Information for administrative professionals, executive assistants and administrative assistants


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Featured Administrative Professional Job Description:  Government - Contractor - Research


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Current job title:  Administrative Assistant II

 

Industry:  Research

 

Department:  Defects Analysis (government contractor)

 

Years worked in this industry:  21

 

Years worked in this department:  5

 

Special training or attributes needed or helpful to get job in this industry (or specific department):  Nothing specific but when I started with my company I did have knowledge of the computer they were using (Wang). Again nothing specific for the change in departments but I did have prior knowledge of what was involved with the research performed.

 

Number of managers and/or staff supported:  I directly support 5 engineers, 1 division chief, and 3 additional engineers. I also am the timekeeper for 29 federal employees, and help with 2 additional divisions beside my own.

 

Typical work hours:  Monday – Thursday 6:00 am to 3:30 pm and Friday 6:00 am to 10:00 am

 

Weekends or overtime hours:  I do work over at times and I do not get paid; I sometimes do get to leave early if it is pre-arranged before I actually stay over (which is rarely planned, so it is not a pre-arrangement).

 

General salary range (Note: This is a general figure or range provided by survey respondent and may NOT be an exact salary in order to give survey respondent some privacy. Also you must take into account that the number of years worked in industry/department may contribute to this salary as well as criteria such as level of position and person reports to, required hours and geographical location.):  $11.00/hour - $17.00/hour

 

Benefits (direct or indirect):  Our health insurance is very cost effective (could improve in some areas of service though) and we are given a lump sum each quarter called PTO that is to be used for holidays, sick leave, and vacation (this is pre-determined according to time of service).

 

Lingo you might hear in this industry:  Since most of our research is in the automotive line, most terms are known by all (rollover, durability, child seats, etc.), but some of our research is dedicated to biomechanics. One term used in this research is anthropomorphic and Hygee.

 

A typical day on the job:  I start each day with going over the time and attendance for the federal employees. I then progress to updating our employee leave schedule. At this particular time of the fiscal year, we are researching various items to purchase for any upcoming programs (tools, parts, vehicles, etc.) [before the books close]. This puts a lot of pressure to get the research completed and the buys committed. There are also last minute memos and reports that have to be submitted to meet the fourth quarter milestones. Generally it is a whatever lands on my desk type of job since I wear many hats and help fill-in for the two other administrative assistants  in their absence (also another administrative assistant that has entirely different duties, I am her only backup).

 

Positive things about being an administrative professional in this industry:  There is never a dull moment. The research results are very interesting and knowing that they impact the entire population makes you feel very good about your job. Our environment is relaxed and I think this is very conducive to getting even more accomplished in the hours we are at work.

 

Negative things about being an administrative professional in this industry:  Working with all the different attitudes and/or office politics. Due to the diversity of the research and the structure of the company, there is no place to advance (a new position would need to be created) which leads to not really caring when you get some projects completed. This goes back to the attitudes.

 

Type of workspace/office:  Cubicle

 

Primary responsibilities as an administrative professional in this position: 

1) Time cards for the federal employees

2) Typing of all letters and memos for one division

3) Format and proof of reports for my division,

4) Travel for my division as well as all the other divisions in the lab if needed

5) Purchasing requests (part of duties), shipping/receiving, vehicle inventory, physical inventory (as requested).

 

Top thing(s) incumbent admin would require of job applicants seeking to be her/his position replacement:  Proficient in Microsoft Office (including Access), ability to handle many jobs and prioritize on a daily basis, work well with many “bosses” and stay out of the gossip pool.

 

Office machines or equipment operated regularly:  Computer (of course), copy/fax machine, folding machine for mass mailings, adding machine. Like most offices, the equipment is very general.

 

Technology (hard) skills used regularly:  Our travel program is very intense but I do enjoy working in it. Also the payroll program can be cumbersome but again I enjoy working with it also. Most of the other skills are what I envision all administrative assistants using.

 

Critical soft skills:  Because I have so many different staff to work with, my communication has to be top notch. The various type of work also requires a level head in order to prioritize the work load. Working with the people at headquarters (Washington, DC) while I am out in the region [another state] can be difficult unless I am willing to recognize the little quirks and not over-react.

 

Pace of this position:  usually average (occasionally extremely fast)

 

Geographical region:  East U.S.


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