Administrative Assistant II Job Description Mortgage

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Featured Administrative Professional Job Description: Financial - Mortgage

Current job title: Administrative Assistant II

Industry: Mortgage

Department: Management

Years worked in this industry: 5

Years worked in this department: 5

Special training or attributes needed or helpful to get job in this industry (or specific department): No special training except for the specific report or project.

Number of managers and/or staff supported: 1 operations manager and some projects for his/her 4 team leads.

Typical work hours: 8-5

Weekends or overtime hours: Yes I work overtime but not weekends anymore. Up to 5 hours per week andI get paid time and a half.

General salary range (Note: This is a general figure or range provided by survey respondent and may NOT be an exact salary in order to give survey respondent some privacy. Also you must take into account that the number of years worked in industry/department may contribute to this salary as well as criteria such as level of position and person reports to, required hours and geographical location.): approx. $28,000 - $34,000 (We are very low in this Midwest area only because it is better for the bottom line.

Benefits (direct or indirect): Yes, very good benefits (4 weeks vacation, health plan, medical leave with pay)

Lingo you might hear in this industry: One term would be Benefit to Borrower term but not allowed to expound.

A typical day on the job: Mondays are typically very busy with 1st day of week reports (3), timecards, interruptionsJ

Positive things about being an administrative professional in this industry: What I like most is there is a variety to my work days, things change regularly.

Negative things about being an administrative professional in this industry: Very little respect. Very little credit. These two things make me sad as I think what I do is valuable and it is never publicly recognized. Do more for my manager, such as, process the information with new hires.

Type of workspace/office: cubicle

Primary responsibilities as an administrative professional in this position: Reports, time sheets (weekly), new hire signons, process emails, work with outside customers.

Top thing(s) incumbent admin would require of job applicants seeking to be her/his position replacement: Flexible, good computer skills, get along well with people.

Office machines or equipment operated regularly: Computer, printer, fax machine, copier.

Technology (hard) skills used regularly: Word, Outlook (mail and calendar), LIS program

Critical soft skills: Getting along and making friends with outside vendors. If they don’t like you they will not go the extra mile to help you. Getting along with the staff, as you need to work with them everyday and you need each other.

Pace of this position: Mostly fast (a few average days)

Geographical region: Midwest U.S.