Information for administrative professionals, executive assistants and administrative assistants


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Featured Administrative Professional Job Description:  Nonprofit - Animal welfare


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Current job title:  Executive Assistant

 

Industry:  Animal welfare

 

Department:  Executive (75%), Development (25%)

 

Years worked in this industry:  6

 

Years worked in this department:  5 years in Development, and always have done some things for the executive director. Executive assistant less than 1 year.

 

Special training or attributes needed or helpful to get job in this industry (or specific department):  I started out as an adoptions counselor, and they liked my customer service skills and friendly personality, so when the development assistant position opened up they encouraged me to apply for it.

 

Number of managers and/or staff supported:  3 managers at executive/director levels and 3 other staff

 

Typical work hours:  8:30 am – 5:30 pm

 

Weekends or overtime hours:  Yes, especially for events, but we have a lot of different projects going on at our little organization and don’t have the staff to always fit everything into the 40 hour work week. It averages out to maybe 1-2 weekends (usually just one day) every month or two, and I frequently stay an hour or so late and/or skip my lunch break to continue working. We are paid overtime.

 

General salary range (Note: This is a general figure or range provided by survey respondent and may NOT be an exact salary in order to give survey respondent some privacy. Also you must take into account that the number of years worked in industry/department may contribute to this salary as well as criteria such as level of position and person reports to, required hours and geographical location.):  Approx. $22,000

 

Benefits (direct or indirect):  Yes, I have health and dental insurance, a retirement plan, vacation and sick leave, and discounted vet services.

 

Lingo you might hear in this industry: 

Donors – people who give money to the organization


Sponsors – people/organizations who give money to help put on a specific event


Adopters – people who adopt an animal from the shelter

 

A typical day on the job:  I come in and check my box in the executive director's office to see if the ED has anything for me to do. I usually have several projects that I’m working on, and the executive director and DD give me things throughout the day. If the administrative assistant is gone, I do the bank bags. I spend a lot of time helping the DC with the computer (she’s going to training soon). Sometimes I run errands, but usually I am sitting behind my desk. I do a lot of scheduling meetings/appointments and a lot of writing drafts of letters and documents.

 

Positive things about being an administrative professional in this industry: 

1. I have a sense of accomplishment because I feel like I am making a difference in the lives of homeless animals.


2. Everyone who works here has to have a common love of animals, and I genuinely like everyone I work with.


3. I get to take puppy breaks!

 

Negative things about being an administrative professional in this industry: 

1. It’s a nonprofit, so pay is low.


2. We don’t always have adequate staff to do the work that needs to be done.


3. The building is 58 years old and in poor condition, so it’s cold in the winter, hot in the summer, and there’s a limit to the amount of technology the outdated electrical can support (we’re in the middle of a capital campaign, so this should change soon).

 

Type of workspace/office:  Open office area [with several others plus two director offices open connect to office].

 

Primary responsibilities as an administrative professional in this position: 

1. Scheduling, sending out reminders, and taking minutes for Board, Development, other various committees, and Capital Campaign meetings.


2. Scheduling appointments and meetings for the ED.


3. Managing major donor and capital campaign gifts/thank you letters.


4. Reporting workers comp claims and filing paperwork.


5. Sending out pledge reminders and tracking capital campaign information.

 

Top thing(s) incumbent admin would require of job applicants seeking to be her/his position replacement: 

1. Ability to work well with others.
2. Positive outlook.
3. Willingness to take on anything.

 

Office machines or equipment operated regularly:  Computer, adding machine, fax machine, copy machine, printer, laminator, comb binder, postage meter.

 

Technology (hard) skills used regularly:  Typing, data entry, pulling queries/reports.

 

Critical soft skills:  Flexibility (serving 2 bosses), good communication (make lots of phone calls on behalf of the ED, letters go to donors, and sometimes have to help others in the office understand each other), willingness to work as a team member (inadequate staffing), dedication (long hours, little pay), good people skills (first one they see as they enter the office), sense of humor.

 

Pace of this position:  Average [but getting faster]

 

Geographical region:  Midwest U.S.


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