Description: You'll learn, "What Assertiveness is and What it Means
to be an Assertive Administrative Professional."
And why every administrative assistant or executive assistant needs to
behave assertively at various times in the workplace.
You don't have to be born assertive; you can learn to be assertive with
knowledge and practice.
In the workplace, positive assertion is a "tool" that allows you to ask for
what you need to do your job or to achieve the quality results you want or
need for a task or project. Assertiveness is the "skill" that helps you
develop a more harmonious and more productive relationship with your manager
or executive, co-workers, and external customers. Assertiveness is what
allows you to renegotiate deadlines when you have an overflowing workload.
And it's the skill you need to ask vendors for a lower rate or complimentary
perk in your dealings with them.
Assertiveness is the skill you need to initiate a productive conversation
with your boss or a potential employer about your salary. It's the tool you
use to tell someone tactfully that you can't help them today or perhaps
ever. Assertiveness is also the tool you use to speak up and tell someone
that you can and would like to help them. There are literally hundreds of
situations for which you should be using assertive behavior in the workplace
and as an administrative assistant or executive assistant.
How and Why to be More Assertive in Your Administrative Professional Role
is jam packed with practical information
for using assertiveness skills in the workplace. It even includes specific
examples of situations administrative assistants and executive assistants
might encounter in the workplace along with assertive dialogue for handling
them. You'll also learn the difference between assertive behavior,
aggressive behavior, passive behavior and passive aggressive behavior.
Every administrative assistant or executive assistant can benefit
professionally and personally by being assertive. This publication tells you
why, along with how to do it. Being assertive is your right! Learn when and
how to break out your assertive behavior skills at work as an administrative
professional today.
Product Details: 16 (8 1/2" x 11") pages of single-spaced
information.
Electronic publication (PDF extension file);
read with Adobe Reader.
Recommended for administrative assistants and executive assistants.
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