Current job title: Administrative
Assistant
Industry: Hospital
Department: Administration
Years worked in this industry: 8
Years worked in this department: 3
Special training or attributes needed or helpful to
get job in this industry (or specific department): None
Number of
managers and/or staff supported: One VP & One Administrator
Typical work hours: 8:00-4:30
Weekends or overtime hours: OT/Time and
a half
General salary range
(Note: This is a general figure or range provided by survey respondent and may
NOT be an exact salary in order to
give survey respondent some privacy. Also you must take into account that
the number of years worked in industry/department may contribute to this
salary as well as criteria such as level of position and person reports
to, required hours and geographical location.): approx. $17/hour
Benefits (direct or indirect): I have
had better
Lingo you might hear in this industry:
BLS = Basic Life Support
Code Blue = someone choking
CHF = Congestive
Heart Failure.
A typical day on the job: I start off
my day checking emails, move on to calendar maintenance for both, set up
meetings, pick up phone calls, greet patients, take patient complaints,
payroll, etc.
Positive things about being an administrative
professional in this industry:
1. I feel appreciated by both
bosses
2. This hospital is very good to the employees
3. This hospital takes care of its own. If you are out of work, employees
chip in to help you with money.
Negative things about being an administrative
professional in this industry:
1. Other staff members can be
difficult and not respectful
2. Accountability of other staff members
3. Expectations of others
Type of workspace/office:
cubicle
Primary responsibilities as an administrative
professional in this position:
1. Answer phones
2. Maintain calendar
3. Schedule meetings/appointments
4. Patient Complaints
5. Construct correspondence
Top thing(s) incumbent admin would require of job
applicants seeking to be her/his position replacement:
1.
Patience with employees and elderly people
2. Keeping up with a fast paced office
3. Detailed oriented
Office machines or equipment operated regularly:
1. Photocopier
2. Printer
3. Computer
Technology (hard) skills used regularly: Medical Terminology
Critical soft skills: Good
communication.
Why? The Administrator goes in 50 different directions. He might have you
working on a meeting and while you are working on it, he is letting you
know that he wants something typed. It is critical to follow up with him
on projects so you are clear what he is wanting. Sometimes, he is running
to another meeting and doesn’t have time to fully explain what he is
wanting and therefore you learn as you go.
Pace of this position: average to fast
Geographical region: Southeast U.S.
Karen Porter, The Administrative Professional Job Performance and Career Success Coach™