Current job title: Administrative
Associate
Industry: Hospital
Department: Chief Medical Officer,
Dept. of Surgery
Years worked in this industry: 20
Years worked in this department: less
than a year
Special training or attributes needed or helpful to
get job in this industry (or specific department): I had
prior healthcare industry experience (about 4 years) and had a medical
terminology background (previous court reporter – took several med.
Terminology classes while in school and had on the job experience).
Number of
managers and/or staff supported: 17
Typical work hours: 8am – 5pm
Weekends or overtime hours: Some
overtime (about 5 hours per week) – but I’m on salary so no payment for it.
General salary range
(Note: This is a general figure or range provided by survey respondent and may
NOT be an exact salary in order to
give survey respondent some privacy. Also you must take into account that
the number of years worked in industry/department may contribute to this
salary as well as criteria such as level of position and person reports
to, required hours and geographical location.): $45,000 - $55,000
Benefits (direct or indirect):
Employee’s medical is company paid, mandatory retirement taken out of my
pay, ability to transfer to another state facility within the US.
Lingo you might hear in this industry:
A typical day on the job: Tons of
calendar issues (scheduling, confirming, rescheduling, etc.), phone calls
from internal and external staff and patients, paperwork (completing
forms, etc), and some dictation.
Positive things about being an administrative
professional in this industry: Some independence in your job,
Respect (most of the time) from the executive you support, and the
opportunity to use my creative and organizational skills.
Negative things about being an administrative
professional in this industry: Sometimes a lack of respect
from upper management; Sometimes the hours are not as flexible as you’d
like.
Type of workspace/office:
office
Primary responsibilities as an administrative
professional in this position: Scheduling meetings;
telephones; taking minutes; correspondence; lunch relief.
Top thing(s) incumbent admin would require of job
applicants seeking to be her/his position replacement:
Outgoing personality, God-given organization talents (must organize you
and someone else, and possibly a large staff); flexibility (lots of daily
changes), and professionalism.
Office machines or equipment operated regularly:
PC, printer, fax, copier.
Technology (hard) skills used regularly:
MS Office, Databases, Email programs
Critical soft skills:
Communication (must speak to large amounts of people, some of them at very
high levels in the workplace);
Friendliness (people appreciate a good attitude and a smile in the
workplace and it makes one appear more approachable);
and professionalism (having an “I’m here to get the job done – what can I
do to make your life easier” attitude is invaluable).
Pace of this position: average
Geographical region: Southwest U.S.
Karen Porter, The Administrative Professional Job Performance and Career Success Coach™