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Featured Administrative Professional Job Description: Publishing - Newspaper

Current job title: Admin Assistant

Industry: Publishing

Department: All

Years worked in this industry: 10

Years worked in this department: 1

Special training or attributes needed or helpful to get job in this industry (or specific department): Basic office skills, customer service skills

Number of managers and/or staff supported: 1 director, 3 managers, 2 supervisors

Typical work hours: 7 - 3

Weekends or overtime hours: No, not required for office staff

General salary range (Note: This is a general figure or range provided by survey respondent and may NOT be an exact salary in order to give survey respondent some privacy. Also you must take into account that the number of years worked in industry/department may contribute to this salary as well as criteria such as level of position and person reports to, required hours and geographical location.): approx. $27,000 cdn

Benefits (direct or indirect): Health: dental, eye glasses, drug plan

Lingo you might hear in this industry:

white waste: newspaper not distributed, sent to be recycled.

Tear sheet: page taken from the newspaper to be sent to an advertising client, to confirm the appearance of the ad.

A typical day on the job: Process incoming mail (snail mail and email); fill in and distribute reports; process billing for the day; intermittent customer service (lunch eaten on the run); spend the afternoon finishing up morning tasks, if necessary, then spend the rest of the day working in my archives

Positive things about being an administrative professional in this industry: Constantly changing, the excitement surrounding breaking news, different views being expressed openly

Negative things about being an administrative professional in this industry: Customer complaints, equipment breakdowns, bad news can be depressing

Type of workspace/office: Cubicle (very open area)

Primary responsibilities as an administrative professional in this position: Filling and filing of reports, weekly and monthly billing, maintaining archives, customer service

Top thing(s) incumbent admin would require of job applicants seeking to be her/his position replacement: Discreet, flexible, high end computer skills

Office machines or equipment operated regularly: Computer, postal meter, switchboard, copier, shredder, laminator

Technology (hard) skills used regularly: My computer is an extension of me: spreadsheets, Outlook, word processing

Critical soft skills: In dealing with customers, communication, and listening are crucial. Internally, a good sense of humour and team spirit are necessary

Pace of this position: Average, although there are days where high gear is required!

Geographical region: Canada