The Effective Admin

Karen Porter, The Administrative Professional Job Performance and Career Success Coach

and Founder and President

of The Effective Admin

"I specialize in serving administrative professionals like you with job performance and career management advice. With almost 24 years experience interacting with the 'real' workplace and working administrative professionals -- including holding former admin pro level positions (and higher levels) myself at multiple different employers, -- I am well aware of the substantial job you and your administrative professional colleagues perform daily."

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Featured Administrative Professional Job Description:  Financial


 

Current job title:  Executive Assistant

 

Industry:  Financial Services

 

Department:  Corporate Strategy

 

Years worked in this industry:  2

 

Years worked in this department:  less than 1 year

 

Special training or attributes needed or helpful to get job in this industry (or specific department):  Vast experience with multiple computer software applications, mostly Microsoft Office; also being a quick learner with technology / applications so as to not waste time learning new skills. Also, my experience with many writing practices in a liberal arts school helped to sharpen my writing skills (emails, memos, letters) in my current position. My manager often has me draft correspondence on his behalf, so I have to think & write like he does.

 

Number of managers and/or staff supported:  Currently 2 executives (and provide a minimal level of support to 2 other executives and a team of 12 VPs)

 

Typical work hours:  8:00 am – 5:00 pm

 

Weekends or overtime hours:  No

 

General salary range (Note: This is a general figure or range provided by survey respondent and may NOT be an exact salary in order to give survey respondent some privacy. Also you must take into account that the number of years worked in industry/department may contribute to this salary as well as criteria such as level of position and person reports to, required hours and geographical location.):  approx. $42,000

 

Benefits (direct or indirect):  Yes – great benefits with the company I work for (which all full-time associates receive): health care, 401K / matching, pension, discounts/perks on financial services, discounts with partnered companies, support programs, and a multitude of other specialized benefits.

 

Lingo you might hear in this industry:  Not specific to my industry, but the word “deck” or “dec” is used a great deal to mean a presentation. A lot of other financial acronyms are used such as NIBT-- net income before tax.

 

A typical day on the job:  My manager works remotely from another city than I work in, so we have a different relationship than most executives / assistants. We do a lot of emailing, phone, & instant messaging conversations to discuss tasks. I handle items as they come into me, based on their priority, so every day is different! When my manager is in town with me, I prepare his folder each morning, including his daily schedule, weekly schedule, and any presentations or meeting materials.

 

Positive things about being an administrative professional in this industry:  Great pay, great benefits, great exposure to a thriving industry, GREAT holiday schedule (banking holidays)

 

Negative things about being an administrative professional in this industry:  I can’t think of one!

 

Type of workspace/office:  cubicle

 

Primary responsibilities as an administrative professional in this position: 

1) Enhance the job productivity of the executive I directly support.

 

2) Enhance the job productivity of the other executives / associates that I support.

 

3) Stay informed & knowledgeable on my company and division, products, and projects related to my position.

 

4) Organize & orchestrate the appropriate conversations / meetings for the executives & associates that I support.

 

5) Seek to enhance my job productivity through new skills & training.

 

Top thing(s) incumbent admin would require of job applicants seeking to be her/his position replacement: 

1) Proficient in Microsoft Office applications, including Outlook & PowerPoint

2) Quick learner

3) Excellent communication skills

 

Office machines or equipment operated regularly:  Color & B/W networked printers; laptop w/monitor & docking station; copy machine; electric staplers

 

Technology (hard) skills used regularly:  Microsoft Applications: Word, Excel, PowerPoint, Outlook, Communicator, Visio; Adobe Acrobat Professional; Various internal corporate systems (document repository, travel, expenses, supply ordering, intranet, etc.)

 

Critical soft skills:  Communication skills (both listening & speaking/writing) because it’s imperative for an administrative assistant to understand what is being asked / communicated to him / her, and it’s also imperative to send the correct messages to your audience, with the right amount of clarity & brevity. Being a quick learner is also very important because it frees up the time that would be spent trying to figure things out for handling your actual tasks & duties.

 

Pace of this position:  Currently slow (used to be fast)

 

Geographical region:  Southeast


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