Information for administrative professionals, executive assistants and administrative assistants


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Featured Administrative Professional Job Description:  Higher Education


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Current job title:  Executive Assistant to the Dean

 

Industry:  Higher education

 

Department:  Dean’s office

 

Years worked in this industry:  6

 

Years worked in this department:  5

 

Special training or attributes needed or helpful to get job in this industry (or specific department):  Professional communication skills and strong organizational/planning skills. Or what wasn't required but helped you to land the position? I was told afterwards, by the search committee, that the way I conducted myself in the interview was better than most faculty and staff members. I was confident but also admitted the areas where I lacked experience.

 

Number of managers and/or staff supported:  4

 

Typical work hours:  8 am until 5 pm

 

Weekends or overtime hours:  I seldom work overtime, but when I do I get paid.

 

General salary range (Note: This is a general figure or range provided by survey respondent and may NOT be an exact salary in order to give survey respondent some privacy. Also you must take into account that the number of years worked in industry/department may contribute to this salary as well as criteria such as level of position and person reports to, required hours and geographical location.):   I’m a state employee.  $26,546 - $37,427.

 

Benefits (direct or indirect):  We do have an excellent retirement and better health plan than many in private industry. I have great flexibility because I work for terrific deans. They continue to let me grow professionally by attempting more and more complex tasks.

 

Lingo you might hear in this industry:  In education common terms are

1. collaborative effort – working with other university departments or local government agencies to achieve a common goal

 

2. engaged scholarship - Valuing the ways the academic community can contribute to challenges and issues outside the campus, through programs that find solutions. An example is economic development studies that work directly with communities in the state or universities’ efforts to solve the shortage of teachers in the public schools, with special incentive programs.

 

A typical day on the job:  I arrive at 8:00 am, usually before anyone else on the Administration Hall. Most of our faculty, dean and associate deans arrive at 9:00 am or after. I scan all the dean and associate deans’ calendars and send their meetings/appointments info to the receptionist. I always set a list of priorities the night before, but often have to shuffle my list because of unforeseen issues that arise in the morning. My primary job is to maintain the calendar of the dean, interfacing with others in scheduling his time to the best advantage. Scheduling of meetings is how the majority of my time is spent. I conduct research for the dean and handle all administrative tasks in the dean’s office, which includes correspondence, distribution, conference call setup etc.

 

Positive things about being an administrative professional in this industry: 

1. job satisfaction

2. ability to work with really bright and engaged folks

3. exposure to the varied culture of a college campus

 

Negative things about being an administrative professional in this industry:  emergencies caused by poor planning by faculty or staff

 

Type of workspace/office:  office

 

Primary responsibilities as an administrative professional in this position: 

1. Provide scheduling and calendar management

2. Receive incoming calls and respond appropriately

3. Research topics for the dean;

4. Event planning and coordination for the Dean’s Office;

5. Provide travel arrangements.

6. Handle confidential documents with care and discretion

 

Top thing(s) incumbent admin would require of job applicants seeking to be her/his position replacement: 

1. exceptional organizational skills.

 

2. good verbal and written communication skills with high level of personability.

 

3. self motivated, making confident decisions independently; however knowing when to seek direction.

 

4. flexible.

 

5. detail oriented with excellent follow up skills.

 

6. Business professional skills of trustworthiness, professionalism, dependability, team-oriented and cooperative,

 

Office machines or equipment operated regularly:  PC, printer, telephone, fax machine, copier, Polycom

 

Technology (hard) skills used regularly: 

 

Critical soft skills: 

1. Good communication skills both written and verbal. The dean’s assistant is the ambassador for the school and often is responsible for a person’s lasting impression of the university.

 

2. Professional event planning may involve simple break foods or large receptions or meals for large classes or groups. Comfort of our clients/students is part of the academic experience.

 

3. Strong organizational skills and file management allow an office to run smoothly and effectively.

 

Pace of this position:  Fast paced.

 

Geographical region:  Southeast U.S.


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