Information for administrative professionals, executive assistants and administrative assistants


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Featured Administrative Professional Job Description:  Higher Education


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Current job title:  Administrative Coordinator

 

Industry:  Education

 

Department:  Athletics

 

Years worked in this industry:  9

 

Years worked in this department:  9

 

Special training or attributes needed or helpful to get job in this industry (or specific department):  Knowledge of sports

 

Number of managers and/or staff supported:  6

 

Typical work hours:  8:30 – 5:00

 

Weekends or overtime hours:  Yes – mainly during fall when most of the sports are in season, less in spring and summer. Most of our tournaments are in the fall although there are some spring tournaments. I do get paid overtime.

 

General salary range (Note: This is a general figure or range provided by survey respondent and may NOT be an exact salary in order to give survey respondent some privacy. Also you must take into account that the number of years worked in industry/department may contribute to this salary as well as criteria such as level of position and person reports to, required hours and geographical location.):  $11.75/hour - $17.60/hour

 

Benefits (direct or indirect):  Medical, dental, vision, legal, retirement & 401K; flex plan, tickets to athletic games

 

Lingo you might hear in this industry: 

ACC (Atlantic Coast Conference) – conference that [we] participate in


NLI (National Letter of Intent)


Sears Cup (standings among other Division I schools)

 

A typical day on the job:  Pickup, sort and distribute mail; copy and submit invoices; check e-mails and voice mail; update information on personnel database; because we’re in the process of renovating offices I’m dealing with contractors and workers; file; correspondence; print credentials and parking passes and laminate; make signs and laminate; copy and bind manuals; research internet for information; update staff directories and distribute; post job openings on University website; schedule meetings, meetings & more meetings; take notes at meetings; prepare new forms for upcoming year; update master calendar for upcoming year.

 

Because I am a member of the International Association of Administrative Professionals (I’m the publications director), I work on our chapter newsletter, update chapter directory, update chapter website, produce chapter brochure and print items as needed. One of the goals for my job is to be member of this organization, which I have for two years, so I am allowed to work on things during work time as needed.

 

Positive things about being an administrative professional in this industry: 

1. The environment in athletics is like a big family.


2. I love having a variety of things to do; not just the same old routine every day.


3. The responsibilities I have and the respect I get from my co-workers.

 

Negative things about being an administrative professional in this industry: 

1. It sometimes seems like the work never ends because the work load is so high.


2. Other support staff feels like I put to much time into my job and shouldn’t work the overtime that I do.

 

Type of workspace/office:  lobby

 

Primary responsibilities as an administrative professional in this position: 

1. Serve as office manager for administration, operations and special projects/HR administrators. Initiative and judgment to prioritize, plan and organize a smooth office operation.


2. Interprets policies and procedures of operations and personnel matters providing authoritative answers for student-athletes, University personnel, alumni, vendors, new personnel and general public.


3. Assists with athletic special events to include planning; producing flyers, brochures, and operations manuals; scheduling meetings, coordinates hospitality areas at tournaments.


4. Handles and processes confidential records, files, information and phone messages regarding personnel issues, salaries, employee and student disciplinary actions.


5. Maintains department personnel database to include adding new hires, terminations, updating information on current employees. Prepares personnel letters and contracts. Updates athletic department’s staff directories.

 

Top thing(s) incumbent admin would require of job applicants seeking to be her/his position replacement: 

1. Proficiency in Microsoft Office, internet and e-mail.


2. Excellent interpersonal and organizational skills with the ability to organize workflow and coordinate activities and prioritize workload.


3. Knowledge of office management techniques with the ability to research and resolve office management and questions.

 

Office machines or equipment operated regularly: 

1. Computer
2. Laminator
3. Binding machine
4. Color printer/copier
5. Adding machine

 

Technology (hard) skills used regularly: 

1. Ability to operate all office machinery (copier, printer, laminator, binding machine)


2. Must be proficient in all Microsoft Office software to include Publisher, Photoshop, and Internet

 

Critical soft skills: 

1. Organizational skills


2. Interpersonal skills (I deal daily with staff members, University personnel, students and student-athletes, and vendors)


3. Knowledge of office management techniques (I work in a suite with six  people that I support and management the day-to-day operations of the suite)


4. Ability to organize workflow, prioritize workload and coordinate activities


5. Ability to manage and maintain confidential information.


6. Ability to analyze and interpret policy and procedural questions.

 

Pace of this position:  Fast

 

Geographical region:  Southeast U.S.


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