Information for administrative professionals, executive assistants and administrative assistants


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Featured Administrative Professional Job Description:  Healthcare


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Current job title:  Executive Assistant to the President and CEO

 

Industry:  Healthcare

 

Department:  Executive Office

 

Years worked in this industry:  9

 

Years worked in this department:  9

 

Special training or attributes needed or helpful to get job in this industry (or specific department):  Good, basic skills of typing, calendaring, communications. Tactfulness and a calm demeanor.

 

Number of managers and/or staff supported:  1

 

Typical work hours:  7:30 – 5:00

 

Weekends or overtime hours:  I usually work longer hours during our quarterly board meetings which last 2 ½ days.

 

General salary range (Note: This is a general figure or range provided by survey respondent and may NOT be an exact salary in order to give survey respondent some privacy. Also you must take into account that the number of years worked in industry/department may contribute to this salary as well as criteria such as level of position and person reports to, required hours and geographical location.):  approx. $63,000

 

Benefits (direct or indirect):  Great healthcare benefits.

 

Lingo you might hear in this industry:  We are a Catholic non-profit healthcare system. Terms we use on a daily basis are Health Ministry (our facilities), and Mission – a word that is the basis of our being. We strive to provide healthcare to those most vulnerable in our society – the uninsured and the underinsured.

 

A typical day on the job:  I spend approximately 80% of my time on scheduling. The other 20% is normal secretarial duties – telephones, mail, liaison between my executive and others, routine meetings, agendas and minutes.

 

Positive things about being an administrative professional in this industry:  I love working for a company that has as its core values service to the poor. Although I am not Catholic myself, I have learned a great deal about the strength of faith (not just Catholic) and how it is possible to change by coming together. We are given 4 hours per month to use for volunteer work to give back to our communities.

 

Negative things about being an administrative professional in this industry:  It can be frustrating to see that our healthcare in the United States has such a long road ahead before it is accessible to all.

 

Type of workspace/office:  cubicle

 

Primary responsibilities as an administrative professional in this position:  First and foremost is to keep my executive on track. Making sure he is prepared for each and every meeting. He allows me great latitude with his schedule. He lets me tell him where to go and when. This is the largest part of my job and takes the greatest amount of time. I read all background material that is sent for meetings and do my own research in order to add information for him that may not be included.

 

Top thing(s) incumbent admin would require of job applicants seeking to be her/his position replacement: 

1. Communication skills including a high level of confidentiality

2. Excellent basic secretarial skills

3. Self-starter.

 

Office machines or equipment operated regularly:  Dictaphone, computer, copier, scanner.

 

Technology (hard) skills used regularly: 

 

Critical soft skills:  Communication is probably number one in all areas – in-person, telephone and e-mail. I am my executive’s first-line communicator with everyone that comes in contact with him. A good, tactful, firm, flexible communicator is critical.

 

Pace of this position:  fast

 

Geographical region:  Midwest, U.S.


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