Current job title: Administrative
Assistant
Industry: Hospitality
Department: Information Technology
Years worked in this industry: 3
Years worked in this department: 3
Special training or attributes needed or helpful to
get job in this industry (or specific department): No, I
didn't need any kind of special training, but my expertise in office
administration helped to adjust quickly to the new environment and get the
job done in a short period of time.
Number of
managers and/or staff supported: 3 Vice
President and 11 Directors under them; plus support to other
VP's/directors including the CIO when necessary.
Typical work hours: 8:00 – 5:00
Weekends or overtime hours: I get paid
overtime and generally I worked 4-5 hours per month. It really depends on
the urgency, sometimes could be more.
General salary range
(Note: This is a general figure or range provided by survey respondent and may
NOT be an exact salary in order to
give survey respondent some privacy. Also you must take into account that
the number of years worked in industry/department may contribute to this
salary as well as criteria such as level of position and person reports
to, required hours and geographical location.): approx. $30,000
Benefits (direct or indirect): Health
plan, vacation, sick days, one personal day, 9 holidays, early dismissal
the previous day of a holiday
Lingo you might hear in this industry:
imaging – installing the package of applications that we normally use on
the computers including the system (system, Office package, printers,
etc.)
A typical day on the job: Early in the
morning I need to check my bosses calendars, answer 7 phone lines,
coordinating meetings & conference calls, check in/check out of equipment,
process expense reports, maintain a website team site, maintain office
supplies inventory & process the paperwork for payment
Positive things about being an administrative
professional in this industry: Our company has resorts
worldwide so that let me interact with people around the world. Second,
being in the IT department means that we have the more advanced equipment.
Negative things about being an administrative
professional in this industry: First, technology changes too
fast; second, because our department supports all resorts around the world
you never know what's going to happen; third, the office is chaos when a
system is down.
Type of workspace/office:
cubicle
Primary responsibilities as an administrative
professional in this position: Manage the bosses calendars,
have the AV equipment available at any time, maintain office supplies for
the department.
Top thing(s) incumbent admin would require of job
applicants seeking to be her/his position replacement: Master
all office applications, being proactive and work with minimal supervision.
Office machines or equipment operated regularly:
Computer, fax, phone, copiers, AV equipment
Technology (hard) skills used regularly:
Microsoft Office, Internet research, web design/desktop publishing
Critical soft skills: Good
communication – we have constant interaction with people of different
countries, cultures, diverse work environments;
Pace of this position: Super fast!
Geographical region: Southeast U.S.
Karen Porter, The Administrative Professional Job Performance and Career Success Coach™