Current job title: Administrative
Associate
Industry: Property Management
Department: Investor Services
Years worked in this industry: 2
Years worked in this department: 2
Special training or attributes needed or helpful to
get job in this industry (or specific department): I started
as a temporary employee; and just basically got lucky.
Number of
managers and/or staff supported: 3
Typical work hours: Monday – Friday 8
AM – 5PM
Weekends or overtime hours: I have been
coming in on Saturdays to get caught up; and yes, I get paid the overtime.
General salary range
(Note: This is a general figure or range provided by survey respondent and may
NOT be an exact salary in order to
give survey respondent some privacy. Also you must take into account that
the number of years worked in industry/department may contribute to this
salary as well as criteria such as level of position and person reports
to, required hours and geographical location.): approx.
$29,500
Benefits (direct or indirect): They
offer medical, dental, 401K
Lingo you might hear in this industry:
1.) CAM Charges (Common Area Maintenance) – this is a charge that all
tenants take responsibility in paying for general common areas, hallways,
lobby, restrooms (not within your space)
2.) Certificate of Liability Insurance- proof of coverage that an owner of
a building requires prior to the vendor being on the premises.
3.) HVAC- heating, ventilation, air conditioning, - tenants call in with
being hot, cold- and we give the calls to the maintenance technicians to
adjust.
A typical day on the job: Busy, busy,
busy- we run [20+] buildings out of my office.
Positive things about being an administrative
professional in this industry: Being the one to help solve a
problem for a tenant, or manager.
Negative things about being an administrative
professional in this industry: The stress- everyone has some
sort of deadline; and we are really short staffed. (hence the reason for
working Saturdays)
Type of workspace/office:
Office
Primary responsibilities as an administrative
professional in this position: Logging all calls from
tenants, updating certificates of insurance, coding invoices to be sent
out of state for processing, monthly reports for each property, ordering
supplies, creating contracts between the manager and vendor.
Top thing(s) incumbent admin would require of job
applicants seeking to be her/his position replacement: Some
knowledge of commercial real estate, able to multi-task, organization is a
must, great people skills
Office machines or equipment operated regularly:
Computer, copy machine, fax machine, scanner, digital camera, multi line
phone system, Nextel two-way radios, binding machines, Nextel Black Berry
Technology (hard) skills used regularly:
Being patient with our network.
Critical soft skills: Good
communication- you have to be able to relate messages between the tenants
and the maintenance technicians, and be able to relay back to the tenant
(who on occasion may be very irate)
Pace of this position: Fast
Geographical region: Northeast U.S.
