The Effective Admin™

Karen Porter, The Administrative Professional Job Performance and Career Success Coach™

and Founder and President

of The Effective Admin

"I specialize in serving administrative professionals like you with job performance and career management advice. With almost 24 years experience interacting with the 'real' workplace and working administrative professionals -- including holding former admin pro level positions (and higher levels) myself at multiple different employers, -- I am well aware of the substantial job you and your administrative professional colleagues perform daily."

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Featured Administrative Professional Job Description:  Publishing

Current job title:  Administrative Coordinator

 

Industry:  Publishing

 

Department:  Customer Service

 

Years worked in this industry:  2

 

Years worked in this department:  2

 

Special training or attributes needed or helpful to get job in this industry (or specific department):  Yes, Word, Excel

 

Number of managers and/or staff supported:  6 Managers, 10 supervisors [shares responsibility with another person]

 

Typical work hours:  8-4:30

 

Weekends or overtime hours:  Paid for OT, 5-15 hours per week

 

General salary range (Note: This is a general figure or range provided by survey respondent and may NOT be an exact salary in order to give survey respondent some privacy. Also you must take into account that the number of years worked in industry/department may contribute to this salary as well as criteria such as level of position and person reports to, required hours and geographical location.):  $38,000

 

Benefits (direct or indirect):  Wonderful medical, dental and vision

 

Lingo you might hear in this industry:  ISBN – This is the number that every book title is assigned

 

A typical day on the job:  Anything from picking up food orders to creating journal entries for the finance department, setting up meetings, event planning, conference room and projector reservations, employee tracking (Org chart updates), reporting headcount, ordering printed promotional materials (Mugs, pens, t-shirts, etc.),

 

Positive things about being an administrative professional in this industry: 

1. We are always very busy, so the days go quickly.

2. No two days are the same, so boredom is not an issue.

 

Negative things about being an administrative professional in this industry: 

 

Type of workspace/office:  Cubicle

 

Primary responsibilities as an administrative professional in this position:  See above (Typical day)

 

Top thing(s) incumbent admin would require of job applicants seeking to be her/his position replacement:  Strong knowledge of Microsoft office, attention to detail, Excel. Must be flexible and be able to work quickly. Must be able to prioritize.

 

Office machines or equipment operated regularly:  PC, calculator, copier, fax.

 

Technology (hard) skills used regularly:  PC – Captura (Expense reporting software) and Kronos (time keeping software)

 

Critical soft skills:  Communication is key, one must be able to communicate with those supported, and be able to take direction. Self-motivation is also a must as this position is not one where “hand-holding” is available.

 

Pace of this position:  Very fast.

 

Geographical region:  Midwest U.S.