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From The Desk of The Effective Admin
Assisting Administrative Support Professionals
and Their Supervisors, Managers and Executives Since 2004
Tips for managers and directors and other senior-level
positions to work more effectively with administrative assistants and
executive assistants. Learn 87 essential tips for
effectively working with your administrative support professional.
Use this tip sheet as a map of ideas to help you develop
a partnership with your administrative professional. When managers and their
admins partner at work, everyone works together smarter to meet goals---that
includes the company goals, the manager's career goals and the admin's
career goals.
Even if you already have a good working relationship with
your administrative professional staff, this tip sheet of 87 ideas likely
has one or two new nuggets of information for you to utilize to make your
working relationship go from good to superb.
87 Ways You Can Work More
Effectively With Your Administrative Support Professional
Who should buy
this tip sheet?
You should buy this tip sheet
if...
-
you're a manager, director
or other senior-level personnel who wants to work more effectively with
your administrative support professional.
-
you want your
administrative professional to work more as your "partner" in helping you
to meet your personal and professional career and job goals.
-
you
feel that you could
improve your working relationship with your administrative assistant or
executive assistant.
-
you'd like to know ways to
better utilize your administrative assistants and executive assistants on
the job.
-
you
would like to improve morale among your administrative support
professionals and retain them as long-term employees.
-
you need to learn how to
best manage your administrative support professional to make the most use
of his or her talents in growing and supporting your company and/or
business role.
-
you would like to know
what administrative professionals need or want in order to do their jobs
most effectively.
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"I recently received approval to hire an Office Service Coordinator
(our second level administrative professional). It was the first time
I have had administrative support and I wanted to set things up so we
could be an effective team. I used the publication to help set up a
framework for how we would operate. It was helpful in identifying
areas that should be considered for good communication and office
management."
Michael Love
Rockville, Maryland |
"The information was extremely helpful. My
admin and I read the brochure and then met to discuss it item by item.
We have implemented several changes and have seen a dramatic increase
in communication and efficiency."
Jonathan Hebel
General Manager and Chief Operating Officer
Windsor, CA |
Author's Description:
This tip
sheet provides you with 21 pages of information (excluding title
pages) presented single-spaced on 8 1/2" x 11" paper size. But more
important, you'll learn 87 essential tips for effectively working with your
administrative support professional. If you thought that you already knew
how to do so, you wouldn't be reading about this publication. Use this tip
sheet as a map of ideas to help you develop a partnership with your
administrative professional. Even if you already have a good working
relationship with your administrative professional staff, this tip sheet of
87 ideas likely has one or two new nuggets of information for you to utilize
to make your working relationship go from good to superb.
Categories covered in detail in this tip sheet
include:
-
Discuss various expectations upfront, constantly
and then again ongoing.
-
Communicate effectively and often.
-
Agree on procedures and systems.
-
Make your administrative professional
comfortable, literally.
-
Provide the best tools.
-
Provide ongoing training opportunities.
-
Set an example for other staff.
-
Respect your administrative professional.
-
Keep your administrative professional in the
loop.
-
Treat your administrative support person as an
office professional.
-
Utilize your administrative professional's
skills to the utmost.
Ready to
buy now?
BUY
OPTION 1:
This digital tip sheet is available to purchase and receive instantly:
Buy Now
Price: $7.00 per person
BUY
OPTION 2: Or distribute to every person in your company for
a $75 flat rate multi-person distribution price.
Buy Now
Here are several sample tips from this publication:
Assume that your administrative support
professional doesn't know what's on your mind until you tell him. That's
the one assumption it's okay to make in the office environment. Always
remember that your administrative support professional is not a mind
reader--no matter how in tune with your thoughts she or he may seem to be
sometimes. It's that one time that you "assume" when things will go awry in
your work relationship.
Discuss your personal and professional goals.
In order to be your partner, your administrative support professional needs
to know who you want to be when. What do you personally want in your career?
And what are you striving for on behalf of the company? These answers will
affect your administrative professional's duties. She wants to help you
achieve your plans. Knowing these answers helps her to clarify the
prioritization of tasks and situations that arise daily. She'll focus on
projects relevant to your goals first when possible. And she'll know and
pass along pieces of information she happens upon throughout the year that
would be useful or of interest to you.
Discuss project expectations. When you're
giving an assignment, make sure your administrative professional precisely
understands the expected project outcome. This means you will need to
clarify the outcome in your head first and then clearly relay that expected
outcome to your administrative professional. Clearly voicing the precise (or
nearly precise) expected project outcome before it happens means no
surprises upon project completion and efficient use of your time and that of
your administrative professional. Precise communication prevents
misinterpretation by both parties which can cause bad relationships and
inappropriate work results. If the results aren't what you asked for then
maybe in actuality you didn't quite ask for the results you wanted.
Have a daily briefing with your
administrative support person. Meet daily whether either of you want to
do so or not. This forces communication to flow daily between you both,
which is a good thing. And comfort levels with each other will rise. It
could be a five minute meeting while standing. Or it could be a 10 minute
meeting while seated that's officially posted on the calendar to happen
every day that you're in the office at 9:00 a.m. Do what works best for you
both. And make sure you're uninterrupted during this time.
Support opportunities for your administrative
professional to achieve certifications. For example, your administrative
professional can become a Certified Administrative Professional (CAP) and a
Certified Professional Secretary (CPS), both elite designations by
administrative professional criteria. Encourage her or him to train and test
for these titles as well as have your company pay the registration costs.
About the Author:
The publication author is Karen Porter, the founder, publisher and editor of
The Effective Admin newsletter and website. The e-zine is distributed
to administrative assistants and executive assistants globally to help them
excel on the job and in their careers. Porter previously worked as an
administrative support professional for more than 10 years as well as worked
with and utilized the assistance of administrative professionals when she
held higher-level positions. As a former professional freelance writer, she
also researched and wrote about topics relevant to administrative
professionals for national trade publications.
Currently she produces digital training and development materials
exclusively sold at The Effective Admin Store
which are for administrative professionals. Topics include goal setting,
meeting and event planning, email management and etiquette and more. Porter
has published
The Effective Admin newsletter since 2004. It reaches
administrative professional subscribers globally. Thousands more visit the
related website annually. She corresponds regularly with admin readers
needing assistance or advice as well as with experts in various specialty
areas who can offer solutions to workplace challenges---enabling her to keep
closely in touch with the needs of both administrative professionals and
their leaders at work and provide this guidance.
The Effective Admin exclusively specializes in serving administrative
professionals and their direct supervisors, managers and executives in
relation to managing and partnering with them.
Ready to
buy now?
BUY
OPTION 1:
This digital tip sheet is available to purchase and receive instantly:
Buy Now
Price: $7.00 per person
BUY
OPTION 2: Or distribute to every person in your company for
a $75 flat rate multi-person distribution price.
Buy Now
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