Current job title: Community Education
Assistant
Industry: Hospital
Department: Community Education (part
of Marketing and Communications)
Years worked in this industry: More
than 4
Years worked in this department: More
than 4
Special training or attributes needed or helpful to
get job in this industry (or specific department): I went to
a community college for two years for legal secretary, worked several
years for a law office, but switched from working in a law office to a
hospital.
Number of
managers and/or staff supported: 2 managers
Typical work hours: 40 hrs. per week –
generally 8:00-4:30, but changes due to programs we provide
Weekends or overtime hours: We cannot
have any overtime. I do rarely work on a Saturday if we have a program but
make another day shorter during the pay period so my time is still 40 hrs.
I work evenings about twice a month.
General salary range
(Note: This is a general figure or range provided by survey respondent and may
NOT be an exact salary in order to
give survey respondent some privacy. Also you must take into account that
the number of years worked in industry/department may contribute to this
salary as well as criteria such as level of position and person reports
to, required hours and geographical location.): approx.
$28,000
Benefits (direct or indirect): We do
have good benefits, medical, dental, vision, educational reimbursement,
discounts at other businesses around town, PTO (paid time off) which you
earn so many hours per pay period (every two weeks) dependent upon how
long you have been employed), etc. I have flexible hours, which I consider
a benefit.
Lingo you might hear in this industry:
F.I.S.H. (Faith Inspired Service and Healing) – use F.I.S.H. philosophy to
play, make their day, be there, and choose your attitude
Job Shadowing – a process to allow persons to participate in planned
observation experience on clinical units for experience
Registrar – a program used to register participants into classes and keep
track of continuing education of employees.
A typical day on the job: Answer phone
calls, register people for classes and programs, set up for classes, send
room slip reservations, do mailings and update mailing lists, order office
supplies and class materials, system administrator for registrar program,
send reminder letters, keep track of and make deposits for programs, etc.
Positive things about being an administrative
professional in this industry: Treated like family within the
organization, flexibility, fun and interesting job as many of the programs
change frequently so job does not become boring.
Negative things about being an administrative
professional in this industry: Juggling so many things at one
time for two different people, mailings can be tedious, volume of phone
calls on some days
Type of workspace/office:
cubicle
Primary responsibilities as an administrative
professional in this position: Answer phone calls, taking
registrations, handling set up and registration of classes and programs,
letters and mailings, system administrator of registrar, helping people
with registrar
Top thing(s) incumbent admin would require of job
applicants seeking to be her/his position replacement:
Ability to work well with people and handle numerous responsibilities
Office machines or equipment operated regularly:
Copy machine, fax machine, printer, computer
Technology (hard) skills used regularly:
Excel, Word, and PowerPoint on computer, Registrar program
Critical soft skills: Ability to work
well with people is critical because it is a main job quality needed since
I am on the phone with people, registering people in at the programs, etc.
Pace of this position: Mostly average
Geographical region: Midwest U.S.
Karen Porter, The Administrative Professional Job Performance and Career Success Coach™