Information for administrative professionals, executive assistants and administrative assistants


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Featured Administrative Professional Job Description:  Education - Technology - Association


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Current job title:  Administrative Secretary

 

Industry:  Educational/Technology

 

Department:  Administration

 

Years worked in this industry:  5

 

Years worked in this department:  5

 

Special training or attributes needed or helpful to get job in this industry (or specific department):  Strong software skills, strong organization/attention to detail, excellent references

 

Number of managers and/or staff supported:  One director, 26 staff members

 

Typical work hours:  8:00-4:30; 7:30-4:00 summer; 1 hour lunch

 

Weekends or overtime hours:  No

 

General salary range (Note: This is a general figure or range provided by survey respondent and may NOT be an exact salary in order to give survey respondent some privacy. Also you must take into account that the number of years worked in industry/department may contribute to this salary as well as criteria such as level of position and person reports to, required hours and geographical location.):  $27,000 - $29,000

 

Benefits (direct or indirect): 

13 paid holidays
3 personal days
Accumulated sick time (appx. 1 day every 26 days worked)
Section 125 cafeteria plan (with partial employer contribution)
Health insurance or rebate if plan not used
3 Bereavement days
3 weeks paid vacation
Employer contribution to retirement plan
Attendance incentive plan (paid to not use personal or sick leave)
Calamity days if applicable (close in the event of inclement weather)
Paid life insurance
Paid training
Tuition reimbursement ($500 limit/yr)

 

Lingo you might hear in this industry: 

Smartboard (A device that looks like a white board but is actually an interactive device that educators use to create/demonstrate lessons. Written/drawn images are able to be saved to a computer and posted to a website.)

LAN/WAN (Local area network/wide area network; refers to a network of computers both in-house and at outside locations.)

Video bridge (Refers to the computer connections/switch used to support video conferencing.)

 

A typical day on the job:  I usually start my morning by checking email and then moving on to ongoing tasks (reports, filing etc…) or handling a request from the director or other staff member. Tasks include ordering supplies, entering/creating purchase orders, copying/collating, prepare documents for meetings, coordinate schedules, work with vendors, light building maintenance (kitchen cleanup etc.). I will also work on setting up, shopping for, and cleaning up meetings (we have food and beverages at all meetings) if it pertains for the day.

 

Positive things about being an administrative professional in this industry: 

Usually not high stress, can be hectic at times though

Positions are held for a number of years

Professional atmosphere

 

Negative things about being an administrative professional in this industry: 

Not extremely challenging
Difficult to advance
No authoritative power

 

Type of workspace/office:  office

 

Primary responsibilities as an administrative professional in this position: 

Receptionist, answer phones (mostly automated though)
Customer Service (answer general questions/direct questions)
Supply procurement for entire staff
Meeting coordinator (catering, preparing documents, scheduling)
Correspondence, some financial document preparation

 

Top thing(s) incumbent admin would require of job applicants seeking to be her/his position replacement: 

Highly organized


Ability to get along well with others


Strong software knowledge/knowledge of latest technology trends and uses

 

Office machines or equipment operated regularly: 

Computer/DVD burner/laptop/USB devices
Copier
Fax
Printers
Scanner
Phones
Typewriter
Projectors

 

Technology (hard) skills used regularly: 

Technical troubleshooting
Some software support
Repair office machines (fax, copier)

 

Critical soft skills:  Good communication skills. (To provide excellent customer service. Also, to promote good morale to staff.)

 

Pace of this position:  Varies. Our work revolves around the school year so it is usually extremely hectic in the fall and very slow in the summer.

 

Geographical region:  Northeast U.S.


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