Information for administrative professionals, executive assistants and administrative assistants


HOW TO BE A BETTER ADMINISTRATIVE PROFESSIONAL

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Read articles about communication in the workplace. Learn how to be a better communicator at work.

 

Articles About COMMUNICATION:

 


Five Ways To Be Verbally Graceful Under Fire - The next time someone makes an offensive comment to you about your work, don't answer with a quick insulting retort or go home crying. Know ahead of time how you'll react to this scenario which happens to all of us sooner or later. When you’re prepared, it’s easier to retain your composure and not get defensive. Build your credibility and other people’s confidence in you by using the following guidelines.

How To Make Gossip Work For You - Like it or not, gossip exists in the workplace. And it's not going anywhere soon. The office rumor mill is here to stay. So use these tips to learn how to manage gossip at work and use it best in your career or on the job.

Say No To Accelerate Your Career - Saying "yes" won't always help your career. Saying "no" sometimes will assist your career plans and help you manage time better on the job. And that improves your performance. Find out here when, how and why to say no in the workplace.

Winning at Working: Words. Words. Words. - A few well-chosen words can make all the difference in how you perceive yourself or others. Read onward for the scoop on how words influence your thoughts and your actions, why it matters and what to do about it.

Courtesy In The Workplace--"Can You Say, Thank You?" - Make saying thank you part of your workplace communication habits and skills. You'll thank yourself later when this pays off by increasing courtesy in your workplace, decreasing on the job stress and furthering your business relationships in a positive way. Here's more about the art of saying thank you at work.

Impressions - How you do something communicates your image as well as what you do. Impressions you make on people can be good or bad but they're often lasting. Read the impression one expert workplace columnist got when a business associate broke unsettling news to her by email.

Negotiate Like a P.R.O. - Negotiating entails good communication skills. It also entails specific negotiating techniques. Learn about how to prepare for negotiation at work or anywhere. Plus learn what is a "relationship-builder", a "transaction" and a "deal".

Body Language Speaks Louder Than Words - Has it ever occurred to you how much you are saying to people even when you are not speaking? Unless you are a master of disguise, you are constantly sending messages about your true thoughts and feelings whether you are using words or not. Here's how to make your body language match your words in a business setting.

Stop Whining and Ask For What You Want! - If you want something at work, you need to ask for it. There are no mind-readers in the workplace. But before you ask that your wish be granted, read these eight steps that will give you the best possible chance of success.

How to Set Boundaries and Say No - How can you feel less stressed and have more time for yourself? Learn how to say 'no'. Also learn why you think you can't say 'no' sometimes.

Seven Ways to Say, "No!" - Saying "no" is a time management technique but it's also a communication skill. There are lots of ways to say no. Start learning some of them so you're prepared when you do need to say no. You won't have time to get ready when people are waiting on your split-second yes or no response, or worse, assuming your silence means yes.

Why People Don't Listen... and Some Fun Things You Can Do About It - Many people don't listen. But you can have an effect on whether or not people listen to you. Here's why people don't listen and how you can fix it so that they do listen to you (at least some of them).

 


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