EXPERT Q&A FOR ADMINISTRATIVE
PROFESSIONALS
QUESTION: I’m an administrative support professional who has just
been promoted to the position of supervisor of other admin professionals.
How do I make this transfer and keep relationships with my former
colleagues, now my subordinates, comfortable and operating smoothly?
ANSWER (by Erin O’Hara Meyer, PHR, international trainer and consultant and
president of Administrative Excellence, Inc.):
This is a challenge for everyone that has ever been in this situation.
Promotions from within require a great deal of professionalism, savvy, and
patience on the part of a new manager. It can be awkward for everyone
involved. As challenging as these situations can be, however, my fundamental
suggestion is to always “be yourself.” Your skill, talent, and experience
led you to this new role – so trust your instincts and use your attributes
wisely to navigate through uncharted waters.
Below are three things that may help you get off to a successful start:
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