The Effective Admin

Karen Porter, The Administrative Professional Job Performance and Career Success Coach

and Founder and President

of The Effective Admin

"I specialize in serving administrative professionals like you with job performance and career management advice. With almost 24 years experience interacting with the 'real' workplace and working administrative professionals -- including holding former admin pro level positions (and higher levels) myself at multiple different employers, -- I am well aware of the substantial job you and your administrative professional colleagues perform daily."

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Featured Administrative Professional Job Description:  Financial - Insurance


 

Current job title:  Administrative Professional IV

 

Industry:  Insurance

 

Department:  Group Underwriting

 

Years worked in this industry:  12

 

Years worked in this department:  5

 

Special training or attributes needed or helpful to get job in this industry (or specific department):  No additional training than what I already had. I think that's what attracted me to the position.

 

Number of managers and/or staff supported:  5

 

Typical work hours:  730-4:05 p.m.

 

Weekends or overtime hours:  Very rarely

 

General salary range (Note: This is a general figure or range provided by survey respondent and may NOT be an exact salary in order to give survey respondent some privacy. Also you must take into account that the number of years worked in industry/department may contribute to this salary as well as criteria such as level of position and person reports to, required hours and geographical location.):  $32,000 - $39,000

 

Benefits (direct or indirect):  Yes - 401K, flex, vacation, tuition reimbursement

 

Lingo you might hear in this industry: 

PCS - prescription card subscription
RAMS - Roles & Access Management System
GPS - Group Proposal System

 

A typical day on the job:  It varies. Beginning of the month, I have reports. Every Monday is timecards. Daily work as a PC contact...etc
 

Positive things about being an administrative professional in this industry: 

1. Variety
2. Flexible
3. People interaction

 

Negative things about being an administrative professional in this industry:  Feel like the guinea pig sometimes

 

Type of workspace/office:  Cubicle

 

Primary responsibilities as an administrative professional in this position: 

1. Monitor Timecard reports
2. Daily/Weekly/Monthly reports
3. Handle PC issues
4. Security requestor

 

Top thing(s) incumbent admin would require of job applicants seeking to be her/his position replacement: 

1. Need to be knowledgeable in Access, Excel and Word
2. People oriented
3. Able to work self-sufficient

 

Office machines or equipment operated regularly:  PC, printer, copier

 

Technology (hard) skills used regularly:  PC and phones

 

Critical soft skills:  People oriented because I handle everyone's timecard, pc fixes, and any reporting issues. This requires communication and have approachability.

 

Pace of this position:  average to fast

 

Geographical region:  midwest


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