position requires a lot of multitasking and working with a lot of different cultures. Prior to working here, I freelanced in the film and video industry which gave me plenty of multi-tasking experience.

 

Number of managers and/or staff supported:  2 directors and 36 scientists/technicians

 

Typical work hours:  8:30 – 5:00

 

Weekends or overtime hours:  I work as long as it takes and no I do not get paid overtime. However, my employer supports all my IAAP activities, including conferences. There are times when I come in on a Saturday or Sunday because there are no interruptions and I can get eight hours worth of work done in four hours.

 

General salary range (Note: This is a general figure or range provided by survey respondent and may NOT be an exact salary in order to give survey respondent some privacy. Also you must take into account that the number of years worked in industry/department may contribute to this salary as well as criteria such as level of position and person reports to, required hours and geographical location.):  There are three levels ranging from $60,000 – $85,000

 

Benefits (direct or indirect):  Excellent benefits (HMO partially paid) domestic partner benefits, CITE Award (for Creativity, Initiative, Teamwork, and Employee Development) which includes cash and company stock (I have received several CITE Awards over the years), Employee Assistance Network, etc.

 

Lingo you might hear in this industry:  Our terms are more specific to the company rather than the industry. Since I’m not a scientist, I can’t think of anything.

 

A typical day on the job:  A typical day involves initiating and/or getting approval/signatures for legal documents, shipping documents or compounds as requested, scheduling meetings, seminars, travel & conference registration(s), processing/approving invoices, completing/processing capital equipment purchasing forms, supervising/ training two administrative interns, assignments as requested from headquarters, assisting/filling in for other admins as needed, ordering catering for meetings, processing expense reports for senior staff, etc.

 

Positive things about being an administrative professional in this industry:  Working with people from different cultures, being the person everyone comes to for assistance, and never being bored

 

Negative things about being an administrative professional in this industry:  Although it doesn’t happen often, I hate making a mistake or forgetting to do something before deadline

 

Type of workspace/office:  cubicle with a door in the hallway.

 

Primary responsibilities as an administrative professional in this position:  See response to "a typical day" above and pick any 5.

 

Top thing(s) incumbent admin would require of job applicants seeking to be her/his position replacement:  A sense of humor, the ability to think and the ability to be flexible. It would help if they could type and had good writing skills.

 

Office machines or equipment operated regularly:  computer, copier, faxes, plotter

 

Technology (hard) skills used regularly:  Word Processing

 

Critical soft skills:  Must exhibit good communication and writing skills because we receive a lot of correspondence and calls from people who have English as a second language.

 

Pace of this position:  Fast

 

Geographical region:  Southwest U.S.


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