Information for administrative professionals, executive assistants and administrative assistants


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Featured Administrative Professional Job Description:  Financial - Auto


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Current job title:  Executive Assistant

 

Industry:  Finance - Auto

 

Department:  Executive Department – President/CEO

 

Years worked in this industry:  6

 

Years worked in this department:  4

 

Special training or attributes needed or helpful to get job in this industry (or specific department):  Previous experience supporting executives/department heads.

 

Number of managers and/or staff supported:  In this position I support the President/CEO and as an offshoot of that I support all company executives. (Only two other executive secretaries.)

 

Typical work hours:  7:30am to 5/5:30pm

 

Weekends or overtime hours:  Do not get paid overtime. Do not work weekends. Stay each day until needs of executive are handled.

 

General salary range (Note: This is a general figure or range provided by survey respondent and may NOT be an exact salary in order to give survey respondent some privacy. Also you must take into account that the number of years worked in industry/department may contribute to this salary as well as criteria such as level of position and person reports to, required hours and geographical location.):  approx. $60,000+

 

Benefits (direct or indirect):  The benefits are excellent – full company paid medical, dental & vision coverage, life insurance, 401K available, holidays and many company events to participate in. Great company vehicle lease program.

 

Lingo you might hear in this industry: 

Front-end = Sales & Marketing department, Credit buying department, Funding department, Commercial Credit department – those departments responsible for handling financing before a loan is established.

 

Back-end = Customer Service department, Collections department, Payment Processing department – those departments responsible for handling the consumer affairs after a loan is established.

 

Skip-tracing = tracking down a consumer who has a loan, is delinquent and has disappeared.

 

A typical day on the job:  Upon arrival open computer system, check emails, check daily schedule for president, pull any necessary paperwork, check daily schedule for myself, handle as many quick, easy and simple projects as possible before other things interrupt, there are daily, weekly and monthly tasks that are assigned to specific days/dates, handle any requests/needs as they happen……….at end of day – print out next days schedule for president, line up things to be done first thing in a.m.

 

Positive things about being an administrative professional in this industry: 

The opportunity to provide support to an executive to free up his time by doing many of the day to day tasks and reporting.

 

The chance to make a positive impact on co-workers to create a pleasant, fun work environment.

 

Personal satisfaction at having done a job to the best of my abilities.

 

Being able to use all the skills, talents and training I have to support terrific people and help make them look great.

 

Negative things about being an administrative professional in this industry:  Don’t think it is specific to the industry – the lack of engagement of people who are in a support position – they fill the chair from 8 to 5 – no forward thinking – no planning ahead – no initiative to do more than requested.

 

Type of workspace/office:  cubicle

 

Primary responsibilities as an administrative professional in this position: 

Calendaring appointments – onetime meetings and on-going meetings.

 

Travel arrangements – contact travel agency – prepare agenda – prepare travel request and get signatures - put together folder with all necessary paperwork – and after the trip prepare the expense report.

 

Ad-hoc reports as required by executive.

 

Support and/or facilitate specific company initiatives: company picnic, company newsletter, employee meetings.

 

Assist in various administrative functions such as: budget/PR/check request processes, new hire preparation and orientation.

 

Top thing(s) incumbent admin would require of job applicants seeking to be her/his position replacement: 

Individual must be able to multi-task and prioritize, interact with all levels of management and must be flexible, able to switch gears and maintain composure.


This position requires initiative and the ability to perform with little or no direction.


Must possess superior organizational skills.


Internet research skills helpful.

 

Office machines or equipment operated regularly:  Desk PC, desk copier/printer/scanner, network copier/printer/scanner

 

Technology (hard) skills used regularly:  Full use of Microsoft Office programs (Word, Excel, PowerPoint, Publisher, Outlook)

 

Critical soft skills:  Communication – to receive and deliver messages in a clear, concise manner. Forward Thinking – to stay one step ahead of executive, anticipate their needs

 

Pace of this position:  Varies by day and time of month – such as when reports are due versus average day-to-day pace

 

Geographical region:  Southwest US


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