Administrative Assistant Job Description Healthcare Facilities Operation

Current job title: Administrative Assistant (non-executive) to CIO

Industry: Healthcare facilities operation - headquarters

Department: Information Services

Years worked in this industry: 3

Years worked in this department: 3

Special training or attributes needed or helpful to get job in this industry (or specific department): no

Number of managers and/or staff supported: 1 executive, 6 directors

Typical work hours: 8:30 am – 5:30 pm

Weekends or overtime hours: Twice a year – paid

General salary range (Note: This is a general figure or range provided by survey respondent and may NOT be an exact salary in order to give survey respondent some privacy. Also you must take into account that the number of years worked in industry/department may contribute to this salary as well as criteria such as level of position and person reports to, required hours and geographical location.): $40,000 - $45,000/year

Benefits (direct or indirect): Average benefits – health, vision, dental, life ins, flex time

Lingo you might hear in this industry:

eHIM/EHR – electronic health information management/electronic health records (new term for medical records as they move to electronic formats

RHIO – Regional Health Information Organization (local, unrelated health facilites form a “partnership” to become “seamlessly interlocked.” Example: 3 unrelated, non-affiliated hospitals in a city/state/region agree to share patient info between each facility. This helps the patient because no matter where they are in the region all of their medical history is available – no need to wait for records to arrive. The docs have instant access to medicines prescribed, prior surgeries, etc. These facilities would also share medical costs – a large MRI setup at facility X would be shared amongst the RHIO reducing cost for all facilities.

A typical day on the job: Hectic. Phones, voicemail, meetings, logistical setups

Positive things about being an administrative professional in this industry:

Negative things about being an administrative professional in this industry:

Type of workspace/office: office

Primary responsibilities as an administrative professional in this position: Presentations, travel, visit management

Top thing(s) incumbent admin would require of job applicants seeking to be her/his position replacement: Microsoft office skills, travel arrangement experience, communications skill,

Office machines or equipment operated regularly: Telephone, computer, scanner, fax, copier, pda device

Technology (hard) skills used regularly: Computer skills

Critical soft skills: Communication skills, flexibility

Pace of this position: Extremely fast

Geographical region: Northeast U.S.