The Effective Admin

Karen Porter, The Administrative Professional Job Performance and Career Success Coach

and Founder and President

of The Effective Admin

"With almost 24 years experience interacting with the 'real' workplace and working administrative professionals -- including holding former admin pro level positions (and higher levels) myself at multiple different employers, -- I am well aware of the substantial job you and your administrative professional colleagues perform daily.

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Featured Administrative Professional Job Description:  Government - City


 

Current job title:  Administrative Assistant

 

Industry:  City Government

 

Department:  Human Resources

 

Years worked in this industry:  10+

 

Years worked in this department:  2

 

Special training or attributes needed or helpful to get job in this industry (or specific department):  HR Background, Admin Assistant skills

 

Number of managers and/or staff supported:  10

 

Typical work hours:  7-4

 

Weekends or overtime hours:  Sometimes, yes, paid overtime or comp time

 

General salary range (Note: This is a general figure or range provided by survey respondent and may NOT be an exact salary in order to give survey respondent some privacy. Also you must take into account that the number of years worked in industry/department may contribute to this salary as well as criteria such as level of position and person reports to, required hours and geographical location.):  approx. $40,000

 

Benefits (direct or indirect):  Excellent health benefits, dental, life, etc. (free). Lots of extra free items from City – Wellness Screenings, Tuition Reimbursement, etc.

 

Lingo you might hear in this industry: 

POS (Point of Service)

Class Comp – Classification Compensation

JDQ – Job Description Questionnaire

 

A typical day on the job: 

• Check emails – reply/handle those that are urgent
• Check inbox
• Work on various projects
• Attend meetings
• Put out fires throughout day

 

Positive things about being an administrative professional in this industry:  In the loop with almost everything that comes through the department.

 

Negative things about being an administrative professional in this industry:  People want to know confidential items.

 

Type of workspace/office:  cubical (barely)

 

Primary responsibilities as an administrative professional in this position:  Weekly Reports, Performance Appraisal Tracking & Reporting, Budget, Expenditures, Staff Support

 

Top thing(s) incumbent admin would require of job applicants seeking to be her/his position replacement:  Previous HR Experience, Multitasking, Computer Guru, Catering Experience

 

Office machines or equipment operated regularly:  PC, Calculators, Copy Machine, Fax, Phones, Laminating Machines, all general office equipment.

 

Technology (hard) skills used regularly:  Many years of experience, computer skills, typesetting/graphic artist skills, transcribing/minutes

 

Critical soft skills:  Communications, customer service, accounting background, professional presentation.

 

Pace of this position:  Fast

 

Geographical region:  Southwestern U.S.


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