Current job title: Executive Assistant
Industry: Credit Cards - small business
owners
Department: Credit & Marketing Analysis
Years worked in this industry: 20
Years worked in this department: 10
Special training or attributes needed or helpful to
get job in this industry (or specific department): Major
computer knowledge and people skills a must. Experience landed this
position.
Number of
managers and/or staff supported: Two senior vice presidents
with their staffs of 30 each.
Typical work hours: I make my
own. I am always on 24 hour call for them.
Weekends or overtime hours: When needed
yes. I can get overtime but prefer additional time off since job is so
stressful.
General salary range
(Note: This is a general figure or range provided by survey respondent and may
NOT be an exact salary in order to
give survey respondent some privacy. Also you must take into account that
the number of years worked in industry/department may contribute to this
salary as well as criteria such as level of position and person reports
to, required hours and geographical location.): $60,000 to
$65,000 plus bonus.
Benefits (direct or indirect):
Excellent health benefits and education reimbursement is key to me.
Lingo you might hear in this industry:
Universal Expansion -- expanding our market base to locate quality credit
customers.
Credit Score -- score assigned by credit bureaus (Experian, Equifax &
Trans Union) indicating credit scores and risks for solicitation of
existing or new customers.
A typical day on the job: Non stop all
day and diversified, no day is ever the same.
Positive things about being an administrative
professional in this industry: Respect, treated the same as
management because we are recognized as an integral part of the business'
day to day operations.
I also constantly get offers from other credit companies for employment.
Negative things about being an administrative
professional in this industry: None!
Type of workspace/office:
All levels have cubes. I prefer cube, I can communicate better and it
sends a message of open and welcome atmosphere.
Primary responsibilities as an administrative
professional in this position: Calendar management, constant
online travel arrangements, e-mail management, legal document prep (NDAs,
Confidentially Agreements, etc.) and over office management.
Top thing(s) incumbent admin would require of job
applicants seeking to be her/his position replacement:
Experience, very flexible, can do attitude and major people skills!
Office machines or equipment operated regularly:
Color copier/printer, postage machines, Infoucs Machine and major dictate
phone.
Technology (hard) skills used regularly:
Know as much computer software as you possible can. Office, PowerPoint,
Excel, Online travel, Visio for org charts, Ms Project, etc.
Critical soft skills: People skills
major, must be flexible, constant change in deadlines , travel, meetings,
agendas and you can't let that get to you.
Pace of this position: Fast forward
24/7 but I love this kind of environment!
Geographical region: Northeast U.S.
Karen Porter, The Administrative Professional Job Performance and Career Success Coach™