Current job title: Executive
Administrative Assistant
Industry: Benefits and Insurance and
Finance
Department: General admin for the whole
company
Years worked in this industry: 15
Years worked in this department: 13
Special training or attributes needed or helpful to
get job in this industry (or specific department): Computer
skills and knowledge of mass mailings and databases
Number of
managers and/or staff supported: 7 Managers and various
departments have up to 20 people in them
Typical work hours: 8 to 5
Weekends or overtime hours: I work a
little overtime. It depends on the project that I’ve been assigned to. Yes
I get paid for OT
General salary range
(Note: This is a general figure or range provided by survey respondent and may
NOT be an exact salary in order to
give survey respondent some privacy. Also you must take into account that
the number of years worked in industry/department may contribute to this
salary as well as criteria such as level of position and person reports
to, required hours and geographical location.): approx. $40,000
Benefits (direct or indirect): Very
good benefits
Lingo you might hear in this industry:
1035 Exchange This is the transferring of the cash surrender values from a
policy at one insurance company to a new policy on the same insured at a
different insurance company.
BOLI Bank-Owned Life Insurance.
State Chartered Bank A Bank that is chartered by the state banking
authorities. A state bank may or may not be a Federal Reserve System
member.
A typical day on the job: Some days are
very hectic. I can receive projects from up to 7 managers as well as help
out other admins or the front desk.
Positive things about being an administrative
professional in this industry:
Variety of work
Communicating with a lot of people because of the number of people I
support
Negative things about being an administrative
professional in this industry: The fast paced movement of
information. Things are done quickly to get to the Officers for Board
Meetings etc.
Type of workspace/office:
Cubicle
Primary responsibilities as an administrative
professional in this position: Mass Mailings to over 2,000
clients, Maintain the database of client information, and responding to
critical last minute meeting needs
Top thing(s) incumbent admin would require of job
applicants seeking to be her/his position replacement:
Project set up and completion, tenacity in solving problems,
organizational skills, client service skills
Office machines or equipment operated regularly:
You name them I handle them. Copiers, Faxes, Scanners, Telephones,
Dictaphones, just to name a few
Technology (hard) skills used regularly:
Knowledge of Databases and mailing of large amounts of data to clients
Critical soft skills: Good
Communication – because of the nature of the business I need to be able to
communicate with internal people as well as outside clients.
Pace of this position: Fast
Geographical region: North Central U.S.
Karen Porter, The Administrative Professional Job Performance and Career Success Coach™