The Effective Admin

Karen Porter, The Administrative Professional Job Performance and Career Success Coach

and Founder and President

of The Effective Admin

"I specialize in serving administrative professionals like you with job performance and career management advice. With almost 24 years experience interacting with the 'real' workplace and working administrative professionals -- including holding former admin pro level positions (and higher levels) myself at multiple different employers, -- I am well aware of the substantial job you and your administrative professional colleagues perform daily."

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Featured Administrative Professional Job Description:  Higher Education


 

Current job title:  Executive Administrative Assistant

 

Industry:  Higher Education - Medical School

 

Department:  Group on Academic and Student Affairs

 

Years worked in this industry:  19

 

Years worked in this department:  2

 

Special training or attributes needed or helpful to get job in this industry (or specific department):  Experience at this facility, excellent work evaluations, letters of recommendation, office skills (equipment, written and oral communication, experience)

 

Number of managers and/or staff supported:  1.5

 

Typical work hours:  8:30-5:00, M-F

 

Weekends or overtime hours:  Some overtime required by extending the day and occasional weekend events. Comp time.

 

General salary range (Note: This is a general figure or range provided by survey respondent and may NOT be an exact salary in order to give survey respondent some privacy. Also you must take into account that the number of years worked in industry/department may contribute to this salary as well as criteria such as level of position and person reports to, required hours and geographical location.):  $40,000+

 

Benefits (direct or indirect):  Yes, my boss is just the best! Plus medical/dental insurance at group rate, state retirement (my position, but not all). Parking is a bummer though.

 

Lingo you might hear in this industry:  Simulation, USMLE, NBME


Simulation: A method of teaching clinical procedures on a “faux” anatomical part or a “manikin” (like Resusi Annie)


USMLE: United States Medical Licensing Exam


NBME: National Board of Medical Examiners

 

A typical day on the job:  A lot of computer work keeping my supervisor’s calendar, arranging meetings (e-mail and phone), attending meetings, taking minutes, transcribing dictation, interacting with and helping students; arranging projects such as awards programs, etc.

 

Positive things about being an administrative professional in this industry:  I can take my skill set to most any industry. It isn’t overly physically demanding (mentally sometimes). I meet wonderful people.

 

Negative things about being an administrative professional in this industry:  Pay is generally low. Sometimes attitudes of the higher ranking are demeaning. Space is very, very limited. Many work in cubes or “corridor like areas” which makes it extremely hard to concentrate and with no control over the lighting (which give many of us headaches).

 

Type of workspace/office:  corridor
 

Primary responsibilities as an administrative professional in this position:  Liaison between many higher ranking officials of my school, outside VIPs, patients, students and coworkers, arranging my superior’s calendar and keeping him on schedule, assisting the students in any way they need, staying up-to-date with the responsibilities of coworkers so I can step in to assist at any given moment, as well as the routine office duties.

 

Top thing(s) incumbent admin would require of job applicants seeking to be her/his position replacement:  Attitude, willingness, professionalism, skill set

 

Office machines or equipment operated regularly:  PC, phone, transcriber, digital transcription, calculator, copier, fax, printers.

 

Technology (hard) skills used regularly:  A variety of computer programs

 

Critical soft skills:  Good communication and good organization. I represent this office, and I work for an extremely busy guy who is a Dean, a Professor, sees patients clinically and teaches, not to mention running this office.

 

Pace of this position:  Average to fast.

 

Geographical region:  Southeast U.S.


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