Five Ways To Be Verbally
Graceful Under Fire - The next time someone makes an offensive
comment to you about your work, don't answer with a quick insulting
retort or go home crying. Know ahead of time how you'll react to this
scenario which happens to all of us sooner or later. When you’re
prepared, it’s easier to retain your composure and not get defensive.
Build your credibility and other people’s confidence in you by using the
following guidelines.
How To Make
Gossip Work For You - Like it or not, gossip exists in the
workplace. And it's not going anywhere soon. The office rumor mill is
here to stay. So use these tips to learn how to manage gossip at work
and use it best in your career or on the job.
Say No To
Accelerate Your Career - Saying "yes" won't always help your
career. Saying "no" sometimes will assist your career plans and help you
manage time better on the job. And that improves your performance. Find
out here when, how and why to say no in the workplace.
Winning at
Working: Words. Words. Words. - A few well-chosen words can make
all the difference in how you perceive yourself or others. Read onward
for the scoop on how words influence your thoughts and your actions, why
it matters and what to do about it.
Courtesy In The
Workplace--"Can You Say, Thank You?" - Make saying thank you
part of your workplace communication habits and skills. You'll thank
yourself later when this pays off by increasing courtesy in your
workplace, decreasing on the job stress and furthering your business
relationships in a positive way. Here's more about the art of saying
thank you at work.
Impressions - How you do something
communicates your image as well as what you do. Impressions you make on
people can be good or bad but they're often lasting. Read the impression
one expert workplace columnist got when a business associate broke
unsettling news to her by email.
Negotiate Like a P.R.O. -
Negotiating entails good communication skills. It also entails specific
negotiating techniques. Learn about how to prepare for negotiation at
work or anywhere. Plus learn what is a "relationship-builder", a
"transaction" and a "deal".
Body
Language Speaks Louder Than Words - Has it ever occurred to you how
much you are saying to people even when you are not speaking? Unless you
are a master of disguise, you are constantly sending messages about your
true thoughts and feelings whether you are using words or not. Here's
how to make your body language match your words in a business setting.
Stop Whining and Ask For What You Want!
- If you want something at work, you need to ask for it. There are no
mind-readers in the workplace. But before you ask that your wish be
granted, read these eight steps that will give you the best possible
chance of success.
How to Set Boundaries and Say No
- How can you feel less stressed and have more time for yourself? Learn
how to say 'no'. Also learn why you think you can't say 'no' sometimes.
Seven Ways to Say, "No!" -
Saying "no" is a time management technique but it's also a communication
skill. There are lots of ways to say no. Start learning some of them so
you're prepared when you do need to say no. You won't have time to get
ready when people are waiting on your split-second yes or no response,
or worse, assuming your silence means yes.
Why People Don't Listen...
and Some Fun Things You Can Do About It - Many people don't
listen. But you can have an effect on whether or not people listen to
you. Here's why people don't listen and how you can fix it so that they
do listen to you (at least some of them).
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roduced by Karen Porter, The Administrative Professional Job Performance and Career Success Coach™ and Founder and President of The Effective Admin:
"My specialty is
serving administrative professionals like you with job performance and career
management advice. I have 24 years experience interacting with the 'real'
workplace and working administrative professionals."