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Featured Administrative Professional Job Description:  Hospitality


 

Current job title:  Administrative Assistant

 

Industry:  Hospitality

 

Department:  Information Technology

 

Years worked in this industry:  3

 

Years worked in this department:  3

 

Special training or attributes needed or helpful to get job in this industry (or specific department):  No, I didn't need any kind of special training, but my expertise in office administration helped to adjust quickly to the new environment and get the job done in a short period of time.

 

Number of managers and/or staff supported:  3 Vice President and 11 Directors under them; plus support to other VP's/directors including the CIO when necessary.

 

Typical work hours:  8:00 – 5:00

 

Weekends or overtime hours:  I get paid overtime and generally I worked 4-5 hours per month. It really depends on the urgency, sometimes could be more.

 

General salary range (Note: This is a general figure or range provided by survey respondent and may NOT be an exact salary in order to give survey respondent some privacy. Also you must take into account that the number of years worked in industry/department may contribute to this salary as well as criteria such as level of position and person reports to, required hours and geographical location.):  approx. $30,000

 

Benefits (direct or indirect):  Health plan, vacation, sick days, one personal day, 9 holidays, early dismissal the previous day of a holiday

 

Lingo you might hear in this industry:  imaging – installing the package of applications that we normally use on the computers including the system (system, Office package, printers, etc.)

 

A typical day on the job:  Early in the morning I need to check my bosses calendars, answer 7 phone lines, coordinating meetings & conference calls, check in/check out of equipment, process expense reports, maintain a website team site, maintain office supplies inventory & process the paperwork for payment

 

Positive things about being an administrative professional in this industry:  Our company has resorts worldwide so that let me interact with people around the world. Second, being in the IT department means that we have the more advanced equipment.

 

Negative things about being an administrative professional in this industry:  First, technology changes too fast; second, because our department supports all resorts around the world you never know what's going to happen; third, the office is chaos when a system is down.

 

Type of workspace/office:  cubicle

 

Primary responsibilities as an administrative professional in this position:  Manage the bosses calendars, have the AV equipment available at any time, maintain office supplies for the department.

 

Top thing(s) incumbent admin would require of job applicants seeking to be her/his position replacement:  Master all office applications, being proactive and work with minimal supervision.

 

Office machines or equipment operated regularly:  Computer, fax, phone, copiers, AV equipment

 

Technology (hard) skills used regularly:  Microsoft Office, Internet research, web design/desktop publishing

 

Critical soft skills:  Good communication – we have constant interaction with people of different countries, cultures, diverse work environments;

 

Pace of this position:  Super fast!

 

Geographical region:  Southeast U.S.


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