Current job title: Administrative
Assistant II
Industry: Mortgage
Department: Management
Years worked in this industry: 5
Years worked in this department: 5
Special training or attributes needed or helpful to
get job in this industry (or specific department): No special
training except for the specific report or project.
Number of
managers and/or staff supported: 1 operations manager and
some projects for his/her 4 team leads.
Typical work hours: 8-5
Weekends or overtime hours: Yes I work
overtime but not weekends anymore. Up to 5 hours per week andI get paid time and a half.
General salary range
(Note: This is a general figure or range provided by survey respondent and may
NOT be an exact salary in order to
give survey respondent some privacy. Also you must take into account that
the number of years worked in industry/department may contribute to this
salary as well as criteria such as level of position and person reports
to, required hours and geographical location.): approx.
$28,000 - $34,000 (We are very low in this Midwest area only because it is
better for the bottom line.
Benefits (direct or indirect): Yes,
very good benefits (4 weeks vacation, health plan, medical leave with pay)
Lingo you might hear in this industry:
One term would be Benefit to Borrower term but not allowed to expound.
A typical day on the job: Mondays are
typically very busy with 1st day of week reports (3), timecards,
interruptionsJ
Positive things about being an administrative
professional in this industry: What I like most is there is a
variety to my work days, things change regularly.
Negative things about being an administrative
professional in this industry: Very little respect. Very
little credit. These two things make me sad as I think
what I do is valuable and it is never publicly recognized. Do more for my
manager, such as, process the information with new hires.
Type of workspace/office:
cubicle
Primary responsibilities as an administrative
professional in this position: Reports, time sheets (weekly),
new hire signons, process emails, work with
outside customers.
Top thing(s) incumbent admin would require of job
applicants seeking to be her/his position replacement:
Flexible, good computer skills, get along well with people.
Office machines or equipment operated regularly:
Computer, printer, fax machine, copier.
Technology (hard) skills used regularly:
Word, Outlook (mail and calendar), LIS program
Critical soft skills: Getting along and
making friends with outside vendors. If they don’t like
you they will not go the extra mile to help you. Getting along with the
staff, as you need to work with them everyday and you need each other.
Pace of this position: Mostly fast (a
few average days)
Geographical region: Midwest U.S.
roduced by Karen Porter, The Administrative Professional Job Performance and Career Success Coach™ and Founder and President of The Effective Admin:
"My specialty is
serving administrative professionals like you with job performance and career
management advice. I have 24 years experience interacting with the 'real'
workplace and working administrative professionals."