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Overcoming E-mail Overload Using
Microsoft Outlook
By Phil Gerbyshak
Do you feel like you just get too much e-mail? If you're like me, some days
you just don't know where to dig in. Fortunately, I've found a few tips that
can help you dig out from under the pile and organize the important e-mails
in your life. These tips are primarily for Microsoft Outlook users, though
others may find them useful as well.
Use Colors to Distinguish E-mail Sent Only To You - I get copied in on all
sorts of e-mails, so I can understand what's happening with a variety of
things. Many I am able to just look over and file for later. The ones sent
only to me are usually important ones that need my action and often
immediate attention. By clicking on Tools, and then Organize, then by
clicking on Using Colors, I am quickly able to change the color of messages
sent only to me. I mark these as blue, but you can use another color if it
suits you. And while you're in there...
Use Colors to Distinguish E-mail Sent From Your Manager and Other Important
People - More often than not, you'll need to pay attention to e-mail sent
from your manager, your manager's manager, and other VIPs. Change the color
on these to another color you know is important. I use magenta, but use what
you like.
Click on various column headings to sort for important senders - Do you ever
*know* that someone sent you an e-mail, but you're not sure when, and you're
not sure what the subject is? If so, just click on the From column heading,
and you can quickly sort by sender, and if you type the first letter of the
sender's first or last name, you will jump to that letter in your messages.
You can do this in any folder, and can always change back by clicking on the
date column heading to sort by most recent or oldest.
Don't open any attachment from anyone outside your company unless you were
expecting it - This goes for e-mail from your friends and family too. Just
because the e-mail says "Funny joke. Open now!" doesn't mean it really is a
funny joke. This could be a virus that will crush your entire work network,
and you don't want to do that. Take it from someone who gets calls on this
every day. If you don't know, just delete the message. If it's important,
they will re-send it. Trust me. Or call the sender if you know them and ask
them if they really sent you an attachment. They'll know.
Don't use your work e-mail address to sign up for newsletters, eBay, Amazon,
or product activations, and especially don't check the box that says the
value added partners can send you information. This is just an invitation to
sending you garbage e-mail. To combat this, get a free Hotmail, Yahoo, or
other account that you think of as a disposable account to collect all of
this stuff. Sure, some you may read, but most is just junk anyway. Once you
get on the list, you'll never get off the list. And along with that...
Never click on the unsubscribe button for any message you didn't
specifically sign up for. This is like saying "Hello, this is a valid e-mail
address. Please send me lots of garbage e-mails."
Last but not least, keep your work e-mail for work stuff, and your personal
e-mail for personal stuff. Don't mix the two. Trust me, the more people that
e-mail you at work, the more people think it's okay to e-mail you at work,
the less productive you are at work, and the further behind you feel.
About the author:
Phil Gerbyshak leads a team of people as manager of an IT Help Desk in
Milwaukee, WI, and finds that sharing his knowledge is a crucial component
for success as a leader and as a person. Phil's personal philosophy is
paraphrased from Tim Sanders' fantastic book Love is the Killer App: "Share
your knowledge, your network, and your love. The rest will follow." Feel
free to contact Phil at http://makeitgreat.org or call 414.640.7445 anytime.
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