Current job title: Executive Assistant
Industry: Medical
Department: Compliance
Years worked in this industry: less
than 1
Years worked in this department: less
than 1
Special training or attributes needed or helpful to
get job in this industry (or specific department): My heavy
background in Excel was a contributing factor as I workup a large amount
of statistics on performance with our customers.
Number of
managers and/or staff supported: 8
Typical work hours: 8-5
Weekends or overtime hours: Seldom work
overtime and would be paid for it. I am required to assist where needed
during hurricane warnings. (patients have to be moved, supplies have to be
inventoried, records have to be updated on computers, etc)
General salary range
(Note: This is a general figure or range provided by survey respondent and may
NOT be an exact salary in order to
give survey respondent some privacy. Also you must take into account that
the number of years worked in industry/department may contribute to this
salary as well as criteria such as level of position and person reports
to, required hours and geographical location.): approx. $19.25/hr
Benefits (direct or indirect): The
healthcare benefits are a lot cheaper than the last
position I held. All others are comparable.
Lingo you might hear in this industry:
Taking minutes at first was a challenge, as I did not come from a medical
background.
Terms like AHCA, FMQAI, JCAHO – all organizations that monitor healthcare.
All are pronounced as words ie. JCAHO=jayco.
Doe= date of event, poc-plan of care (these are stated as initials)
In some of their notes to me, they used medical symbols that I did not
understand.
A typical day on the job: I produce
surveys from a program that I mail merge and send out. I handle all the
updates and revisions to policy and procedures (we have 3200), and often
fax very large medical records to Medicare. Support the vice president of
compliance [as needed].
Positive things about being an administrative
professional in this industry: As I work for a nonprofit
organization, I know that the bottom line is helping people.
Negative things about being an administrative
professional in this industry: I really like being an
administrative assistant; however for this particular position, I am not used
that way. I do not keep my boss’ calendar (in fact I seldom am told where
she is). No one travels. I do not answer anyone’s phone except my own.
Occasionally I do an expense report, but this is a rarity. This is not my
ideal job.
Type of workspace/office:
Cube – with a window looking outside.
Primary responsibilities as an administrative
professional in this position:
Keep the Policies and
Procedures updated.
Prepare, mail and compile the stats on performance improvements.
Take minutes at meetings. Transcribe and distribute same.
Top thing(s) incumbent admin would require of job
applicants seeking to be her/his position replacement:
Advanced Excel skills.
Quiet personality (this is the quietest office I have ever worked in)
Sense of humor (you will need it)
Office machines or equipment operated regularly:
Computer, fax, phone, copier
Technology (hard) skills used regularly:
Mail merge, Pivot tables in Excel, MS Word, PowerPoint.
Critical soft skills: Good phone
skills, good attitude. You talk to nursing staff at times and must
remember that their job is much more difficult than yours.
Pace of this position: Slow
Geographical region: Southeast U.S.
roduced by Karen Porter, The Administrative Professional Job Performance and Career Success Coach™ and Founder and President of The Effective Admin:
"My specialty is
serving administrative professionals like you with job performance and career
management advice. I have 24 years experience interacting with the 'real'
workplace and working administrative professionals."