Current job title: Executive Assistant
1
Industry: City
Government-Traffic/Transportation
Department: Administration
Years worked in this industry: More
than 10
Years worked in this department: 18
Special training or attributes needed or helpful to
get job in this industry (or specific department): Nothing
special other than maybe a driver’s license and better than average
grammar skills.
Number of
managers and/or staff supported: 57
Typical work hours: 7:30 – 4:30pm
Weekends or overtime hours: No overtime
or weekends, and yes we would get time and half.
General salary range
(Note: This is a general figure or range provided by survey respondent and may
NOT be an exact salary in order to
give survey respondent some privacy. Also you must take into account that
the number of years worked in industry/department may contribute to this
salary as well as criteria such as level of position and person reports
to, required hours and geographical location.): approx. $20 - $22 an
hour
Benefits (direct or indirect): Yes,
after 10 years we get longevity.
Lingo you might hear in this industry:
Speed humps/bumps – Speed humps are the full length humps that are
installed across the street or road and Speed bumps are the small to
medium size round bumps along side the road or down the median.
ROW; Right-Of-Way – The distance from the road/street to and on the
property owners land that is owned by the Municipality or the State for
acquisition.
A typical day on the job:
• Answering
phone calls regarding missing street name, signs, and other signs that are
needed and other requests for meetings, people etc…
• Looking up area grids for information regarding signs
• Putting all requests for signs and such in our database for our
technician(s) to go out and look at the situation.
• Adding/Deleting items on the website
• Readying outgoing interoffice and post office mail
• Working the ROW Special Activity Permits
• Working on items for the director and work on his schedule
• Other items as needed for the department
• Fixing paper jams or adding toner in the copiers or printers or calling
maintenance for the machines
• Answering questions from the general public
• Informing the public that the Traffic Department does not handle traffic
tickets, they need to call the traffic court
• Handling walk-in customers for plats, subdivision, driveways etc…
• Made packets for transportation planning for meetings
• Ordering supplies online
• Make sure lights are out and main door is locked
That's just
a little bit of my day.
Positive things about being an administrative
professional in this industry: Working with people, it’s
something different every day.
Negative things about being an administrative
professional in this industry: Working with people, sometimes
the constant change and demand on your time for everyone else’s work and
not being able to work on your own projects.
Type of workspace/office:
open cubicle
Primary responsibilities as an administrative
professional in this position: Answering phones, director’s
calendar, special activity permits, taking sign requests, and website work
Top thing(s) incumbent admin would require of job
applicants seeking to be her/his position replacement:
Must have above average organizational skills.
Be able to maintain all logs and all paperwork in a timely manner.
Must be able to work online for updating web pages and other items
associated with the website.
Office machines or equipment operated regularly:
Copier, Fax, Printer, Computer, phone, calculator
Technology (hard) skills used regularly:
Typing, Grammar,
Critical soft skills: Grammar – a lot
of paperwork goes through our office and we need to have a professional look
to all our correspondence.
Pace of this position: varies depending
on the time of year
Geographical region: Northwest U.S.
Karen Porter, The Administrative Professional Job Performance and Career Success Coach™