Administrative Assistant III Job Description Mortgage Loan Servicing

Current job title: Administrative Assistant III

Industry: Mortgage Loan Servicing

Department: Consumer Originations (Refinance, Underwriting, Risk Management)

Years worked in this industry: 6

Years worked in this department: 3

Special training or attributes needed or helpful to get job in this industry (or specific department): Good organizational skills, good communication skills, ability to work with various levels of management and non-management, number of years work experience, software skills.

Number of managers and/or staff supported: 1 executive and 5 managers

Typical work hours: 7:00am – 4:30pm

Weekends or overtime hours: No weekends or overtime.

General salary range (Note: This is a general figure or range provided by survey respondent and may NOT be an exact salary in order to give survey respondent some privacy. Also you must take into account that the number of years worked in industry/department may contribute to this salary as well as criteria such as level of position and person reports to, required hours and geographical location.): $36,000 - $53,000 (not including bonus)

Benefits (direct or indirect): Excellent benefits – retirement, vacation days, health, philanthropic matching, annual bonus, profit sharing

Lingo you might hear in this industry:

ARM re-set, conforming, non-conforming, LTV, Debt to income ratio

A typical day on the job: Calendar management, routing phone calls, contacting team members for deliverables, running reports.

Positive things about being an administrative professional in this industry: Good working hours, good benefits, positive work environment

Negative things about being an administrative professional in this industry: Limited salary potential, limited advancement opportunities, limited training opportunities

Type of workspace/office: Cubicle

Primary responsibilities as an administrative professional in this position: Calendar management, travel, presentations, event planning.

Top thing(s) incumbent admin would require of job applicants seeking to be her/his position replacement: Takes initiative, stays calm, constantly seeks to improve on processes

Office machines or equipment operated regularly: Computer, fax, copier, phone, scanner

Technology (hard) skills used regularly: MS Office software, MS Project, Access

Critical soft skills: Negotiating, communication, resourcing – make sure everyone stays friendly and every need is covered.

Pace of this position: Average

Geographical region: Southwestern US