The Effective Admin

Karen Porter, The Administrative Professional Job Performance and Career Success Coach

and Founder and President

of The Effective Admin

"With almost 24 years experience interacting with the 'real' workplace and working administrative professionals -- including holding former admin pro level positions (and higher levels) myself at multiple different employers, -- I am well aware of the substantial job you and your administrative professional colleagues perform daily.

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Featured Administrative Professional Job Description:  Nonprofit - Developmentally Disabled


 

Current job title:  Administrative assistant

 

Industry:  Non-profit (day program and homes for developmentally disabled population)

 

Department: 

 

Years worked in this industry:  4

 

Years worked in this department:  3

 

Special training or attributes needed or helpful to get job in this industry (or specific department):  Not really

 

Number of managers and/or staff supported:   2 managers; 20 staff

 

Typical work hours:   8-4

 

Weekends or overtime hours:  no

 

General salary range (Note: This is a general figure or range provided by survey respondent and may NOT be an exact salary in order to give survey respondent some privacy. Also you must take into account that the number of years worked in industry/department may contribute to this salary as well as criteria such as level of position and person reports to, required hours and geographical location.):   approx. $14.00/hour

 

Benefits (direct or indirect):   100% company paid medical , dental & vision

 

Lingo you might hear in this industry: 

DD= developmentally disabled
IPP=Individualized Education Program
BIR=Behavior Incident Report

 

A typical day on the job:  Check phone messages & email and respond; check upcoming appointments; greet visitors; review employment applications; set up interviews with qualified applicants; check references; update reports; maintain supplies; respond to requests as needed

 

Positive things about being an administrative professional in this industry:  Large variety of responsibilities

 

Negative things about being an administrative professional in this industry:   Sometimes feel taken advantage of; not appreciated

 

Type of workspace/office:  Front office contact

 

Primary responsibilities as an administrative professional in this position: 

Answer phones
Screen job applicants
Type reports
File information

 

Top thing(s) incumbent admin would require of job applicants seeking to be her/his position replacement: 

Excellent communication skills
Ability to multi task
Honesty

 

Office machines or equipment operated regularly:  Computer, fax, copy machine, telephone

 

Technology (hard) skills used regularly:  Computer skills

 

Critical soft skills: 

Good communication, because I have to relay information to people

 

Interpersonal skills, I am the company’s first contact

 

Pace of this position:  average

 

Geographical region:  Southwest U.S.


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